ノボテルメルボルンオンコリンズ 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 5,260 件のレビュー

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説明

ホテルのその他の情報

  • メルボルンの中心に位置し、仕事にもレジャーにも最適です。

  • ファッショナブルなセントコリンズレーンショッピングモールの上に位置するホテルは、バークストリートモールまで徒歩1分

  • ALLSAFE認証取得済みのホテル

  • 温水プールとスパがある新しく改装されたフィットネスセンター

  • 無料のWi-Fi、広々としたワークスペース、iPad®ドック、液晶TV

当ホテルの客室

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ホテル所在地

ノボテルメルボルンオンコリンズ

270 Collins Street, オーストラリア
3000 メルボルン
オーストラリア

GPS:-37.815963, 144.964961

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LANE RESTAURANT

Lane Restaurant is located on Level 3 and overlooks iconic Collins Street. This modern style restaurant features an extensive breakfast buffet and, a la carte dinner menu, designed to reflect Melbourne's vibrant food culture.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  5,260 件のレビュー

トリップアドバイザーの評価  4.0/5  5,239 件のレビュー

オペレーション(フロント、レストラン含む)スムーズなサービスでした。

お客さまの声 4.5/5

Katsumi ビジネス - 確認済みレビュー すべて

過去、メルボルンでAcoorホテルを利用しましたが、一番快適に過ごせたと思います。次回も利用したいです。

Katsumi様、 この度はNovotel Melbourne on Collinsをご利用いただきまして、ありがとうございました。 オペレーションに関するお褒めの言葉、大変嬉しく思います。私たちのホテルがメルボルンでのお客様のご滞在にとって最も快適であったというご評価は、スタッフ一同の大きな励みとなります。 清掃に関するご指摘については、お客様にご満足いただけるレベルを提供できず申し訳ございませんでした。私たちは常に清潔で快適な環境を提供することを心がけておりますが、この度はお客様の期待に添えなかったことを反省しております。 またのお越しをお待ちしております。 Andrew Maynard, General Manager

Meh and avoid the breakfast!

トリップアドバイザーの評価 3.0/5

AndrewB3362 ビジネス - トリップアドバイザー認証口コミ

Room was fine, just quite dated broken tiles in the bathroom, noisey AC etc. basic 3* in quality. Breakfast at the hotel is to be avoided at all costs it was an insipid buffet. Location is good, won’t stay again as plenty of nicer options for the same price.

Andrew

トリップアドバイザーの評価 5.0/5

andrewT266TA Couples - トリップアドバイザー認証口コミ

Absolutely an A-1 hotel in every way, cannot fault it. We only had a breakfast as far as food goes but we were given what we ordered exactly right. A pleasing feature is the area near the checkout where you can sit and relax while having a drink

Dear Andrew, Thank you very much for this kind review. We're thrilled to hear you found our hotel to be top-notch in every aspect and that your breakfast experience met your expectations. It's wonderful to know that the seating area near the checkout provided a relaxing spot for you to unwind. Our team strives to deliver the best experience and it's rewarding to see such positive feedback. We look forward to seeing you again soon. Best regards, Andrew Maynard, General Manager

All good except the pool

トリップアドバイザーの評価 4.0/5

Robyn F トリップアドバイザー認証口コミ

We’ve stayed here before and for price/value is good. Natalia who served us for dinner in the restaurant was brilliant with the kids. One issue was the cleanliness of the pool. After a day in the city the kids were eager to swim and at 2:30 pm the pool was murky and they came out after their short swim itching. Obviously it gets lots of use in January but…

Dear Guest, Please accept our thanks for your review. We're delighted to hear that you found our hotel to offer good value and that our special offers contributed to a pleasant stay. It's wonderful to know that Natalia made a positive impression with her excellent service at dinner, especially with the children. Regarding your concerns about the pool, while we ensure daily maintenance for optimal cleanliness, we regret that it did not meet your expectations on this occasion. Rest assured, we are dedicated to providing a clean and enjoyable pool environment for all our guests. We would love to have you return for another pleasant stay. Best regards, Andrew Maynard, General Manager

Convenient location

トリップアドバイザーの評価 4.0/5

X9477ZRkarenm Friends getaway - トリップアドバイザー認証口コミ

Last year we decided to look for a short trip in Melbourne and hope to squeeze in some AO tennis. Novotel on COLLINS has amazing on the customer service and the team go the extra mile. Parking facilities, indoor pool and a gym is amazing for a earlier or late afternoon session. Happy staff faces are always a good thing to see and everyday. On check in we found a small problem and the girls quickly found the solution to fix. Good work indeed. Upon this we find a bathroom PowerPoint was not working. During the day the maintenance team fixed it and wowing us further. The 2 nights stay for us was great and our package included with breakfast daily. A great selection of breakfast meals and juices, coffees and much more is delicious. Very good. Also our package included 2 complimentary drinks from the bar. We felt relaxed and pleasant to drink and eat with the bar staff of an evening. Would recommend highly.

Dear Karen, Thank you for this kind review about your recent visit. We are delighted to hear that our Location contributed to the convenience of your stay and that our team's commitment to service excellence made a positive impact. We also note that you encountered a minor issue with the bathroom powerpoint, but are pleased that our maintenance team was able to resolve it promptly, ensuring that your experience remained seamless. The inclusion of our diverse breakfast offerings in your stay, as well as the complimentary drinks at the bar, seem to have added a touch of delight to your evenings, and we're glad these aspects of your package were to your satisfaction. We look forward to welcoming you again. Best regards, Andrew Maynard, General Manager

との提携 TripAdvisor

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