メルキュールチェンマイ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 107 件のレビュー

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  • 近くにスーパーと銀行サービスがあり、敷地内に専用無料駐車場をご用意

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ホテル所在地

メルキュールチェンマイ

183 Changpuak Road, SRI POOM. MAUNG DISTRICT, タイ
50200 チェンマイ
タイ

GPS:18.802206, 98.985593

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  107 件のレビュー

トリップアドバイザーの評価  3.5/5  1,245 件のレビュー

Hopefully next time the full 5 stars

トリップアドバイザーの評価 4.0/5

Sammypla Solo travel - トリップアドバイザー認証口コミ

Mercure Chiangmai, where to start.... okay with the reception staff, the room maids, the engineers, the bellboys, the van drivers.... they are ALL so nice, friendly and giving you the warmth to feel at home at Mercure Chiangmai! Not the full 5 stars because this Mercure hotel is a bit different from other Mercure hotels I have visited in Thailand and other countries. It's not that luxurious, read, a bit outdated from what Mercure guests are used too in other Mercure properties. But, I did enjoy my stay here a lot. Although I had some problems with my air-conditioning the first night, the chief engineer solved the problem with a big smile. During late afternoon it was quite noisy on my floor due to be on the "groups" floor. And some things like the sunbeds at swimming pool area, and towel hangers at bathroom could be improved. So after my stay I contacted the hotel and after a prompt reply they promised me to take my remarks into account. So, let's see, visiting there again at the end of May.... Just to remember,very comfy beds, clean rooms, refreshing swimming pool, lovely staff, free transfer to nightmarket.....

Dear Sammypla, It was with our great pleasure to have you with us, we sincerely appreciate you taking the time to write a review of your experience of your stay at our hotel. It was an honor to hear that our property and services are to your satisfaction, we thank you very much for your kind words and compliments, as these will encourage and motivate our team to always strive for better services to our value guests. Sincerely, The Hotel Management

Wonderful Staff!

トリップアドバイザーの評価 4.0/5

Coco T トリップアドバイザー認証口コミ

We stayed at Mercure Chiang Mai during Christmas week. The hotel is a bit outdated, but it didn't bother us since the room is clean (except under the bed which was too dusty. We saw it on our last night, so we didn't ask for it to be cleaned anymore.) Breakfast was good and was inexpensive (B150/person). The hotel also provided free shuttle service to weekend market/night market. The staff were all very friendly, but one of them stood out - Ms Kanlaya Manokiang. She helped us book our tours, called the tour agency for us and answered all our questions and was just so accommodating. She always had a smile on her face and always greeted us every time she saw us pass by the reception area. Thank you, Ms Kanlaya, for being so kind to us! We loved our holiday in Chiang Mai and are truly glad we stayed at Mercure.

Dear Cocotravels17 We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Old World Comfort, Friendly Service

トリップアドバイザーの評価 4.0/5

Mantatattoo Friends getaway - トリップアドバイザー認証口コミ

The Mercure Chiang Mai stands as a testament to time, offering a budget-friendly stay amidst an aging yet sizable space. Its value for the price paid per night is commendable, though managing expectations is crucial. The rooms boast ample space and cozy bedding but suffer from an outdated design and moderate cleanliness issues—ants being a concern. However, the redeeming factor lies in the exceptional staff, whose warmth and service overshadow shortcomings. Ideal for groups seeking affordability and a well-located spot, this hotel makes a sensible choice despite its imperfections. perfections and did I forget to mention the breakfast selection is great and delicious.

Dear Mantatattoo, Thank you for taking the time to tell us about your experience at the Mercure Chiang Mai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Chiang Mai

トリップアドバイザーの評価 4.0/5

alan s Couples - トリップアドバイザー認証口コミ

The staff at the Mercure are its major asset. The Hotel itself is dated but adequate. Bit of a trip into the city centre. But plenty of cheap transport. I don't pay for the breakfast buffet, last time I tried it, it was terrible. I highly recommend the breakfast buffet in The Mercure Bangkok, fabulous. One odd problem in the Chiang Mai Mercure is the mosquitoes.

Dear Mr. Alan S, We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

5 stars is not nearly enough. This place really saved me. Missing you guys already.

トリップアドバイザーの評価 5.0/5

phillipn769 トリップアドバイザー認証口コミ

I received a type 2 diabetes diagnosis the day before flying out, so I was under a lot stress and I had no idea how I was going to manage my diet when travelling (especially given my love for Thai street food, which is full of added sugar from what I've googled). My doctor's only advice was to "Use your best judgement". There were a couple of things on the restaurant menu that looked safe to me, and there were a lot of things at breakfast, but the biggest thing for me was that the hotel is conveniently located next to a big Tops supermarket and a Salad Terrace restaurant. The place is certainly a little rundown, but all the staff there make up for it in genuine sincerity. They don't always succeed in helping though, but they always gave it a good crack (which goes a long way in my book). There were a few instances where I was probably being difficult with the front desk when I was having trouble with the tours I've booked throughout my stay, and I guess my frustrations had got the better of me at times. I deeply apologise again ladies. Location wise, it was maybe a touch far from all the action, but it allowed me to put in the extra hour or two of exercise the doctor prescribed. It is also right next to the Chiang Mai Boxing Stadium and Miracle Cabaret. I didn't have time to see the Cabaret, but the Mauy Thai is certainly worth a visit. Thankyou Mercure Chiang Mai. You can be sure I'll be back soon.

Dear Mr.Phillipn 769 Thank you for taking the time to share your experience with us. We are delighted to hear that our hotel staff was friendly and helpful during your stay. At Mercure Chiang Mai, we strive to provide exceptional service and make sure that all guests have an enjoyable stay. We look forward to having you stay with us again. Sincerely, The Management

との提携 TripAdvisor

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