ibis budget Wentworthville 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 497 件のレビュー

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説明

ホテルのその他の情報

  • Close to iconic landmarks and venues including Olympic Park, Qudos Bank Arena Accor Stadium.

  • Close to public transport options.

  • Free Wi-FI and parking available.

  • Well-located for exploring Sydney and Sydney's west.

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ホテル所在地

ibis budget Wentworthville

377-383 Great Western Highway
2145 WENTWORTHVILLE
Australia

GPS:-33.814957, 150.96495

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敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  3.9/5  497 件のレビュー

トリップアドバイザーの評価  3.5/5  345 件のレビュー

Great stay great staff

トリップアドバイザーの評価 5.0/5

Kellie F トリップアドバイザー認証口コミ

Sulav is an amazing staff member, he is fair, efficient, polite, good people skills, friendly, approachable and good at his job! He was very helpful when we approached reception. Thankyou! The beds are very comfy, showers lovely and warm, location is good there is a burger place walking distance. Really great stay we will return Thankyou

Good for a budget hotel

トリップアドバイザーの評価 4.0/5

PapiyaC993 Couples - トリップアドバイザー認証口コミ

We spent one night here as we had a function to attend in Wentworthville. Despite, some of the negative comments, we found the hotel room to be clean, bed was comfortable, staff very nice and helpful and the continental breakfast plentiful. As the name suggests, it is a budget hotel and it lived up to its expectations in a very positive way.

Hi PapiyaC993, Thank you for your review. I am glad you had a good stay with us. A lot of people doesnt like the size of our room and bathroom. It is small as per Ibis Budget Standard but it is functional. I will pass on your review to my amazing team. It will make them very happy. Have a great weekend ahead. Forrest Pang General Manager

Exceptional Service from a Polite and Helpful Gentleman

トリップアドバイザーの評価 5.0/5

B7410GWsofiam トリップアドバイザー認証口コミ

I had a delightful stay at Ibis Budget Wentworthville last weekend and thanks to the exceptional service provided by the gentleman at the front desk. His name is Mehboob Ali, he was so polite, friendly, and always willing to help, even assisting with local sightseeing information when needed. His warm smile and positive attitude created a welcoming atmosphere. I felt valued as a guest and appreciated his professionalism. I highly recommend this ibis due to the outstanding service from this gentleman. I will definitely return in the future. Thank you for making my stay so pleasant!

Hi Sofia, thank you so much for your review. I am glad you had a good stay. I will definitely share your review with Ali. It will make them super happy. We will definitely see you again soon. Have a great week ahead. Forrest Pang general Manager

Go somewhere else. It’s not worth saving a few dollars for this place

トリップアドバイザーの評価 2.0/5

sweetestthing27 ファミリー - トリップアドバイザー認証口コミ

Yuck! The room was tiny, which was expected. What wasn’t expected was the constant phone calls from staff asking when I would arrive. One call in the afternoon was ok. The other calls because the first staff member couldn’t share the info I gave them was just not ok. They could also think about moving the needs and cleaning between them. *shudder* so disgusting. Best bit was checking out!

Hi Sweetestthing27, Thank you for your review. As you might be aware we are not 24 hours operation. Our staff is doing their best to make sure all the guests would checkin before we are closed to avoid unnecessary trouble. If guests arrive after we closed. We can arrange late checkin. We might be calling couple of times to check the arrival time. As you mentioned our room is tiny that is our standard of Ibis Budget Hotels. If you would like to stay bigger room you might have to book Mecure Or Novotel. Of course the cost will be much higher than us. Have a great week ahead. Forrest Pang General Manager

Never Again

トリップアドバイザーの評価 1.0/5

Jules394 Couples - トリップアドバイザー認証口コミ

Rang specifically to book disabled room for my parents as dad is in wheelchair. Staff had difficulty understanding basic English so put another staff member on phone. Finally all details were taken & room booked. Day of check in, staff couldn't log onto computer, waited 20 minutes to be told that disabled room had been rebooked to someone else that morning. What a joke! Cancelled booking as no way would dad in wheelchair get into normal bathroom. Wasn't real impressed about another person's dog walking through reception area sniffing all our bags either I understand it's budget but pretty poor form & service all round.

Hi Jules394, Thank you for your review. Due to covid and especially hospitality industry we are all short of staff. The staff you were talking to was his second training. I believe he did apologize and we got it sorted. Regarding the disable room, the person who booked in the room before you actually extended due to Hospital visit extended. He is actually in the wheelchair. We shouldn't never guarantee the disable room if guests are not in the wheelchair. I do apologize for service dog sniff your bag when you are at the reception. As you might be aware we can't refuse any sort of service dogs. The guest who has service dog was visiting westmed hospital as well. They have been staying with us quite often. We have never had a problem before. Really appreciated your honest feedback. Hotel industry is going through tough time and we are tying to get right staff in. Thank you for your patient and the new staff actually did pretty well already. Have a great week ahead. Forrest Pang General Manager

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