ノボテルグレンウェイバリー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,841 件のレビュー

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説明

ホテルのその他の情報

  • ルームサービスは現在ご利用いただけません

  • Wi-Fi、ワークスペース、32インチのメディアハブTV

  • 7室の多目的イベントスペース

  • 駅まで2分、市内まで車で35分

  • 近くに多数のレストラン、ショップ、映画館

当ホテルの客室

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ホテル所在地

ノボテルグレンウェイバリー

285 Springvale Road, メルボルン, オーストラリア
3150 GLEN WAVERLEY
オーストラリア

GPS:-37.881154313213116, 145.16462392521382

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,841 件のレビュー

トリップアドバイザーの評価  4.5/5  1,310 件のレビュー

A Hidden Gem !

トリップアドバイザーの評価 4.0/5

Malcolm O トリップアドバイザー認証口コミ

Great position; welcoming staff; good food options - especially breakfast. Only disappointment was the swimming pool being so cold for the average person, however, this was the first time out of half a dozen visits that something was wrong. Would have appreciated it warming up over 48 hours though !

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We appreciate your honest feedback and are glad to hear that, overall, your stay was satisfactory. However, we regret that some aspects of your experience fell short of expectations. We apologize for the inconvenience caused by the chilly pool temperature. We understand the disappointment this may have caused, especially since it was one of the main reasons for choosing our establishment. Your comments regarding this matter will be shared with our maintenance team to ensure that the pool temperature is adequately regulated in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ashan Abeykoon General Manager

Lovely staff and great amenities

トリップアドバイザーの評価 4.0/5

Partlyblonde Couples - トリップアドバイザー認証口コミ

Well appointed rooms and modern bathrooms. The hotel staff were lovely and we enjoyed the buffet breakfast (although in 2024 it would be nice to see some vegan options and foods like avocado, fresh tomatoes, feta and butter alternatives) Great value for money for an overnight stay.

Dear valued guest, Thank you for choosing Novotel for your recent stay, and for taking the time to share your feedback. We are delighted to hear that you found our well-appointed rooms and modern bathrooms to your liking. Our team takes great pride in ensuring a comfortable and enjoyable experience for all our guests. We appreciate your positive comments about our lovely hotel staff and the buffet breakfast. Your feedback is invaluable to us, and we are committed to continuously improving our offerings. Regarding your suggestion for vegan options and other specific foods, we appreciate your input and will certainly take it into consideration as we refine our menu. It’s wonderful to know that you found our hotel to be great value for money during your overnight stay. We look forward to welcoming you back soon, and please feel free to reach out if there’s anything else we can assist you with. Regards, Ashan Abeykoon, General Manager

Wonderful stay as usual.

トリップアドバイザーの評価 5.0/5

AndrewAustralian Couples - トリップアドバイザー認証口コミ

I like this hotel so much I have already booked my Christmas 2024 stay, on the day I checked out from my Christmas 2023 stay. Kavita helped me with some reservation questions on one of her days off, which was really kind. I love the orange juice making machine at breakfast. The indian food is amazing. really appreciate the way my preferred room is set up exactly like i like it. was nervous about new parking arrangements involving number plate recognition but they worked well. see photos in my Tripadvisor profile for some photos of my stay.

Dear Andrew, Thank you for choosing Novotel Melbourne Glen Waverley as your preferred destination and for sharing your wonderful experience with us. We're absolutely thrilled to learn that you enjoyed your Christmas stay and that you've already made arrangements for the next one! It's heartening to hear about your positive interactions with Kavita; we'll make sure she receives the recognition she deserves. We're delighted that our facilities, including the orange juice machine and the Indian cuisine, added to the enjoyment of your stay. Knowing that your preferred room setup met your expectations is truly gratifying, and we appreciate your trust in us to deliver a personalized experience. We've also noted your mention of the new parking arrangements, and we're pleased to know that they worked well for you. It's guests like you who make our efforts worthwhile, and we can't wait to welcome you back for another memorable stay during Christmas 2024. If there's anything specific you'd like for your upcoming visit, please don't hesitate to let us know. Sincerely, Ashan Abeykoon General Manager

Amazing Place to Stay

トリップアドバイザーの評価 5.0/5

Patskie28 ビジネス - トリップアドバイザー認証口コミ

The staff on the welcome are amazing, service staff will go the extra end to look after you, The rooms are extremely clean and well-presented. The staff will always go the extra mile to look after you.

Dear Guest, Thank you for your heartening review! We're delighted to hear that you had an amazing experience with our welcoming staff. Our team takes pride in going the extra mile to ensure our guests feel well taken care of. It's fantastic to know that you found our rooms extremely clean and well-presented. Maintaining a comfortable and spotless environment for our guests is a top priority for us. Your kind words motivate us to continue delivering exceptional service. We appreciate your feedback and hope to welcome you back for another memorable stay. Warm regards, Ashan Abeykoon General Manager

ショッピングセンター、駅に近く便利でした。

お客さまの声 3.5/5

匿名 ビジネス - 確認済みレビュー すべて

ヒーターなど貸し出しいただきありがとうございました。

Dear Nobuyoshi , Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. We appreciate your comments, and your satisfaction is of utmost importance to us. We're sorry to hear that your experience with our food and beverage offerings, fitness center, and in-room dining fell short of your expectations. We take these concerns seriously and are actively working to enhance these aspects of our service. Your valuable feedback helps us identify areas for improvement, and we're committed to making the necessary changes to provide a more enjoyable and convenient stay for our guests. We hope you'll consider giving us another opportunity to serve you in the future, Sincerely, Shiv Bhasin Guest Service Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 474 件のレビュー 9.2/10 ロケーション
  • 765 件のレビュー 7.8/10 客室
  • 848 件のレビュー 8.8/10 サービス
  • 12 件のレビュー 5.8/10 インターネット
  • 336 件のレビュー 8.4/10 清潔さ
  • 288 件のレビュー 6.9/10 料理
  • 198 件のレビュー 7.5/10 朝食
  • 117 件のレビュー 6.1/10 お値打ち度

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