ノボテルフィレンツェノルドアエロポルト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 993 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • ご家族向けのサービスとレジャーアクティビティ

  • 高速道路A1号線(E35)フィレンツェノルド出口に近接

  • 伝統的なトスカーナ料理が楽しめるレストラン

  • 屋外プール

当ホテルの客室

ホテル所在地

ノボテルフィレンツェノルドアエロポルト

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 フィレンツェセストフィオレンティーノ
イタリア

GPS:43.809814, 11.177756

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVOTEL CAFE'

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  993 件のレビュー

トリップアドバイザーの評価  3.5/5  2,164 件のレビュー

Noisy noisy

トリップアドバイザーの評価 2.0/5

lengcw トリップアドバイザー認証口コミ

We stayed here for a night. While we were greeted with pleasant staff and a beautiful lobby, we had to endure the worst night of our stay in Italy. As there was no air conditioning, we had to open the windows. However, as the hotel was near the airport, there was constant traffic movement, especially heavy vehicles, right outside. We did not manage even an hour's sleep!! Good service at the bar and the restaurant but the unbearable noise at night spoilt the stay.

Dear lengcw, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

a dirty and run down hotel, worse than a roadside motel

トリップアドバイザーの評価 1.0/5

Guillermo C Solo travel - トリップアドバイザー認証口コミ

The hotel is in these conditions, broken doors, dirty bathroom, dirty and moldy towels, carpets and mattress. There are no electrical connectors except for the TV, broken and old furniture in the rooms, it is clear that the hotel has not been maintained for years.

Dear Guillermo C, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Very poor breakfast buffet

トリップアドバイザーの評価 3.0/5

CDFBologna トリップアドバイザー認証口コミ

Hard to believe that this is a Novotel. The breakfast buffet is really basic and breakfast area not appealing at all. Rooms are large but overall value for price is not there and there must be better options around.

Dear CDFBologna, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Great reception staff BUT THE GRUMPY ONE

トリップアドバイザーの評価 4.0/5

Fearless42047209499 Solo travel - トリップアドバイザー認証口コミ

Nice room. Great staff. Except ONE grumpy lady at reception. She was impolite. Refused to do something basic give adequate information on public transportation from the area, which is basic as taxis in Florence are extorsionate. Uber was expelled!

Gracious and helpful staff – Clean and welcoming rooms

トリップアドバイザーの評価 5.0/5

Edmond D トリップアドバイザー認証口コミ

We booked this hotel at the last minute due to an unfortunate “incident” with another hotel close by regarding our carbon fiber road bicycles not being allowed in the rooms. We were treated with respect and kindness at Novotel upon arriving, even working with us to check-in early after the abrupt check-out at the other location. The front desk staff was helpful throughout our stay, even helping us find good local restaurants close by, and a brief encounter with the owner’s (didn’t know it at the time) was pleasant and playful one afternoon after returning after a brisk bicycle ride. I highly recommend Novotel and plan to return soon. Thank you for making the rest of our stay in Tuscany a pleasant and memorable one.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 460 件のレビュー 7.1/10 ロケーション
  • 771 件のレビュー 5.9/10 客室
  • 659 件のレビュー 8.4/10 サービス
  • 27 件のレビュー 3.8/10 インターネット
  • 382 件のレビュー 4.9/10 快適さ
  • 376 件のレビュー 6.2/10 清潔さ
  • 366 件のレビュー 6.7/10 朝食
  • 199 件のレビュー 5/10 雰囲気

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