イビスバジェットフランクフルトオッフェンバッハズュート 1 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.3/5 333 件のレビュー

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Sprendlinger Landstrasse 175, 63069 オッフェンバッハ, ドイツ

説明

ホテルのその他の情報

  • 客室を含む全館で無料 Wi-Fi ご利用可能

  • ホテルの無料駐車場

  • 館内にドリンクや軽食をお召し上がりいただける自動販売機もございます

  • A661高速道路に便利に接続し、Taunusring出口が最寄りです

  • 朝食ビュッフェは、お一人様11.50ユーロでご利用いただけます

当ホテルの客室

ホテル所在地

イビスバジェットフランクフルトオッフェンバッハズュート

Sprendlinger Landstrasse 175
63069 オッフェンバッハ
ドイツ

GPS:50.085064, 8.745338

電話番号
ファックス +49 69 83074425

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.3/5  333 件のレビュー

トリップアドバイザーの評価  3.5/5  207 件のレビュー

Not suitable for humans

トリップアドバイザーの評価 1.0/5

AATRADEX Z トリップアドバイザー認証口コミ

- Avoid staying at the hotel named ibis - It's actually a budget hotel owned by a family - Very dirty with a strong cigarette smell throughout - Bedding and floors are stained - Rooms are designated for smoking, making it unpleasant. I stayed there overnight and wished morning light and by daybreak l close to vomiting - the room was stinking cigarette - Not suitable for humans

Friendly receptionist. Manky carpets.

トリップアドバイザーの評価 3.0/5

JuneKettchn トリップアドバイザー認証口コミ

Very helpful, friendly receptionist. What I don't understand is why I had to pay extra for my dog. I know it is standard, but the reason given is for the extra cleaning a dog causes. I'd get that if the room was immaculate, but when the carpet looks like it does in the picture, what exactly am I paying extra for? There was a definite lack of cleaning there.

Invasion of privacy

トリップアドバイザーの評価 1.0/5

Nikki F ファミリー - トリップアドバイザー認証口コミ

Written complaint. At the bottom is their response. Good morning. I think it’s a good thing I could not find a telephone number for someone to speak to as I am so upset and angry. At 10am this morning a member of staff came in our room and I was naked!!!! I put a towel on and went outside it was the guy that checked us in. I asked if he came in he said yes it’s room control. I said you didn’t even knock. He said I did you obviously just didn’t hear me. I said you absolutely did not knock. Well I didn’t see anything he said what do you want me to do? I said I feel violated and you should not have done that I want to speak to the manger he said I am the manager. I said I want to make a complaint. He said what do you want me to do and walked off down the hallway muttering to himself. I picked up my mother in law from the other room that we booked I said did someone come in your room she said yea but it’s ok I was sat on the bed dressed. I said did he knock. She said no!!!! I then went to reception and a young girl was there. I said can I speak to the manager please. She rang the person and he refused to come down. I told her what happened and she said I was completely correct in how I felt but said what can I do. I’m sorry the manager isn’t here she’s on holiday. The guys name was ahil allergy. (Not spelt correctly I’m sure. Sorry) I am so angry and upset I’m still shaking writing this. On a lighter note I asked about the duvet situation to the girl at reception as we had a single duvet for 2 people. She said yes we don’t have enough provided to us so it’s all we have. Not good. This maybe budget and an easy solution for us after a concert but I do expect to be warm when sleeping. Also as an Accor member my husband would like to add he wasn’t offered a welcome drink on arrival or a room upgrade. I really would appreciate some feedback this situation. I feel violated!!! first of all we have no room upgrade and no welcome drink on offer for the guests . The guest did not inquire about an additional blanket, either in the evening or in the morning. On this day, a new employee was on duty, he was supposed to check all the rooms to see if the guests had already checked out. He should go in after several knocks with no answer. It was probably louder in this room, so the guest didn't hear the knocking. Of course, the employee closed the door immediately and apologized. The woman came out of the room and said angrily that she would complain. The employee then apologized again. Why is it now a so big problem has come I do not understand. But as the operator I would like to apologize!! My response Good afternoon, Your response is not friendly at all. I feel even more disrespected now. Totally understand about the room upgrade and drink etc. The bedding situation is ridiculous, who do I ask when there was no member of staff there at 1am and in the morning I did ask the young lady at reception. The guy absolutely did not knock on my door or my mother in laws door. Our rooms were not loud at all. The guy did not apologise, in fact if he had been abit nicer when I went outside I probably wouldn’t be so bloody mad. Your response to my complaint has put all the blame on to me and as a customer at your hotel I feel very belittled. I am going to post my complaint and your response on social media and will be tagging you. If you don’t understand that I feel violated in a room that I paid for and expected privacy, I am very shocked by this. Kind regards

A pleasant trip to Frankfurt

トリップアドバイザーの評価 5.0/5

henrygoldy ビジネス - トリップアドバイザー認証口コミ

Very good and friendly hotel staff and manager . We arrived a bit earlier but the hotel manager made all efforts to get us 3 rooms so we can have some rest and go on with our business. Breakfast was good and convenient.

Basic but clean

トリップアドバイザーの評価 4.0/5

wim v Couples - トリップアドバイザー認証口コミ

The room was clean, but basic. Auto check-in was easy, even as it was our first time Breakfast was also basic, but well worth the €7,5. Staff was friendly. Would recommend for one night. Nothing much going on in the area though

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。