イビスフランクフルトセントラム 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,362 件のレビュー

イビスフランクフルトセントラム - Image 1
イビスフランクフルトセントラム - Image 2
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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • ALLSAFE認証取得済みの衛生・安全コンセプト。安全で快適な旅をお楽しみください。

  • メイン川のほとりの中央、有名なMuseumuferの向かい側にあります。

  • 全 233 室、6 種類のお部屋をご用意しています。特別な眺めが望めるジュニアスイート。ビジネスやファミリーでのご滞在に最適です。

  • 特別なイビスホテルが皆様のご利用をお待ちしています。

  • スタイリッシュな3室のミーティングルームでは60名様に対応できます。

当ホテルの客室

ホテル所在地

イビスフランクフルトセントラム

Speicherstrasse 4, Hessen
60327 フランクフルト
ドイツ

GPS:50.102118, 8.664662

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

i-Bar

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,362 件のレビュー

トリップアドバイザーの評価  4.0/5  2,237 件のレビュー

Tiny rooms, noisy

トリップアドバイザーの評価 2.0/5

AngmohofArabia ビジネス - トリップアドバイザー認証口コミ

I asked upon check in to be assigned a room facing the back of the hotel, since I am a light sleeper. Unfortunately I was given a room facing the very busy city highway! Rooms and bathroom are tiny, not the standard of an Ibis Budget. Besides being given a welcome drink, poor recognition of Accor gold status

Good sight seeing hotel

トリップアドバイザーの評価 3.0/5

MohamedEhabyehia トリップアドバイザー認証口コミ

Very good sight seeing rooms. Small rooms but good beds. Reception staff speak several languages. However, warming is lowered at daytime and staff get stressed easily because of complete reservation.

Dear Mohamed Ehab Yehia, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with our service did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum

my stay at IBIS, Frankfurt

トリップアドバイザーの評価 3.0/5

Travel63040789768 トリップアドバイザー認証口コミ

I enjoyed my stay at IBIS Frankfurt, Centrum from 22nd Sept to 24th Sept 2023. The staff was very courteous. The breakfast spread could be of more food varieties. Mr. Barakzay, at the front desk was very welcoming and helpful. Also Mr. Daniel Muse at the bar was very efficient and hospitable. I wish them good luck for their career.

Dear Travel63040789768, Thank you very much vor the great remarks on the staff. But based on the average rating, it seems that you were not satisfied with our hotel and services, and I am sorry about that. I sincerely apologize for our deficiencies and inconveniences caused. I would like to ask you to kindly be more specific about the particular problems by writing us a quick note. This would give us a chance to take the necessary steps in order to make your next visit a positive experience. Thank you in advance for your efforts - our team has high hopes to get another opportunity to welcome you as our guest. Best regards, Catherine Sebai, General Manager

Tired and dated hotel, getting a bit tatty and dirty roun the edges

トリップアドバイザーの評価 3.0/5

mark159 Friends getaway - トリップアドバイザー認証口コミ

Dated and worn out Ibis hotel. It used to be pretty good but it's getting a bit tatty and worn out. This bappens to all hotels but there was mould in many places in the bathroom, the shower hose was broken near the shower head and part of the ceiling had been damaged by a water leak and not repaired. The room was fairly but certainly not very clean. The wifi was good enough to do a video chat (zoom). There is no kettle but there was a free glass bottle of water. The room was cramped also. I wouldn't stay there again unless it was all that was available or it was significantly cheaper than anywhere else available. The location is good however; less than a 5 minute walk from the train station amd right next to the river.

Dear mark159, Thank you for your feedback & for your critique and suggestions on improvement. We sincerely regret that your experience with the room and the house-keeping did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Catherine Sebai, General Manager

Perfectly happy with this choice

トリップアドバイザーの評価 4.0/5

tpbel トリップアドバイザー認証口コミ

The reviews here are mixed but the price was excellent so we booked anyway and were very contented with our choice. The location worked well for us - close to the station, the museums and the river. A nice walk a little further into town and to the old town with the summer fair where the boats leave for the river tours. There is a convenience shop next door and very good restaurants close by. The rooms were basic but comfortable, with drinking water replenished daily. Although the bathroom was small, the shower was very powerful. We enjoyed returning every evening for a drink in the bar - the staff were really lovely. We did not have breakfast included so cannot comment. All-in-all a very good price for what we got - a firm thumbs up for the IBIS Centrum.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,480 件のレビュー 4.7/10 客室
  • 1,116 件のレビュー 8.2/10 サービス
  • 16 件のレビュー 9.3/10 インターネット
  • 961 件のレビュー 2.4/10 快適さ
  • 709 件のレビュー 8.2/10 朝食
  • 456 件のレビュー 7.1/10 清潔さ

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