メルキュールリヨンサントルボーアール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,180 件のレビュー

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説明

ホテルのその他の情報

  • 半島の中心部に位置する理想的なロケーション

  • 歴史的建造物

  • 自然光が入る、役員会形式のミーティングルーム

  • 公共駐車場から100m

  • グリーンキー認証

当ホテルの客室

ホテル所在地

メルキュールリヨンサントルボーアール

73-75 rue President, Edouard Herriot
69002 リヨン
フランス

GPS:45.760779, 4.834124

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

LE B'ARTISTE

モダンなアールデコ風のバー「バルティスト」は、ソムリエが厳選したワインをお楽しみいただくのに最適な場所です。音楽が流れる雰囲気と落ち着いたアルコーブで、日常を離れたリラクゼーションのひとときをご満喫ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,180 件のレビュー

トリップアドバイザーの評価  4.5/5  1,647 件のレビュー

2023エクセレンス認証

We were warmly received

トリップアドバイザーの評価 5.0/5

Troy9852 トリップアドバイザー認証口コミ

The hotel, with high cost performance, is located next to Jacobin Square, and the surrounding environment is good. We were upgraded to a room with a balcony on the top. The room has two floor-to-ceiling windows that we can walk to the balcony to have a nice view.

Great hotel in the best location possible

トリップアドバイザーの評価 5.0/5

Signe B トリップアドバイザー認証口コミ

We really loved this hotel, more than expected. The privilege rooms were really worth the extra cost - they are so much better and the location cannot be beat. The staff was so sweet and welcoming, The bed was so good that we are looking into buying one just like it, firm and comfortable. The location is at the absolute best in Lyon, really good.

Dear Guest, Thank you for sharing your wonderful experience at our hotel ! We're delighted to hear that you enjoyed your stay even more than anticipated. Our privilege rooms are designed to offer an elevated experience, and we're thrilled that you found them to be worth the extra cost. It's fantastic to know that the location exceeded your expectations and contributed to your overall satisfaction. We're thrilled that our staff made your stay memorable with their warm and welcoming hospitality. As for the bed, we take pride in providing comfortable accommodations, and we're glad you found it to your liking. Should you need any assistance in finding a similar bed, we'd be more than happy to help. Thank you for highlighting our prime location in Lyon. We strive to offer our guests the best possible experience, and it's rewarding to hear that our location played a significant role in enhancing your visit. Should you plan to return or need any further assistance, please don't hesitate to reach out. We'd love to welcome you back for another exceptional stay. Best Regards, Rémi MARTIGNAGO - General Manager

好立地、部屋も綺麗。日本語が堪能なスタッフ

お客さまの声 4.5/5

匿名 ビジネス - 確認済みレビュー すべて

LyonではMercure系のホテルに何度も泊まった事がありますが、ここはトップレベルでした。朝食も良かったし何よりもスタッフが皆さん新設でした。

井上様へ、 コメントを送ってくださって誠にありがとうございました。 メルキュール•ボー•ザールを「トップレベル」と仰ってくださっり、様々な点を誉めてくださって光栄です。 スタッフの皆さんと日本語が出来るエリーズさんに井上様のお優しい言葉をお伝え致します。 またご来館をお待ち致します。 Rémi MARTIGNAGO - General manager

Location, Location, Location for this Lyon Boutique Hotel

トリップアドバイザーの評価 5.0/5

grobinsongow トリップアドバイザー認証口コミ

Our room (#404 was large and bright with all the nice hotel ammenities and spacious shower area. It faced over a busy shopping street but was still very quiet. It was located very conveniently at the corner of the beautiful Jacobins Square fountain, very near Place Bellecour, with fantastic shopping and dining all around. It was not a big hotel but the staff was very accommodating, helpful and friendly. They got us a last-minute dining reservation at Institut Lyfe at the nearby Royal Hotel, which is a Paul Bocue restaurant that trains chefs, dining staff and hotel management course. The meal was also supberb and most enjoyable.

Dear Guest, We are thrilled to read that your stay in a Privilege room was a delightful one, with its spaciousness, brightness, and thoughtful amenities contributing to your comfort. We take pride in our location, which indeed offers convenient access to the vibrant Jacobins Square fountain and the bustling Place Bellecour, surrounded by excellent shopping and dining options. It's heartening to know that despite facing a lively shopping street, your room provided a peaceful retreat. We greatly appreciate your kind words regarding our accommodating and friendly staff, and we are pleased that they could assist in securing a last-minute dining reservation for you at Institut Lyfe. Like the restaurant l'institut, we are a hotel school, and we train students from the Institut Paul Bocuse. Thank you for choosing to stay with us, and we hope to welcome you back for another exceptional stay in Lyon ! Best Regards, Rémi MARTIGNAGO - General Manager

Not the best stay

トリップアドバイザーの評価 2.0/5

somebod Couples - トリップアドバイザー認証口コミ

We stayed here during the rugby World Cup. The hotel was fully booked. We were staying in one of the prestige rooms. I carefully read the reviews before we stayed here and the most accurate reviews are those that reference the poor a/c. And outside noise. The hotel is a little tired but our room was nice (brown carpet aside) the shower was excellent as are the products. Sadly we slept Poorly for a number of nights due to the warm temperature of the room. We informed the hotel team of the unacceptable temperature of the room and the plastic mattress protectors making the beds massively warm and uncomfortable. The protectors were removed but the a/c does not work effectively as it is set on low to save energy/comply with regulations - so we were told; odd that other good quality hotels in France permit cooler a/c. We were offered a fan after a few days but this was filthy but worked to make the room more comfortable after we cleaned it. We tried to speak to the manager about our dissatisfaction and had to speak to 3 people who were different tiers of management before we managed to speak to the general Manager who listened to our concerns but explained the building sold so there is only so much they can do although we were offered a discount and a gift of local delicacies which was very kind. The breakfast is set in a too small room but is not too bad. The bar is in the reception so doesn’t work and is not of a four star standard. Some of the reception staff were rude and that isn’t acceptable when all you want is for the hotel to provide a good service - ie a good night’s sleep in a calm clean environment. In all honesty, I cannot recommend this hotel and it’s not in any way 4 stars.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,122 件のレビュー 9.4/10 ロケーション
  • 1,180 件のレビュー 7.7/10 客室
  • 1,249 件のレビュー 9.6/10 サービス
  • 10 件のレビュー 8.2/10 インターネット
  • 542 件のレビュー 7.4/10 朝食
  • 274 件のレビュー 8.4/10 清潔さ
  • 192 件のレビュー 4.9/10 設備

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