Novotel Szeged 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,626 件のレビュー

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Maros utca 1, NTAK: SZ19000815, szálloda, 6721 SZEGED, Hungary

説明

ホテルのその他の情報

  • Modern restaurant and bar with Hungarian and International dining experience

  • Outstanding service, provided by our professional and friendly staff

  • Beautiful terrace with a nice and warm atmosphere

  • Kids' play area in the lobby for our youngest guests

  • 5 versatile meeting rooms for events, overlooking the Tisza river

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ホテル所在地

Novotel Szeged

Maros utca 1, NTAK: SZ19000815, szálloda
6721 SZEGED
Hungary

GPS:46.257459, 20.159732

電話番号
ファックス +36 62 562 221

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO2 Restaurant

In NOVO2, apart from excellent food, we also serve great entertainment. Come enjoy an evening full of attractions. Be sure to ask our staff about the event we have planned for today!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,626 件のレビュー

トリップアドバイザーの評価  4.0/5  602 件のレビュー

Disappointing stay

トリップアドバイザーの評価 2.0/5

Beata J トリップアドバイザー認証口コミ

We stayed for 1 night, very clean hotel room, good location, but the hotel room was 3 times more expensive than normal as there was a sports event in the city. For this price we would have expected there to be working air conditioning in the room, especially since the temperature during the day was around 27 degrees and our room was on the 8th floor with a south facing balcony on a sunny day. When we phoned up reception to say the air conditioning is not working and it was 25 degrees in our room at night we were told that someone would be out in the morning to look at it. We then had to remind the person that we are only staying for 1 night so it's not much help to us if someone comes out in the morning. They just repeated that someone will be out in the morning and we weren't offered any other solutions like moving rooms or bringing a fan up to our room. We were staying with our 9 month old baby who was not used to the heat and was up all night. When we complained about this again at check out we were told that the heating is centralised and that they were turning the air conditioning on the day we were checking out. For the price we paid I think it was unacceptable that they didn't have air conditioning or didn't organise the air conditioning to be switched on when the it was that warm outside, or offer any alternative solutions to make our stay more comfortable especially when travelling with a baby.

A wonderful place with views over Tisza River

トリップアドバイザーの評価 5.0/5

T3rue_Review ファミリー - トリップアドバイザー認証口コミ

Room was big clean and spacious with views over the Tisza River. Beds were big and comfortable. Wi-Fi was OK and TV with local and few international channels. The terrace was amazing with views over the Tisza River. Breakfast was very good with plenty variety of food. Everything was perfect!

Dear Guest! Thank you for taking the time to share your review of Novotel Szeged. We are delighted to hear that you enjoyed our excellent location and rich breakfast buffet. We appreciate your feedback and look forward to welcoming you back to Novotel Szeged in the future. Best regards, Gábor Niedermüller General Manager

Birthday trip

トリップアドバイザーの評価 5.0/5

biljanatomovic ファミリー - トリップアドバイザー認証口コミ

Веома пријатан боравак у овом хотелу, други пут ове године. Собе су лепе и чисте и све имају поглед на Тису или центар У соби имате сеф, фен за косу, шампон, туш каду, течни сапун за руке, чајник, кафу, шећер, чај и воду. Собе се чисте сваки дан. Ресторан за доручак на нивоу Е, изнад лоби бара и рецепције, нуди велики избор за доручак, чак и за вегетаријанце, велики избор кафе, сокова и чајева. Свака част ресторану. На рецепцији су веома љубазни и увек вам на услузи. Сви говоре енглески тако да је комуникација у реду. По потреби можете користити хотелски паркинг, али уз доплату. Одлично искуство. и свака препорука. Биљана, Београд, Србија🇷🇸 Very pleasant stay at this hotel, second time this year. The rooms are nice and clean and all have a view of the Tisza or the center. In the room you have a safe, hair dryer, shampoo, shower, liquid hand soap, kettle, coffee, sugar, tea and water. Rooms are cleaned every day. The breakfast restaurant on level E, above the lobby bar and reception, offers a large selection for breakfast, even for vegetarians, a large selection of coffees, juices and teas. Kudos to the restaurant. At the reception, they are very friendly and always at your service. Everyone speaks English so communication is fine. If necessary, you can use the hotel parking lot, but with an additional charge. Great experience. and any recommendation. Biljana, Belgrade, Serbia🇷🇸

Bad experience

トリップアドバイザーの評価 1.0/5

Dreamer57279233696 Couples - トリップアドバイザー認証口コミ

Arrived early evening. Dogs started barking in some rooms opposite. Called reception to complain and was told nothing they could do and put down the phone. Called back again put down the phone. Bloody rude!! Dogs are in control there DONT STAY!!

Dear Guest, First and foremost, I would like to express my deepest apologies for the inconvenience you experienced. I am truly sorry that we failed to address your issue in a satisfactory manner. We take such incidents seriously and are taking immediate measures to prevent any recurrence in the future. We understand that your comfort and satisfaction are of utmost importance, and we are particularly disheartened that this issue occurred due to the actions of one of our beginner students. We believe in providing opportunities for young individuals to grow, learn, and excel, and it pains us that this incident tarnished your experience with us. In light of this, we would like to extend our sincerest apologies by offering you either a complimentary one-night voucher for a future stay or a 30% refund on the amount paid. Please kindly inform us via email which option you find more suitable, and we will ensure it is promptly arranged for you. Email address: zsombor.czirokai@accor.com If you opt for the refund, please provide us with the following bank details for the transfer: Bank Name: Account Holder Name: Account Number: Routing Number (if applicable): Any other necessary details: We hope this gesture demonstrates our commitment to your satisfaction and our earnest desire to make amends for the inconvenience caused. Please do not hesitate to contact us directly to discuss this matter further or to avail yourself of the offered compensatory options. Your feedback is highly valuable to us, and we appreciate your understanding and patience in this regard. Sincerely, Zsombor Czirókai Front Office Manager

Well deserved high standards

トリップアドバイザーの評価 5.0/5

KeenPhotographer-11 トリップアドバイザー認証口コミ

Well deserves its excellent recent reviews. Very professional and helpful staff at all levels. Our superior suite was well worth the extra cost. Very modern and very comfortable. We also enjoyed our Sunday night buffet dinner at 7500 HUF pp. Breakfast was good too but when the hotel is busy (eg the Labour Day long weekend) it was very busy and noisy. Parking even out on the open entry roadway, is at extra cost. Hungary is increasingly now like that. Pricing was initially all in Euros but we paid in local HUF.

Dear Guest, Thank you very much for choosing Novotel Szeged and posting your thoughts on TripAdvisor. It is always a pleasure to receive feedback like this, I am very happy to read your positive experiences. Special thanks for highlighting our renovated, modern rooms, we always strive to provide a superior experience. Once again, we really appreciate your kind words and we're looking forward to your next visit! Best regards, Gábor Niedermüller General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 373 件のレビュー 7.9/10 ロケーション
  • 528 件のレビュー 8.2/10 客室
  • 403 件のレビュー 8.8/10 サービス
  • 7 件のレビュー 8.2/10 インターネット
  • 332 件のレビュー 9.3/10 朝食
  • 251 件のレビュー 9/10 清潔さ
  • 120 件のレビュー 8.6/10 料理
  • 71 件のレビュー 8.9/10 雰囲気

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。