Mercure Deauville Centre Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,513 件のレビュー

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Mercure Deauville Centre Hotel - Image 1
Mercure Deauville Centre Hotel - Image 2
Mercure Deauville Centre Hotel - Image 3
Mercure Deauville Centre Hotel - Image 4
2, Rue Breney, 14800 DEAUVILLE, France

説明

ホテルのその他の情報

  • A beautiful building with Norman architecture and renovated rooms

  • Our Dov'Team known for its warm welcome and great concern for your comfort

  • Homemade recipes and local produce for breakfast

  • Nuxe, Nespresso, Deep Nature Thalasso by Algotherm partnerships

  • The immediate proximity to Trouville-Deauville station

当ホテルの客室

ホテル所在地

Mercure Deauville Centre Hotel

2, Rue Breney
14800 DEAUVILLE
France

GPS:49.36076, 0.079254

電話番号
ファックス +33 2 31 87 05 80

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

LE WINCH

After an invigorating walk along the seafront, relax in our bar "Le Winch" with a cup of tea or a hot chocolate, and make the most of your evening in its lounge-style ambience.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,513 件のレビュー

トリップアドバイザーの評価  4.0/5  1,317 件のレビュー

2023エクセレンス認証

Perfect hotel for a family of four, 2 nights with breakfast

トリップアドバイザーの評価 4.0/5

GuppyBerry ファミリー - トリップアドバイザー認証口コミ

We enjoyed two nights at Mercure Deauville, family of four with two young kids. All was fine, staff welcoming and helpful at the reception (where can you park for free, few streets away) and at the breakfast area (one kid has allergies, staff was helpful providing information). We got the family bedroom in duplex, which is two single beds and a powder room (toilet + sink) on the main floor, and a queen bed and bathroom (sink + bath/shower) on the top floor. We chose that for the fun part to be on two levels and our kids loved it. We had a bedroom that overviewed a garden, from the top floor you can see a bit of the sea that was nice. Breakfast is fine with fresh pastries, fresh fruits, bacon, scrambled eggs, pancakes, toasts… and to drink American coffee or Nespresso machine, warm milk, loose teas with tea pots. The breakfast area is not huge, I can imagine it could be busy on a weekend in summer but for us it was very comfortable, maybe 6-8 other people each morning and it was fine. You are in the city centre, you can walk to the harbour, shops and restaurants.

Hi, We thank you for your comments following your stay at the Mercure Deauville Center Hotel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. It was a real pleasure to read your comment as well as to see that the efforts made by our team on a daily basis are worth it. Thank you for highlighting their sense of welcome and the quality of the room and service ! We look forward to welcoming you again, and ask you to accept, our most sincere greetings. Béatrice JEAN-JACQUES Directress Mercure Deauville Center

Real problem with the restaurant room for breakfast

トリップアドバイザーの評価 1.0/5

Sunnytraveller999 トリップアドバイザー認証口コミ

The hotel is well situated and is very clean, the staff is very friendly. The problem is with the restaurant room in the morning : you have to wait until others finish as there are only +/- 20 tables for the entire hotel. So you are invited to stay outside if you need to have breakfast, on the terrace, totally wet after the morning rain. The parking is very tight, one should be careful when parking, the reception has no enough staff to serve the guests. It's been cold at night and the heating was not yet on. we did not have any spare blankets. The food at the breakfast menu is good. The bar at the reception is clean and cozy. We will not come back cause it's not a good price/service deal.

Dear Client, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Deauville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry that you felt cold in your room, indeed in september we did not automaticly turned on the heaters, but you can call the reception 24/7 to ask us to come in your room and to activate it. We also are sorry that you did not like our breakfast room and parking. Thank you again for reviewing your experience in our hotel even if it was not optimal. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice JEAN-JACQUES Directrice Mercure Deauville Centre

Too heat to sleep at night.

トリップアドバイザーの評価 1.0/5

Aaron S Friends getaway - トリップアドバイザー認証口コミ

Please keep in mind this hotel has no airconditioning. We were staying in the hotel when it was 20-ish degrees outside and we couldn’t sleep at night because of the heat. Wouldn’t recommend in summer. People working in the hotel are very friendly and helpful.

Hello, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Deauville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For the heat we have portable air conditionning available if needed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Direction.

Nice location, very clean, convenient parking

トリップアドバイザーの評価 4.0/5

TRBUK Couples - トリップアドバイザー認証口コミ

We booked the hotel for one night and anticipated an older, traditional hotel but we're surprised to find it's a relative newly built property in a traditional style. Very helpful staff, lovely location and great views from our balcony. Deauville was superb and we'd definitely come back to the Mercure.

Perfect start to our driving holiday…

トリップアドバイザーの評価 5.0/5

D_is4delightful Couples - トリップアドバイザー認証口コミ

My husband and I began our road trip by sailing over from the UK to Cherborug. We found this beauty of a hotel, as our first stop. A 2 hour drive from Cherbourg, we were greeted by friendly reception staff, who helped us park in their secure car park. The hotel had reserved us a space ready. (Cost €24 per day). They were very speedy on replying to messages. The hotel itself is beautiful. We got a room with a terrace, overlooking the gardens. A 5 minute walk to restaurants & bars. Great atmosphere and was lovely to sit near the water fountain with a drink and dinner. We also walked to the beach front (bar de Soleil was fabulous) which took us about 10-15 minutes. Hotel very clean and quiet. Bed comfortable - we both slept great! A lovey touch with complimentary water, juice & fizzy drink in our mini fridge. A perfect start to our holiday. Just gutted we didn’t stay another night! Would highly recommend. Thank you!

との提携 TripAdvisor

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