プルマンコーンケーンラジャオーキッド 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 268 件のレビュー

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9-9 Prachasumran Road, Nai Muang, Muang, 40000 コーンケーン, タイ

説明

ホテルのその他の情報

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

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ホテル所在地

プルマンコーンケーンラジャオーキッド

9-9 Prachasumran Road, Nai Muang, Muang
40000 コーンケーン
タイ

GPS:16.429798, 102.830379

電話番号
ファックス +66 43 913 334

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  268 件のレビュー

トリップアドバイザーの評価  4.0/5  1,025 件のレビュー

2023エクセレンス認証

Unfortunate location

トリップアドバイザーの評価 4.0/5

Sakorn1980 Couples - トリップアドバイザー認証口コミ

The hotel itself is fine with friendly and helpful staff - the following is not the hotel's fault, but visitors need to be warned that it is in the middle of the "entertainment district" of the city, with thumping music playing until 3 or 4am. Bring ear plugs!

快適な滞在

お客さまの声 4.0/5

D. T. 一人 - 確認済みレビュー すべて

スターフのみんなは優しくて頼んだアメニティーは早く持ってきてくれて本当に良かったです。 朝ご飯は前より味が落ちて新鮮度が低くなりつつあり　赤湯は非常にぬるく残念でした。

親愛なるゲストの皆様、 貴重なご意見をお寄せいただきありがとうございます。ご滞在中に提供された経験に不足があった場合は、心よりお詫び申し上げます。お湯と朝食の味がご期待に添えず、大変申し訳ございませんでした。プルマン コン キーン ラジャ オーキッドでは常にお客様に高レベルのサービスと製品を提供できるよう、これらの問題を関連部門のマネージャーに提起することを保証します。私たちはあなたのサポートとコメントを大切にし、将来のコンケンへの旅行の際に再び役立つことを願っています。 敬具、 シリルグ・クライソーダ 行政コーディネーター

Same old, same old...

トリップアドバイザーの評価 4.0/5

Imagine8 トリップアドバイザー認証口コミ

This is my third stay at this hotel in 15 years and where our wedding party was held. On this particular visit, we stayed for around two weeks and due to our circumstances on this occasion, we opted for the hotel to collect us from the airport for 900THB. This was simple to organise via email with the additional payment made upon arrival (this was my choice as I could have done this at a later stage). It was a pleasant stay with no significant issues. The hotel has changed little in the past 10 years since our previous stay and it is starting to show. The room was spaceous, clean, some of the electrics from the control panel did not work which was not really an issue. There was a small kettle with some sachets from which hot beverages could be made, a small fridge, TV (almost no English language channels) and other usual hotel room items for use by the guest. The bathroom was also of a good size with a separate shower cubicle with access directly from the bathroom to the wardrobe - just remember to close the wordrobe to the bedroom if you like your privacy! Breakfast does not appear to have changed much since our previous visit with a lot on offer from continental to asian tastes catered for. As it is a buffet style service, some of the hot foods do range in temperature from one day to the next from hot down to warm. On one afternoon we dicided to have afternoon tea which was dissapointing. This is really the only major negative about our stay. Black tea was served from a tea pot - unfortunatley I cannot drink bacl tea without milk. A small range of mostly cakes were included, some were pleasant, some not so good as they seemed to be a bit stale and a couple werevery nice. As usual, all the staff from the customer service desk, doorman, waitress and even the housekeeping were smiling and friendly and as helpful as ever. In spite of the decor being a bit past it best by date, I would still return to this hotel as I know I can rely on the great team that does their best to keep the hotel running smoothly and guests happy.

Dear Imagine8, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. We acknowledge your comment about the Afternoon Tea, we will organize them according to the significance of the revamping. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms

Tired, dirty, disappointing

トリップアドバイザーの評価 2.0/5

Clare W トリップアドバイザー認証口コミ

There's faded elegance and there's just faded. The Pullman is the most un South East Asian hotel we've ever stayed in - expensive, not overly welcoming and just dated. What must have been a grand building in its time is now aging badly. The carpets in reception are badly stained, the entry/exit to the pool is shabby and dirty and the pool had a used plaster and a cigarette butt floating in it. The mattress was lumpy and the pillows a joke. Jaded, neglected, pricey and very disappointing. Not the usual, reliable Accor standard at all.

Dear 65ClareM, Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your comment about hotel defects and the staff service issue. We will organize them according to the significance of the revamping. We strive to deliver here at Pullman Khon Kaen Raja Orchid at all times. We value your support and comments and hope to serve you again on your future trips to Khon Kaen. Thank you and best wishes, Bun Kengaksorn Director of Rooms

A well located hotel with very good service

トリップアドバイザーの評価 4.0/5

ranger0816 トリップアドバイザー認証口コミ

The location is good and the room is spacious with adequate facilities though it is old and need refurbishment. The staff are friendly and helpful, the front desk staff ( 2 ladies serving on 4/1 afternoon) patiently provided us detailed information and suggested some good spots for us to visit. Besides, the staff at the Chinese Restaurant - Loong Yuen also served us courteously, attentively and warm hospitality, thank you Doungtawan Jorand & Buason Chamnongsil. Their excellent service had highlighted our days in Khon Kaen. If I visit Khon Kaen next time, I will definitely stay at this hotel again.

Dear ranger0816, We appreciate your feedback on your stay at the Pullman Khon Kaen Raja Orchid. Receiving nice feedback is always a delight. I will relay your feedback to our staff. I am confident that this feedback will stimulate all of our employees as we try to continually enhance the quality of our services. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Thank you and kind regards, Bun Kengaksorn Director of Rooms

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。