メルキュールウェルカムメルボルン 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 4,191 件のレビュー

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265-281 Little Bourke Street, オーストラリア, 3000 メルボルン, オーストラリア

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ホテルのその他の情報

便利な設備が整ったメルキュールウェルカムメルボルンホテル(Mercure Welcome Melbourne hotel)は、お客様ひとりひとりに我が家のようにおくつろぎいただくことをモットーとしております。全館でのWi-Fiアクセス、ドライクリーニング、お身体の不自由なお客様のための客室、有料ベビーシッターサービス、外貨両替などのサービスをご用意しています。

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ホテル所在地

メルキュールウェルカムメルボルン

265-281 Little Bourke Street, オーストラリア
3000 メルボルン
オーストラリア

GPS:-37.812801, 144.964508

電話番号
ファックス +61 3 9639 0555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  4,191 件のレビュー

トリップアドバイザーの評価  3.5/5  4,913 件のレビュー

worst customer service and haunted

トリップアドバイザーの評価 1.0/5

loveinpeace トリップアドバイザー認証口コミ

i know this hotel from more than 20 years , but the last one i stayed was the worst and nightmare. i stayed for 5 days. on the first night the light and the tv on and off by themselves. i dont know its technical problem or haunted room ( room 1024), i couldn't sleep at all. the next morning i reported to the front desk and she said she will reported to manager and technical department, but unfortunately it still happened the tv on and off by themselves. I don't know if they fix it or not or the room is haunted. the second problem, i asked to clean the room from the first day and never happened, since i stayed there for 5 days just once been clean. that's absolutely unacceptable. eventho, i requested to front desk and the cleaner but they just ignored. This hotel 1000% unrecommended, very very disappointed.

Dear loveinpeace, We're deeply sorry for the inconveniences you faced during your stay. This is certainly not the experience we aim to provide. We'll investigate these issues thoroughly and take appropriate action to address them. Thank you for bringing this to our attention. Sincerely, Alex Mihardja Executive Assistant

Not recommended

トリップアドバイザーの評価 2.0/5

James B トリップアドバイザー認証口コミ

Stay in a room on the 10th floor. Non-stop wind noise through the hallway and into the room. I had to run aircond constantly to reduce noise and therefore did not sleep very well. The beds and pillows were extremely uncomfortable and the walls are very thin and could hear every word the people in the next room were saying.

Dear C8280EMjamesb, Thank you for sharing your experience. We apologize for the noise disturbances and discomfort you encountered during your stay. We'll address these issues to ensure a better experience for our guests in the future. Sincerely, Alex Mihardja Executive Assistant

立地は最高

お客さまの声 2.5/5

匿名 ファミリー - 確認済みレビュー すべて

歯ブラシやスリッパがないのが残念。

Everything was Excellent

トリップアドバイザーの評価 5.0/5

KG2292 Friends getaway - トリップアドバイザー認証口コミ

I read the reviews for this hotel and was a little anxious prior to arrival, however, everything about my experience in the hotel was excellent. The staff in Reception were welcoming and helpful, the room was spotlessly clean and very comfortable, and breakfast was delicious. The hotel is centrally located and therefore close to public transport and major tourist attractions. I would not hesitate to recommend this hotel and would definitely stay here again.

Dear KG2292, Thank you for your glowing review. We're delighted to hear that you had an excellent experience at our hotel. Your kind words about our staff, cleanliness, comfort, and breakfast are truly appreciated. We're glad that our central location met your needs and that you would recommend us to others. We look forward to welcoming you back for another fantastic stay in the future. Sincerely, Alex Mihardja Executive Assistant

Keep Looking and you will find it!

トリップアドバイザーの評価 4.0/5

chicagotoots Couples - トリップアドバイザー認証口コミ

Pre-cruise. Close to Asian, Italian, American food venues, shopping (H&R, Myer, etc) but HARD TO FiND. Used public transport to get here (skybus from airport then to tram at south station) but passes it up several times while on foot. Set in what you think may be an alley… but nice hotel….got fooled. Clean. Accommodating. Pleasant staff. Breakfast available in morning $25 pp, less for kids. Glorified buffet but worth it in the morning.

Dear Chicagotoots, Thank you for sharing your feedback. We're glad you found our hotel clean and our staff accommodating. We apologize for any difficulty you experienced in finding us, but we're pleased to hear that you ultimately enjoyed your stay and found our breakfast worth it. We hope to have the opportunity to welcome you back in the future. Best regards, Alex Mihardja Executive Assistant

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 3,125 件のレビュー 9.6/10 ロケーション
  • 3,606 件のレビュー 5.4/10 客室
  • 2,874 件のレビュー 7.2/10 サービス
  • 62 件のレビュー 6/10 インターネット
  • 2,041 件のレビュー 2.9/10 快適さ
  • 1,349 件のレビュー 6.5/10 清潔さ
  • 775 件のレビュー 8.1/10 朝食
  • 712 件のレビュー 2.8/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。