メルキュール グルノーブル サントル プレジダン ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 850 件のレビュー

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ALLSAFE認証ホテル

ホテルのその他の情報

  • ALLSAFE認証取得済み

  • 無料駐車場

  • 広さ624 m²の柔軟性の高いラウンジスペース

  • バー、レストラン、ルームサービス

  • 庭園、テラス、プール、サウナ、フィットネスルーム

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ホテル所在地

メルキュール グルノーブル サントル プレジダン ホテル

11, rue Général Mangin
38100 グルノーブル
フランス

GPS:45.179852, 5.720304

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

L INSTANT M

4月17日より、ブラッセリーメゾンの新しいメニューをご利用いただけます。ぜひご利用ください。月曜日から木曜日の午後7時から午後9時45時まで、営業しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  850 件のレビュー

トリップアドバイザーの評価  4.0/5  523 件のレビュー

Very Good

トリップアドバイザーの評価 4.0/5

ScottMoore444 トリップアドバイザー認証口コミ

Great wee one nighter in here in the lovely city of Grenoble. The hotels just out of the centre and we found it easily accessible via public transport. The hotel team were all very pleasant and welcoming. We didn't eat in the hotel but we used the spa area which was very nice. If I'm back in Grenoble I'd stay here again.

It’s ok, nothing special

トリップアドバイザーの評価 3.0/5

Susan M Couples - トリップアドバイザー認証口コミ

The hotel is located outside of the old centre and there is plenty of parking (outside). We were checked in well and our room had a view of the valley. Large bed, table and 2 chairs, working aircon. Fairly comfortable but bland. Bathroom had a a rain shower head and another (focussed against the wall tho). Toilet was in the bathroom. It’s about a 15 minute walk to the old town so ok.

Dear guest, We thank you for your time and your feedback following your stay in our hotel. We will share it to our staff and we hope to see you during your next trip in Grenoble ! Warm regards, Victor Room Division Manager

Good place

トリップアドバイザーの評価 4.0/5

baliani2022 ビジネス - トリップアドバイザー認証口コミ

It is a good hotel, the location is more or less normal. I liked the food and service, and the friendly staff. Unfortunately, I had to change the room key every day and sometimes twice a day which caused me discomfort but then as I was explained I had the card and phone in one pocket which made it no longer work

Dear guest, We thank you for your feedback following stay in our hotel. We will share it with our staff to improve our quality and we thank you for your comments about the staff. We hope to see you soon ! Warm regards

Amazing hotel

トリップアドバイザーの評価 5.0/5

hayat e Couples - トリップアドバイザー認証口コミ

I stayed in this hotel and enjoyed the facilities very quiet , Nice location and breakfast ….. We loved the enthusiastic of the staff specially the housekeeping Lady her name is AICHA. Was super excellent very friendly and helpful .. will stay again and again in this place

Dear Guest, We thank you for your kind comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team and with Aïcha. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards,

Very dirty and worn out.

トリップアドバイザーの評価 1.0/5

559rogera ビジネス - トリップアドバイザー認証口コミ

I have been traveling for more than 20 years all over the world. And this is by far the most dirty and worn out 4 star hotel I have ever stayed. Mabye its because to Covid. But rooms are so dirty and full off dust that is possible breathe. Carpets and paint looks realy bad and dirty. The aircon bearly works and shuts of during the night. Staff is friendly and helpfull but at best a two star hotel. And the bed is good but very bad air during the night.

Dear 559rogera, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Grenoble President

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 128 件のレビュー 7.6/10 ロケーション
  • 405 件のレビュー 6.1/10 客室
  • 451 件のレビュー 8.7/10 サービス
  • 11 件のレビュー 4.8/10 インターネット
  • 169 件のレビュー 4/10 料理
  • 164 件のレビュー 6.7/10 朝食
  • 121 件のレビュー 4.9/10 清潔さ
  • 78 件のレビュー 5.3/10 設備

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