ノボテルサンシャインコーストリゾート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 4,178 件のレビュー

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Ocean Drive, サンシャインコースト, オーストラリア, 4564 TWIN WATERS, オーストラリア

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  • 敷地内にカフェ、バー、ビュッフェレストラン

  • プライベート海水ラグーン

  • サーフビーチ(警備あり)が徒歩圏内

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ホテル所在地

ノボテルサンシャインコーストリゾート

Ocean Drive, サンシャインコースト, オーストラリア
4564 TWIN WATERS
オーストラリア

GPS:-26.631233, 153.097443

電話番号
ファックス +61 7 5448 8001

アクセスと交通機関

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チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  4,178 件のレビュー

トリップアドバイザーの評価  3.5/5  330 件のレビュー

Big disappointment!!

トリップアドバイザーの評価 2.0/5

Jennifer I トリップアドバイザー認証口コミ

I am writing this just to give a heads up to others. It seems most other reviews are the same as what I had experienced. We chose to come here from having time in Noosa which turned out to be a mistake! The place looks welcoming and grand, but appearances can be deceptive. The room was tired, sliding exterior bedroom door didn't close properly and we had a stormy night where wind and rain were a problem. TV remote was dodgy and turned on both tv's simultaneously. Uncomfortable old sofas in room. Light not working in main room. Room service expensive and not adequate sized meal. Food was luke-warm to cold for breakfast buffet, quite concerning health wise! No advertising of omelettes being available until we saw someone with one and asked, they were making them fresh. Would have been nice to know this! Dinner menu was inadequate apart from one meal special of buffalo wings and truffle fries (fantastic). Mini golf- a few holes in a bit of lawn!! Really? Staff looked sad and disinterested, a few exceptions who were friendly and helpful. Pool simply doesn't work, overrun by kids not controlled by parents and spa is a nightmare. The only positives were 2 free drinks each night on our package, Lake walk is lovely. The aim is to have an all inclusive space for a holiday but it had no heart or love within. Would not return.

Better elsewhere

トリップアドバイザーの評価 2.0/5

Escape45962893718 トリップアドバイザー認証口コミ

You will find better elsewhere. The rooms are very old & out dated. Room 137 was a disgrace. The bed sunk in the middle making for a very uncomfortable experience. The vanity had a very large crack along the basin. I was meeting up with my daughter & 2 grandsons. We ordered dinner & explained twice that the first part of our order was to be an entree. No it all came out together! That is not acceptable even in the cheapest restaurants. The highlight was the breakfast. WOW it was amazing.

Very average for what you pay

トリップアドバイザーの評価 3.0/5

jodiehungerford Couples - トリップアドバイザー認証口コミ

My husband and I booked a staycation here for a night for our 19th wedding anniversary. We live on the Sunshine Coast and just wanted a nice night away. The reception is amazing but that’s where it ends. The rooms are very dated and the bed was very hard. No robes, no slippers. We normally stay at Altitude at Montville where you get all this plus a spa on the balcony for much cheaper. The buffet breakfast was good although the hot food was cold. The best part of our night was the local Thai restaurant Baan Mai, amazing! Would be revisit, no.

Novotel

トリップアドバイザーの評価 5.0/5

Daniel N トリップアドバイザー認証口コミ

We have loved our stay at the Novotel Sunshine Coast, a big resort with so much to do! The inclusivities are great, a lot of activities and amenities to spend your time enjoying. The resort is definitely scenic and stunning! Our high tea experience was incredible, great food and amazing service from Kimberly.

Very disappointed

トリップアドバイザーの評価 1.0/5

angiesJ9776CL ビジネス - トリップアドバイザー認証口コミ

I wasn't going to write a review but since we have tried to ring and absolutely no answer to discuss this I've decided to write one. The reception experience fell short of expectations, lacking courtesy and attention to detail. Despite notifying them of our late arrival, we were informed that our room wouldn't be ready until 2 pm, even though we had prepaid for that night. Additionally, there was no apology for the inconvenience caused, nor acknowledgment of the mistake in assigning us a room intended for another guest with the same last name. It wasn't until we scrutinized the details that we realized the error in our reservation. Additionally, weekends at the establishment seemed overrun with children, lacking supervision as evident by their behavior around the pool area. The limited dinner menu and remote location from nearby amenities added to the inconvenience, requiring transportation for dining options. The food is limited but all meals were lovely. Cocktails by all staff are consistent and very well made. The lake walk was our highlight and the pool was clean. Furthermore, the restricted room servicing hours between 1 pm and 4 o'clock posed challenges, especially for guests who had utilized towels and desired a shower after swimming or other activities. While the resort may cater well to families seeking a kid-friendly environment, it falls short for those seeking a tranquil, adult-oriented getaway. Considering these aspects, returning to this establishment is unlikely, unless catering to families or group gatherings.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 954 件のレビュー 8.3/10 ロケーション
  • 2,565 件のレビュー 5.8/10 客室
  • 2,216 件のレビュー 7.2/10 サービス
  • 32 件のレビュー 4.7/10 インターネット
  • 1,404 件のレビュー 4.9/10 料理
  • 791 件のレビュー 4.4/10 清潔さ
  • 765 件のレビュー 5.1/10 快適さ
  • 634 件のレビュー 8.2/10 朝食

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。