イビスパリベルシーヴィラージュドゥーズィエム 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,929 件のレビュー

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説明

ホテルのその他の情報

  • Accor Arena に近接

  • 心地よいテラスでは、午後に静かな音楽が流れます。

  • ご要望に応じてコネクティングルームご利用可能

  • レストランとバー「District B」:親しみやすく自然な雰囲気で、活気に溢れています。

  • 新しくなったホテル

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ホテル所在地

イビスパリベルシーヴィラージュドゥーズィエム

19, place des Vins de France
75012 パリ
フランス

GPS:48.832316, 2.38663

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

District B

「District B」で、ゆっくり過ごしたり、遊んだり、お一人またはお連れの方と仕事をしたり、お酒を飲んだり、お食事をしたり、おしゃべりをお楽しみください。新鮮でヘルシーな美味しい食材を使ったお料理をお楽しみください。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,929 件のレビュー

トリップアドバイザーの評価  4.0/5  2,070 件のレビュー

2023エクセレンス認証

フレンドリーなスタッフ

お客さまの声 4.0/5

Ai2194 一人 - 確認済みレビュー すべて

質問をすれば的確な回答をしてくれた。

お客様各位、 お褒めの言葉をいただきありがとうございます。読んでいただいて本当に嬉しいです。あなたのメッセージをチーム全員と必ず共有します。 皆様のお越しを心よりお待ちしております。 敬具。 Alix Bonnard Deputy manager - Ibis Paris Bercy Village h1…

Ideal for Accor Arena

トリップアドバイザーの評価 4.0/5

emalice9 Couples - トリップアドバイザー認証口コミ

The hotel is simple and the rooms are small but it was perfect for attending an event in the Accor Arena. It was about a 10 minute walk from it and is also right beside a lovely area with restaurants, bars and a cinema. We didn't get breakfast in the hotel but it seemed quite reasonable.

Dear Emalice9, We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivia.

Very mess and awful experience for their booking system and customer service

トリップアドバイザーの評価 1.0/5

伟伟 商 Couples - トリップアドバイザー認証口コミ

It is a very mess and awful experience for their booking system and customer service. Problem of system: No direction to the payment page to enter the code, directly failed the booking or show a false booking then cancel after a few hours without notification. Problem of call service: 1. Not helpful, problem not solved. 2.Not efficient, more than 5 minutes wasted for a simple email address; a booking created without linked with my Accor account number, with wrong information (2 person instead of 1), without using the points as i asked...3.call after call after call, time is waste without any real solution. I was always with Hilton, just wanted to change to Accor because of their qty of hotel, But it turns out to be very disappointed..... Service of Hilton is 10000% times better than Accor..... 对于他们的预订系统和客户服务来说,这是一次非常复杂和可怕的经历。 系统问题:没有指示到付款页面输入代码,直接预订失败或显示虚假预订,然后在没有通知的情况下在几个小时后取消。 呼叫服务问题: 1. 没有用,未解决的问题 2. 效率不高,一个简单的电子邮件地址浪费了 5 分钟以上,创建的预订没有链接到我的雅高帐号,信息不正确(2 人而不是 1 人),没有按照我的要求使用要点...3.一个又一个的电话,没有真正的解决方案就只是在浪费时间。 我以前一直是希尔顿的会员,只是想换到雅高,因为他们的酒店数量很多,但结果非常令人失望。 希尔顿的服务比雅高的好10,000%。

Hello, Thank you for taking the time to write to us. We are sorry that your experience with our booking system was below your expectations. Please note that we are very concerned to offer quality services to our customers, to improve them your feedback is very valuable to us. Please accept our apologies. Respectfully, Olivia.

Disappointing stay

トリップアドバイザーの評価 2.0/5

MelindaB_10 Couples - トリップアドバイザー認証口コミ

Thankfully I only spent one night here. It was overpriced to say the least. The rooms were tiny and no safe. Toiletries were minimal, not even a box of tissues. They offer shampoo but no hair conditioner. The breakfast was disappointing. The area of Bercy Viklage is great with lots of restaurants and very close to the metro. Staff were very helpful.

Mrs, Thank you for taking the time to tell us about your experience at the ibis Paris Bercy Village 12ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you shared your concerns and also your compliments, we will not fail to share your appreciation with all our team. Best regards, Olivia.

A bit expensive for what you get

トリップアドバイザーの評価 4.0/5

SaraY851 Couples - トリップアドバイザー認証口コミ

This hotel is well located, and close to metro transportation to anywhere in the city. The hotel is fairly new and modernly decorated. Friendly and helpful staff, and generally clean. Room was tiny, no closet space, and no suitcase bench. Somewhat crowded. No ammenities, or minibar fridge, or safe. Guest get one towel each. We also took the breakfast deal, but the breakfast was a bit disappointing. Same menu every day. The coffee from the machine was terribe, could'nt drink it. Teh rest was ok but a dull variety

Mrs, Thank you for taking the time to share your comments. We will not fail to share your appreciation with all our team, even if you did not fully enjoy your stay, please allow me to express my sincerest apologies about that. Know that we are always open to any comments or remarks you may have. In addition, I hope that we will have the opportunity to give you an experience that reflects the values of our institution during your next visit. Sincerely, Olivia.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,508 件のレビュー 9.5/10 ロケーション
  • 1,745 件のレビュー 6/10 客室
  • 1,437 件のレビュー 9/10 サービス
  • 24 件のレビュー 8.9/10 インターネット
  • 761 件のレビュー 8.5/10 朝食
  • 660 件のレビュー 7.4/10 清潔さ
  • 266 件のレビュー 7.1/10 料理
  • 253 件のレビュー 8.7/10 雰囲気

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