イビス ブリュッセル シティ サントル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 2,095 件のレビュー

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rue Joseph Plateau N°2, 1000 ブリュッセル, ベルギー

説明

ホテルのその他の情報

  • ブリュッセル中心部に位置し、グランプラスまで徒歩7分

  • グリーンキー認証ホテル

  • 無料Wi-Fi全館完備

  • ホテルの近隣に公共駐車場

  • 24時間対応のフロントデスク

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ホテル所在地

イビス ブリュッセル シティ サントル

rue Joseph Plateau N°2
1000 ブリュッセル
ベルギー

GPS:50.850204, 4.349662

電話番号
ファックス +32 2 514 22 14

アクセスと交通機関

ホテルサービス

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敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

BAR

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.1/5  2,095 件のレビュー

トリップアドバイザーの評価  3.5/5  3,562 件のレビュー

Basic hotel with breakfast option

トリップアドバイザーの評価 3.0/5

multiwayconsultant トリップアドバイザー認証口コミ

No frills Ibis Hotel, Clean and and Spartan! Coffee and Mini fridge, slippers, not available! The use of one time paper cups in the bathroom is distasteful, as I use it to hold our toothbrush and toothpaste. The AC was central controlled and was not functioning even though I had requested AC in my room. This was our first Ibis experience, the rates are comparable with other hotels, due to allergies. hardwood floors were the reasons for our selection. The breakfast buffet is standard fare.

Usual Ibis Quality

トリップアドバイザーの評価 3.0/5

GillinghamJim トリップアドバイザー認証口コミ

Visited Brussels for a couple of days to see Belgian friends and take in some football. Decent city centre location just a couple of hundred yards from the metro. Usual ibis decore and layout. Comfortable beds for a decent sleep. Fair breakfast on offer with both hot and cold options. Worth a stay if looking for a budget price hotel.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our central location provided a convenient base for your visit to Brussels and that you enjoyed the comfort of our beds, an essential for a restful night's sleep. While our hotel decor is consistent with the Ibis brand, ensuring familiarity and comfort for our guests, we appreciate that you highlighted it and we hope it met your expectations for a pleasant stay. Our breakfast selection is designed to cater to various tastes and preferences, and we are glad you found the options to your liking. Providing value for our guests is one of our top priorities, and we are pleased to know that you recognized the budget-friendly nature of our hotel. We hope to welcome you back. All the best. Marc UYTTERHOEVEN, General Manager

Excellent service at ibis Brussels city center

トリップアドバイザーの評価 5.0/5

Nasser F トリップアドバイザー認証口コミ

Had an excellent welcome and support from the front desk staff. Zen was especially kind and helped me find good places to eat. Excellent service. The atmosphere in the hotel is very cool and friendly. Very easy to access everything around the city. Would highly recommend for short stays in Brussels

Dear Asser, Thank you very much for this kind review. We are thrilled to hear about the excellent welcome and support you received from our front desk team. It's our pleasure to provide helpful and friendly service to ensure your stay is enjoyable. The vibrant atmosphere of our hotel is something we take great pride in, along with our central location that allows guests such as yourself easy access to the best that Brussels has to offer. Your recommendation is highly valued, and we're delighted to know that we've met your expectations for a short stay in the city. We would be delighted to welcome you back on another occasion. All the best, Marc UYTTERHOEVEN, General Manager

Great location, but less than great rooms

トリップアドバイザーの評価 2.0/5

esteveyb トリップアドバイザー認証口コミ

The ibis Brussels City Centre hotel is perfectly located for exploring the heart of Brussels; however, this is closer to an ibis Budget than nearly every other ibis hotel I’ve ever stayed in. The rooms are tired and cramped, with pillows that are in dire need of replacing – we had three for two people, all flat, limp and lifeless with no support whatsoever. The air conditioning also doesn’t allow you to choose the temperature you want – it was 22 degrees when we entered, and it wouldn’t go below 19 (despite the optimal temperature for sleep being 18). In the end we opened the window to cool the room down (the ‘suicide prevention’ chains were also broken, meaning we could open the very large window fully). The bathroom was the worst, however. Although not an old hotel, this was clearly designed for children – I challenge any adult human over 5”10 to be able to sit on the toilet without banging their knees against the wall in front of them. The shower was one of the tiniest I’ve ever seen – a triangle sized bay raised off the ground, with an already small door cut into two saloon-style doors. You couldn’t even open them whilst having the bathroom door closed, as one half would swing into the bathroom door. This could have been fixed with better design - a square shower where the toilet is against the window wall, with the toilet against the wall where the shower is. However, on arrival, we had a flickering striplight bulb that made it near impossible to use without either getting a severe headache or being in the dark. As we’d checked in during late afternoon, maintenance had all gone (apparently they go home at 3pm) and none of the staff members could replace it, or get someone to do it for us. This is a big failing of hotel cleaning staff – checking lights are working should be routine. We were told we couldn’t switch rooms as nothing else was available in the class we’d paid for and to check back later that evening. We did, but still nothing was available, so we were given late checkout to 2pm (after our second night) and promised maintenance would visit tomorrow afternoon to ensure the second night would be better. Brussels seems full of gorgeous hotels, but we chose this ibis as Accors ALL customers thinking it would be like the ones in Paris – it’s not. I wouldn’t revisit.

Dear Guest, Thank you for taking the time to share a review. We're delighted to hear that our prime location served you well for exploring the vibrant heart of Brussels. It's great to know that being in close proximity to the Grand Place and other attractions added value to your stay. We're sorry to hear that some aspects of your experience did not meet your expectations. Regarding the room temperature, we aim to provide a comfortable environment and although guests can adjust the temperature within a certain range, we regret any inconvenience you may have faced. We appreciate your feedback on the bathroom design and take note of your observations. Please rest assured that our housekeeping team is trained to ensure all aspects of the room are in working order, including the lights, and we regret that this was not reflected during your stay. We're glad that our team could offer a late checkout as a courtesy and we hope that this gesture was beneficial to you. We hope that you will choose to revisit us. Best regards, Marc UYTTERHOEVEN, General Manager

Pleasant hotel in the centre of Brussels

トリップアドバイザーの評価 5.0/5

evilpoodle トリップアドバイザー認証口コミ

This is a nice Ibis in the heart of the city, on the edge of the tourist quarter. I found I much preferred it to the Ibis off Grand Place, where I stayed for a few days earlier in my trip. The room was large-sized by Ibis standards. In addition to a desk with a kettle, there was also a good-sized side table. My room looked out at the church next door and the quiet street beside it. The Sainte Catherine metro station is about 200 metres away, which is convenient. Bathroom was perhaps a little tight but had a decent amount of shelf space. They even had slippers - which I don't think I've ever seen in an Ibis before.

Dear Guest, Thank you for your kind review. We're delighted to hear that you enjoyed the central location of our hotel and found the proximity to Sainte Catherine metro station convenient. It's wonderful to know that the room provided a comfortable space for your stay, and that the inclusion of slippers added a touch of unexpected comfort. We appreciate your feedback on the bathroom size and shelf space, and while our bathrooms are designed to be compact, we aim to maximize the convenience for our guests. Rest assured, we are committed to providing a pleasant stay for all our visitors. It would be a pleasure to welcome you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

との提携 TripAdvisor

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