グランド メルキュール オークランド 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,888 件のレビュー

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8 Customs Street, ニュージーランド, 1010 オークランド, ニュージーランド

説明

ホテルのその他の情報

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

当ホテルの客室

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ホテル所在地

グランド メルキュール オークランド

8 Customs Street, ニュージーランド
1010 オークランド
ニュージーランド

GPS:-36.844596, 174.767113

電話番号
ファックス +64 9 307 3739

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,888 件のレビュー

トリップアドバイザーの評価  4.5/5  859 件のレビュー

2024エクセレンス認証

Girls night out to Gladys Knight Concert!

トリップアドバイザーの評価 5.0/5

Glennis D トリップアドバイザー認証口コミ

From the moment we checked in we received warm, friendly, excellent service. The rooms were spacious, beds were bliss, bathroom spacious with a great shower. Excellent location for walking to eateries and retail shops. Beautiful restaurant and bar great staff. My friends loved the choc hour and the Buffet breakfast was excellent a great variety of food. A suggestion, please offer dairy free butter (Oliviano) and dairy free milk other than soy and a dairy free yoghurt for those of us who are dairy free. Will definitely be our go to hotel in Auckland CBD. We had a Harbour view twin room and a city view twin room. Only a 5 min Uber ride to Civic Theatre. 5 ⭐️⭐️⭐️⭐️⭐️

Great location, nice staff & cute rooms

トリップアドバイザーの評価 4.0/5

Anonymous855 トリップアドバイザー認証口コミ

We stayed here the final night of our NZ journey because we were taking the train/bus back to the airport. It was a fantastic choice for comfort, value and convenience. I was concerned there would be noise but the trains go underground before coming into the station so, no noise. There was also the possibility of street & people noise...nothing. We walked next door to "Daily Bread" for breakfast. I would recommend staying here for the good value as well. Wish they had some food services to give them an extra star.

Great location

トリップアドバイザーの評価 4.0/5

Lrogersowen トリップアドバイザー認証口コミ

The location was great with access to eateries and the wharf. The room was compact but clean and had everything you needed. Just a couple of small niggles: my milk and tea were not replenished on day 2, the ironing board wire was broken and when I placed the hot iron on it I had to dodge to stop it hitting my foot. I did report this but had to re report as didn't want anyone getting hurt. The reception staff were amazing and the wonderful Elyse saved me a small plate of goodies from chocolate hour. considering this is a dessert based hotel I thought there may have been a small chocolate treat or something as a point of difference, maybe a suggestion Overall, a nice stay

Great view, awful bed

トリップアドバイザーの評価 3.0/5

TawnaNZ Couples - トリップアドバイザー認証口コミ

My husband booked a night here as a staycation for my birthday. The staff at the front desk and housekeeping were lovely and our room was exactly what we wanted - it had a king bed and an ocean view. It was tidy and clean, and the shower was amazing, but the bed was incredibly uncomfortable for us both, so our sleep was fitful, to say the least. We really enjoyed the Chocolate Hour from 3-4pm after we checked in. So many tasty choices! The continental breakfast served in the hotel restaurant, Boda, had plentiful options to choose from. We both had the scrambled eggs, bacon, sausages and hash browns, but we were very disappointed to find it was all cold! We found this very odd, especially since it was all kept on plate warmers. When we checked out later in the morning, I completely forgot to mention this. Due to the reasons above, we likely would not stay here again for any future staycations nor recommend it to others.

Kia ora TawnaNz Thank you for your review. Disappointing to hear you did not enjoy your stay due to the beds. Our beds did get replaced when we became Movenpick and we always receive numerous praises on how comfy they are. We do have options to add and remove toppers and also choosing different pillows. I have also spoken to the F&B team about the cold buffet items, I can assure you this is a one off and we do pride ourselves on our breakfast selection and service. We do hope you reconsider staying with us again. Ngā mihi Sean Slattery

Lovely hotel- will be staying again!

トリップアドバイザーの評価 5.0/5

BecauseAfterAll トリップアドバイザー認証口コミ

I stood at this hotel for one night and wished that I could have stayed longer! The location is excellent. It sits right at the end of Queen Street and is almost directly on the harbor. The walk to the ferry for Waiheke Island was conveniently maybe a 2-3 minute walk away and the Commercial Bay mall was about a 1 minute walk away, which had a nice large food court amongst the shops. I had a room that overlooked Customs Steet and really enjoyed my view. I especially liked the window nook, as it was big enough for me to sit on and lay my legs out while working on the computer and having a great view out the window. I was located in a room that was literally directly in front of the elevator. I was initially concerned that I'd be able to hear people going on/off the elevator, but thankfully, I did not hear anyone and the location of the room was not a problem whatsoever. The room itself was very clean, very modern and overall, just really great. The hotel was busy, but the staff were helpful and stored my luggage both before check in and after check out. There's a taxi stand literally right as soon as you walk out of the front doors, so that was convenient as well. Overall, I had a really lovely time here and will definitely be staying here the next time I'm in Auckland!

Kia ora BecauseAfterAll, Thank you for your wonderful review and we look forward to you staying with us again. Ngā mihi Sean Slattery

との提携 TripAdvisor

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