メルキュールジャカルタコタ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 224 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 屋外プールとフィットネスセンター

  • 無料のWi-Fi

  • 中華および西欧料理レストラン

  • レストラン、ショッピング街そば

  • Spacious Room

当ホテルの客室

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ホテル所在地

メルキュールジャカルタコタ

Jl. Hayam Wuruk No. 123
11160 ジャカルタ
インドネシア

GPS:-6.149451, 106.817279

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  224 件のレビュー

トリップアドバイザーの評価  4.0/5  871 件のレビュー

2023エクセレンス認証

Not Worth for the Money Spent Here

トリップアドバイザーの評価 3.0/5

652guardiana トリップアドバイザー認証口コミ

Very old hotel, even the hairdryer is like vacuum cleaner. Some staffs don't even know about your Accor status tier. Welcome drink is non alcoholic for silver member. Room is a bit dusty and smell of cigarette is very strong even though its non smoking room.

Dear 652guardiana, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

hotel recommendations in Jakarta

トリップアドバイザーの評価 5.0/5

Araiq A トリップアドバイザー認証口コミ

My second trip to this hotel, all the facilities never disappoint, all the crew were also friendly and skilled. connecting room which is quite spacious for the lowest type, and also good breakfast. but I tried to contact the reservation team via email, telephone and WhatsApp with no response. please improve for reservation team.

Dear MIQBALT22, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

Mercure hotel Jakata

トリップアドバイザーの評価 5.0/5

Joanna V Couples - トリップアドバイザー認証口コミ

We didn’t stay at this hotel but I was so hot from walking around Jakata and wanted to get a taxi back to the cruise ship that I went into this hotel. They were so exceptionally helpful, they let us use the WiFi, helped with the taxi and even got a phone charger for me. We decided to stay for some food which was delicious. We both had egg fried rice and drinks. The two reception guys were a real credit to the hotel, as we were not staying there but looked after us as if we were. I think they saw my bright red face and felt sorry for me. If you are in Jakarta they are really helpful and the food is lovely

Dear Joanna V, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

Downtown

トリップアドバイザーの評価 4.0/5

TALALmohm Solo travel - トリップアドバイザー認証口コミ

As an old accommodation put its renovation. Furthermore good location accessible hotel , has good downtown city view.The room clean wide and comfortable bed, The breakfast not much for options tastes, the staff friendly and willing to help especially { Baby and EKO}.

Dear TALALmohm, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

New year celebration

トリップアドバイザーの評価 5.0/5

Kenny R トリップアドバイザー認証口コミ

Staying for new year celebration with my friends, and I came late, one of the Reception name Alfi helped me to access the lift, he’s so helpfull and kind. Also left early on 02.00 in the morning, and the Night shift Reception (sorry can’t remember his name) also assist me to Scan my free parking. So far I get nice experience to spend my short new year Celebration. Thanks Mercure Jakarta Kota!

Dear Kennyr2024, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 185 件のレビュー 9.1/10 ロケーション
  • 386 件のレビュー 8.4/10 客室
  • 501 件のレビュー 8.9/10 サービス
  • 25 件のレビュー 9.1/10 インターネット
  • 240 件のレビュー 8.9/10 清潔さ
  • 147 件のレビュー 9.3/10 快適さ
  • 137 件のレビュー 5.1/10 雰囲気
  • 119 件のレビュー 7/10 朝食

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