ノボテルバリベノア 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 360 件のレビュー

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説明

ホテルのその他の情報

  • サウナとスパトリートメント

  • オーシャンビューのレストラン「ココスビーチ」

  • 水上スキー、スキューバダイビング、グラスボート

当ホテルの客室

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ホテル所在地

ノボテルバリベノア

70 Jalan Pratama, Tanjung Benoa, インドネシア
80361 NUSA DUA
インドネシア

GPS:-8.764232, 115.222399

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  360 件のレビュー

トリップアドバイザーの評価  4.0/5  3,658 件のレビュー

2nd time around, still love it...would suggest to everyone for a memorable experience

トリップアドバイザーの評価 4.0/5

Journey765952 トリップアドバイザー認証口コミ

It’s been 5 years since my friend, and I last visited Bali. Once again, we have selected to stay at the Novotel Bali Benoa. We have been upgraded to the 2nd floor of the garden wing. We are grateful for the gesture. One of the reasons we wanted to return to this hotel is that there is a swimming pool by the garden wing. After we settled down, I spotted the swimming pool was not open. The reception staff had informed us there was a leak and the pool is under maintenance until March 25. I was disappointed at first. The following morning, I swam at the main pool by the Beach wing. The pool has been renovated, looks more modern and I did enjoy swimming in this pool. Later in the afternoon when we tried to book for transportation, the reception staff from yesterday alerted her manager to speak to me. The manager apologized that they forgot to give me the letter to explain the garden wing pool leakage. But she offered me some good news that the leakage has been fixed and the pool is now open. I am incredibly happy that the staff acted promptly and tried their best to make my stay enjoyable. This is my birthday celebration trip. Last Saturday morning when my friend and I sat down for breakfast, a group of staff surprised me by singing happy birthday and brought a birthday cake to me. Each staff wishes me a happy birthday. I appreciate the staff’s effort to make my day a special one. We have noticed some of the renovations which are good for welcoming guests to the hotel. We would recommend this hotel. Thank you to all the staff for making our stay a very memorable one.

Seaside Relaxation!!

トリップアドバイザーの評価 5.0/5

magpie90 Couples - トリップアドバイザー認証口コミ

Thank you to whole team for a relaxing 11 days of relaxation. Firstly to the staff from all levels thanks for making this stay a memorable holiday. You guys Rocked👌 Breakfast was a daily highlight, there is a great variety it’s fresh and delicious. In our package we had either lunch or dinner included and always hit the spot. There is a great feel in this resort between the seaside pool and the beach which we loved. It’s not a complaint but if would be great to get a decent happy hour up and running as we felt that there was no need to head to the bar and interact with other guests. The drinks are quiet expensive compared to other resorts along this particular area. Thanks again. 😀😀

Dear magpie90, Warmest greeting from Novotel Bali Benoa! We very much appreciate your comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that we will being looking to bring the necessary improvement on the highlight points. Thank you for letting us know Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Amazing resort

トリップアドバイザーの評価 5.0/5

818jessw トリップアドバイザー認証口コミ

Fantastic 8 night stay here in February. Food was great and entertainment nights were fun. Breakfast was always fresh and plenty to choose from and restocked constantly. Service was exceptional staff were always friendly and willing to have a chat anytime. This was important to us. We stayed in one of the beach cabanas and I would highly recommend. Servicing of rooms was always done well and we never had to chase up anything. Massages were fantastic and well worth the cost.

Dear 818jessw, Warmest greeting from Novotel Bali Benoa! We're truly delighted to hear that you had a wonderful stay with us, enjoying our hotel facilities and activities has to offer as well the staff service. The team will be truly appreciative of your kind words, which I will be sure to share to them. Hope to have the opportunity in welcoming you back again soon! Sincerely, Bilal Chamsine - General Manager

Amazing

トリップアドバイザーの評価 5.0/5

Carolprawl トリップアドバイザー認証口コミ

We loved our stay here at the end of January. The infinity pool is fantastic overlooking the beach and all the water sports. The room was in the garden side opposite main hotel but was a lovely big room and the air con was fantastic. The restaurant all though it had great food was a bit pricey so we went outside the hotel 2 mims walk away and found a place called glaze where the food was maybe even better and was a lot less expensive. There is a little wine shop next to the hotel where we would buy a bottle of wine to take back the room with us as that was also expensive at the hotel. I can't say a bad word about the staff, they were the friendliest happiest staff I have ever had. Always smiling and nothing was too much trouble. Maintenance was happening every day, painting etc and the place was spotless. Would go back in a shot for sure. Breakfast was beautiful, anything you could wish for. I had mainly the omelette which were so yummy!

Dear Carolprawl, Warmest greeting from Novotel Bali Benoa! We very much appreciate your your wonderful comment regarding your stay at the Novotel Bali Benoa. We are trilled to know and receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your valuable feedback regarding the food price. We will certainly take it into consideration as we strive to continuously improve our facilities and services. Once again, we appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future for another exceptional stay at Novotel Bali Benoa. Sincerely, Bilal Chamsine - General Manager

Fantastic experience

トリップアドバイザーの評価 5.0/5

Peta G トリップアドバイザー認証口コミ

My husband and I recently spent 8 days at Novotel Benoa in a beach cabana. Everything was amazing, from the room, room service, buffet breakfast, to the pool and restaurant the service was all around great, especially from Trainee Esi who spent time with us teaching us some local language. We will be back!!

Dear 624petag, Warmest greeting from Novotel Bali Benoa! Thank you for leaving your positive comment with a perfect rating. We are extremely happy to know that you had such a great stay with us in overall. Esi will be very happy to receive your kind word of her. We definitely hope to welcome you again soon! Sincerely, Bilal Chamsine - General Manager

との提携 TripAdvisor

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