ソフィテルニューヨーク 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 4,566 件のレビュー

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45 West 44TH Street, 10036 ニューヨーク, アメリカ合衆国

説明

ホテルのその他の情報

  • 当ホテルのレストラン「Gaby Brasserie 」では、朝食、ランチ、ディナー、ドリンクにご利用いただけます。

  • 広さ33㎡以上、ニューヨークで最も広い客室をご用意しております。

  • タイムズスクエア、ブライアントパーク、ブロードウェイ、ロックフェラーセンター、5 番街に近い好立地

  • ペット同伴可能です。詳細につきましては、お問い合わせください。

  • すべての客室は、シャワーまたはバスタブが独立した広々としたバスルームを完備し、長期のご滞在に最適です。

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ホテル所在地

ソフィテルニューヨーク

45 West 44TH Street
10036 ニューヨーク
アメリカ合衆国

GPS:40.755394, -73.98144

電話番号
ファックス +1 212-782-3099

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Gaby Brasserie Française

Enjoy a taste of France at Gaby Brasserie Française, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  4,566 件のレビュー

トリップアドバイザーの評価  4.5/5  7,886 件のレビュー

Very tired hotel

トリップアドバイザーの評価 3.0/5

Paddy_Power2673 Friends getaway - トリップアドバイザー認証口コミ

I have stayed at a Sofitel before in Marrakesh, which was an amazing experience, so my expectations were high! Unfortunately the NY Sofitel isn’t what I would call a luxury 5 star hotel. The staff were friendly especially the doorman. But it’s very rundown, the public areas look nice but the luxury twin room on the 15th floor was very tired. Be aware the mini bar is empty and there is no tea and coffee facilities in the room. You can get complimentary tea and coffee from the bar in the morning to take away but no one told us that, so only found out towards the end of the week. On a more positive note, the beds were very comfortable and the location was good.

初めてのニューヨークで

お客さまの声 4.5/5

Yuki.h 一人 - 確認済みレビュー すべて

初めて訪れるニューヨークで、宿泊はやはりいつも利用している安心感のあるアコーホテルを迷わず選びました。空港から電車を乗り継ぎマンハッタンへ。ターミナル駅から徒歩圏内で分かりやすい場所にありました、ブロードウェイでのミュージカルを楽しみにしていた私には歩いて劇場まで行けるのは感激です。もちろん他のアコーホテル同様に部屋の清掃も行き届いていて、とてもくつろげました。特に朝食のレストランはとても美味しくボリュームたっぷりでした。また、ニューヨークを訪れる時にはぜひ宿泊したいと思います。 ただ、、、ハウスキーピングがくるのが時間的に早く、朝食を食べている間に清掃されていたのはびっくりしました。

Dear Yukie H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser

Excellent location - refreshment needed

トリップアドバイザーの評価 3.0/5

rodolphed44 ファミリー - トリップアドバイザー認証口コミ

We had 6 nights in Sofitel - we took a suite for 3 people (average of $700 per night for accor members). The location is great the staff is nice but such a price for such a suite - needs to Be refreshed and modernized - look at the pictures - no minibar working water under this one, unplugged cable behind tv, painting with white paints, no coffee machine, no usb at bed lights, only one lavabo, all these things we need for this category of hotel we don’t have… It was not our first time here but certainly our last…

Bonjour! Thank you for sharing your experience with us. We understand some features of the room didn't meet your expectations. We strive to ensure that all rooms are to the standards our guests expect and deserve. Our colleagues have taken note of your feedback to make the necessary improvements. We're delighted to hear your kind words about the location and our team. Merci beaucoup! It was a pleasure hosting you and we hope you might reconsider staying with us again in the future. A bientôt.

NYC

トリップアドバイザーの評価 5.0/5

lannycal ファミリー - トリップアドバイザー認証口コミ

Just had 5 nights at sofitel nyc. Early check in at 9.30am after red eye 🙂 Upgrade to high floor 🙂 Two drink vouchers - that can be used for Verve in the bar 🙂🙂 (ALL member) Welcome plate of French pastries with welcome note 🙂 Two waters with chocolate left in room daily 🙂 Free breakfast on weekends included in package in Gaby Bistro - a la carte and pretty much order what ever you like! The friendliest staff from doorman to concierge (helpful with directions and suggestions), room attendant (who checked in on us after earthquake just to see we were ok!) 🙂 Gaby Brasserie staff - all of them but particularly weekend breakfast Hostess and waitstaff Great gym (although did it use as we walked 20,000k steps everyday) Great location and plenty of good food options in 44th and 45th street. I literally can’t fault it. Granted though it’s an older property that’s been ‘renovated’ but great size rooms for NYC. Quick lifts. Beautiful towels and the comfiest beds. If anything lets it down - no minibar (but empty fridge in room)and amenities in room light on for a Sofitel. Side note - we caught the bus for $18 from Newark airport and train for $15 to JFK and both were super easy.

Bonjour, lannycal! Sofitel New York sincerely appreciates your comprehensive review. We're delighted to hear about your wonderful experience right from the early check-in to our gym facilities. It seems our Gaby Brasserie really hit the mark for you. Our team members strive to provide the highest level of service and it's heartening to see their efforts recognized. We took note of your observations regarding the room amenities and the minibar; these comments are beneficial to further enhance our guests' stay. Thanks for highlighting our convenient location too; it sounds like you had an interesting time exploring the city. Do consider engaging with our concierge in the future, they’ll be thrilled to recommend more city attractions. Merci beaucoup for your gracious feedback! A bientôt, we hope to welcome you back for another exceptional stay.

The hotel has lost it’s way

トリップアドバイザーの評価 2.0/5

VENETIAN2015 Couples - トリップアドバイザー認証口コミ

This hotel has certainly lost its way 5* NO WAY 3.5* possibly No longer;- 1.Papers in the Lobby and on each floor by the lifts 2.A large bowl of green apples in the Lounge 3.No kettle in the room 4. blankets in the room 5. Two pairs of slippers, only one. 6.Flowers in the bathroom 7.A candle and matches in the bathroom 8.Any drinks in the mini bar 9.A turn down service 10. Pens at the checkin/ checkout desks 11. Drinks vouchers for use in the Bar or Restaurant- usually given to regularly returning guests A deposit of USD 150 is deducted up front for each nights stay BUT no notice given that such deductions are to be made !!! When inquiry was subsequently made the answer was that deductions were to cover “ incidental expenses” ! The hotel is quite soulless 1.

Bonjour! We regret to hear about your recent experience and appreciate the detailed feedback you've provided. It appears there were opportunities for improvement regarding room amenities and service touches. Be assured, your observations are acknowledged and will be reviewed by our team members. We did want to mention that Gaby Brasserie is now operating and we are offering breakfast daily and a full bar and dinner menu each night. Unfortunately, lunch service is currently not available. Still, we understand that the charm of a hotel isn’t solely about it's offerings, but the overall atmosphere and customer experiences. We hope that we can welcome you back in the future to provide a more positive stay. Merci beaucoup. A bientôt.

との提携 TripAdvisor

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  • 610 件のレビュー 6.7/10 清潔さ
  • 526 件のレビュー 4.6/10 お値打ち度
  • 404 件のレビュー 4.9/10 朝食

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