メルキュールホテルシュトゥットガルトエアポートメッセ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 757 件のレビュー

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メルキュールホテルシュトゥットガルトエアポートメッセ - Image 3
メルキュールホテルシュトゥットガルトエアポートメッセ - Image 4

説明

ホテルのその他の情報

  • 地下鉄の駅に隣接する4つ星ホテルです。

  • シュトゥットガルトにある、空港と見本市会場に隣接するホテル

  • 定員140名の4つのファンクションルーム

  • 客室の設備が充実しており、モバイル作業用のWi-Fiを完備しています。

  • シュトゥットガルトのお子様歓迎のファミリー向けホテル

当ホテルの客室

ホテル所在地

メルキュールホテルシュトゥットガルトエアポートメッセ

Eichwiesenring 1/1
70567 シュトゥットガルト
ドイツ

GPS:48.712514, 9.166213

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

LE FAISAN / STÜBLE

Le Faisanでは、ヴィーガンやベジタリアン向けの料理も含め、地方料理や世界各国の料理をお楽しみいただけます。テラスでのランチや、一日の終わりにはディナーをお楽みいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  757 件のレビュー

トリップアドバイザーの評価  4.0/5  571 件のレビュー

The hotel is good, except we didn't feel welcome.

トリップアドバイザーの評価 3.0/5

yoshikittymagu トリップアドバイザー認証口コミ

We booked 2 nights 24.12-26.12. We arrived at the hotel at around 9-10pm. The lady at the reception didn't say a single word. No greetings at all. The check in was quick because she didn't say anything except telling me to fill in and sign the chek in form. She didn't tell us where and what time the breakfast is. I have never experience any check- in like this before. Maybe she didn't want to work on the 24th, this is the only reason I tell myself. We didn't feel welcome at all. Apart from this, the hotel itself is quite ok. The bed is comfortable and the room size is ok. The breakfast choice is quite good.

Dear yoshikittymagu, I am very pleased that you took the time to review your visit with us. Thank you for your positive remarks on the room and the breakfast, and also for your critique regarding the behaviour of the employee at check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Zeljka Vuckovic, General Manager

Bad

トリップアドバイザーの評価 2.0/5

trevorwilliams21 Solo travel - トリップアドバイザー認証口コミ

Well I went back to this hotel after a visit last year I also wrote a bad review the manager had the manners to reply to my review and said things would improve I am sorry to say they haven’t the breakfast was cold the shower try had mold round the edge, the price of beer was just a rip off 9 euros for a supposedly pint which was half froth 7 euros for a glass of lemonade I am sorry to say I hope never to visit it again but I will have to as unfortunately I have no so we’re we say for 4star hotel it is bad the only good thing was the rooms were clean. I must praise the young barman worked his socks off working on his own

Dear trevorwilliams, Thank you for your visit. We sincerely regret that your experience with us did not meet your expectations again. I sincerely apologize for any problems that unfortunately caused inconveniences for you. Best regards, Zeljka Vuckovic, General Manager

Hotel

トリップアドバイザーの評価 2.0/5

trevorwilliams21 Solo travel - トリップアドバイザー認証口コミ

The staff were terrible only serving beer in half pint glasses because the beer was dearer in half pint glasses when asked why there were no pint glasses they said non had been washed when there were plenty under the bar and we had to walk across the bar to pay for your drinks the rooms were very nice and clean the breakfast was nice but the manager in charge of the breakfast restaurant was very rude to his staff I hope the travel firm don’t use this hotel again and they charge you an extra 2/42 euros for French tax

Dear trevorwilliams21, Thank you very much for your visit and for taking the time to tell us about your experience with us. We regret that your experience with our service in the bar did not meet your expectations. I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, Gürkan Gür, General Manager

hotel in a good location

トリップアドバイザーの評価 4.0/5

781willi ビジネス - トリップアドバイザー認証口コミ

A nice hotel near to the motorway. Nice rooms with a big bath room. hotel rooms are very clean.the breakfast is good. I am missing the eggs sunny side up which you can't get. All the rest is available.

Very nice hotel

トリップアドバイザーの評価 5.0/5

781willi ビジネス - トリップアドバイザー認証口コミ

Very nice hotel. Staff at check in was very nice and helpfull for to find a very good ristorant as the ristorant in the hotel was still close. If I know this before booking I will look for a other hotel as I don't like to go out in the evening. Prefer to eat in the hotel. All the rest was good. Hotel is very close to the motorway which is very good.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 432 件のレビュー 8.1/10 ロケーション
  • 794 件のレビュー 7.2/10 客室
  • 536 件のレビュー 7.2/10 サービス
  • 12 件のレビュー 8.7/10 インターネット
  • 405 件のレビュー 8.3/10 朝食
  • 345 件のレビュー 7.2/10 清潔さ
  • 217 件のレビュー 4.1/10 料理
  • 70 件のレビュー 4.8/10 設備

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