ibis Leicester City 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 337 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Central location within a 5 mins walk of Leicester Train Station

  • Public car park available at the train station

  • Relaxed restaurant serving a choice of tasty meals

  • Just 2.5 miles by car from the National Space Centre

  • Walking distance of Leicester Cathedral, De Montford University & the King Power Stadium

当ホテルの客室

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ホテル所在地

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
United Kingdom

GPS:52.633961, -1.123088

アクセスと交通機関

ホテルサービス

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敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

Restaurant

An informal modern cafe style restaurant

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  337 件のレビュー

トリップアドバイザーの評価  3.5/5  851 件のレビュー

Not what we expected!

トリップアドバイザーの評価 3.0/5

Rebecca F Couples - トリップアドバイザー認証口コミ

Overall, the hotel itself is nice. Rooms were spacious, clean and simple but all you need really. Downfall was that we weren’t made aware that this hotel was unfortunately being used for the homeless and others in need. No review prior to booking had any comments made about this situation so I believe it’s only come into action this year. Being woken up at early hours of the morning to shouting along the corridor, not what you expect and should have been managed accordingly not that we heard as it went on for around an hour. I understand you get what you pay for and for 1 night away it wasn’t a bad price but the overall first impression of the hotel wasn’t the greatest. Not that I’m 100% against helping the homeless and those in need but I would’ve reconsidered where I was booking as it’s not something you expect when booking a room in a hotel for paying customers.

Dear Rebecca, First of all, thank you for your stay and your comments. I am sorry to see you, deeply affected by the some of our guests in needs of support and are in the hotel for a short stay accommodation. We are doing our best to provide comfort, great service and quiet time. I am sorry if the noise on that morning was a disturbance to you. I do hope we will see you again in a near future. Patrick - General Manager - Ibis hotel Leicester City

Kinderkarten

トリップアドバイザーの評価 2.0/5

A9198ZPpaulw ビジネス - トリップアドバイザー認証口コミ

Rooms are fine with everthing you need when away from home. Hotel seems to be used by unfortunate homeless families on a tempory basis which is havoc. Like a kindergarten in reception area. Food menu is very basic with lots of items sold out. Breakfast is a free for all with the homeless famules taking lots of food back to the rooms. Feel sorry for them but this is a hotel that I paid good money to stay at !!

Warmest greetings from Ibis Leicester City! I understand your concerns regarding other guests staying at this hotel. I apologise if the noise or any other issues were an inconvenience during your stay. We can only try our best to make sure this does not happen again and that all our guests are comfortable. I will keep your feedback in mind about our menu and breakfast. We hope you stay with us for a better experience! Sincerely, Karishma

Handy for city centre.

トリップアドバイザーの評価 5.0/5

869mirandat ファミリー - トリップアドバイザー認証口コミ

Located a short walk from the city centre and close to the train station. Clean, quiet and comfortable. Staff friendly and helpful, happy to provide extra pillows, etc. Breakfasts were good, with plenty of choice and a nice fresh fruit salad.

Warmest greetings from Ibis Leicester City, Miranda! Thank you so much for all your positive comments, we are glad you enjoyed your stay, Thank you for sharing your experience and we hope that your next stay will be as pleasant as the previous one! Sincerely, Karishma

I went for a film festival over the weekend

トリップアドバイザーの評価 5.0/5

julianfD2119OQ トリップアドバイザー認証口コミ

Great value, lovely, friendly and helpful staff. My room was clean and comfortable and the hotel is ideally situated for access to the centre of the city and the railway station . There are some very good restaurants nearby and a couple of old fashioned Pubs serving real ale. If I return to Leicester, I will book into the Ibis again.

Seasons greetings from Ibis Leicester City, Julian! Thank you so much for your lovely review! It was a pleasure to serve you and I am so happy that you enjoyed your stay with us. Please come back soon for another pleasant stay! Sincerely, Karishma.

dire

トリップアドバイザーの評価 1.0/5

stevewolfcub Solo travel - トリップアドバイザー認証口コミ

failed in the primary role of a hotel of providing a good night's sleep. Room far to hot, window open only led intolerable traffic noise all nih. Window closed led to stifling conditions, with the air conditioning unit only able to blow out hot air in winter..wtf??? Only one lift in entire hotel. Not a proper mattress. Rubbish TV, Hard pillows. Only saving grace was the towels, they seemed new. Also don't expect a relaxed walk to and from the City Centre, it maybe close but involves crossing several busy carriageways. I'd advise booking elsewhere, like the Ramada Encore or Premier Inn..

Seasons Greetings from Ibis Leicester City, Steve! Allow me to express my sincerest apologies. We strive to deliver a great service for our guests and regret that this was not the case for you. I'm sorry you dealt with so many inconveniences during your stay, please feel free to let our 24h reception team if there is anything bothering you. We will do the best of our abilities to make sure you have a good stay. Such as provide fans, more pillows or change your room etc. I apologise about the noise from on-going traffic, but it is due to our location being so close to the city centre. We are sorry and we hope that you will give us another chance to give you the great stay you deserve! Sincerely, Karishma

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 423 件のレビュー 8.9/10 ロケーション
  • 586 件のレビュー 6.4/10 客室
  • 542 件のレビュー 8.8/10 サービス
  • 313 件のレビュー 4.3/10 快適さ
  • 281 件のレビュー 6/10 清潔さ
  • 209 件のレビュー 7/10 朝食

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