イビスベルサイユシャトー 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,257 件のレビュー

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イビスベルサイユシャトー - Image 1
イビスベルサイユシャトー - Image 2
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イビスベルサイユシャトー - Image 4
4 Avenue du Général de Gaulle, 78000 ベルサイユ, フランス

説明

ホテルのその他の情報

  • 当ホテルはヴェルサイユ宮殿とカンファレンスセンターから徒歩5分です。

  • 歴史あるヴェルサイユ地区の中心部に立地。

  • ウェブコーナー、無料Wi-Fi全館完備。

  • 屋根付き専用駐車場(有料、空き状況によります)。

当ホテルの客室

ホテル所在地

イビスベルサイユシャトー

4 Avenue du Général de Gaulle
78000 ベルサイユ
フランス

GPS:48.801529, 2.129024

電話番号
ファックス +33 1 39 50 06 31

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

BAR

世界各国のお飲み物やビールを豊富に取り揃えております。24 時間提供している軽食は、店内だけでなく、お部屋に持ち帰ってお召し上がりいただくこともできます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,257 件のレビュー

トリップアドバイザーの評価  3.5/5  1,185 件のレビュー

Probably the most depressing stay ever

トリップアドバイザーの評価 1.0/5

thejarvisjotter Couples - トリップアドバイザー認証口コミ

I've stayed in many many hotels, 5 star and 2 star and this one tops the list of one of the most awful stays I've ever had. You'd think in a hotel that is 200m from an international tourist location such as the Versailles Chateau that reception would speak English...nope. So anyway checked in, went to room. Omg this is where the issues really started. I didn't book an Ibis Budget, I booked the Ibis Versaille Chateau. This indicates to me that I could expect a reasonable standard of hotel, like a reasonable size room with fairly modern decor, nope. This hotel has wood chip wallpaper painted beige and brown. The room was tiny, it bashed off the bed as you walked in. There are not even tea and coffee facilities in the room. The bathroom is absolutely tiny, I had to go sideways out of the shower. The worst thing by far was the service by reception, apart from reception not speaking any English, this is not her fault the management Franco who stood by and watched us struggle. When we phoned reception about the disgraceful room she couldn't understand us and hung up. We then went physically to reception again and we could not understand. Again Franco was asked to help as we were not happy with the room, when we asked for the number for customer service he said he did not have a number and made no effort to find one saying in ten years nobody has complained about the rooms which I find really hard to believe. So after also experiencing terrible service from Accor and Agoda we decided to give up and just stay in the pokey little brown room for a special trip to the Versaille Chateau. The only good thing about this hotel is its proximity to the chateau and train station. Otherwise I would book somewhere else, an absolutely awful experience. It's number two on the list of worst hotels ever stayed and I've travelled globally in cheaper and more expensive hotels. I'll be writing to Accor/Ibis and Agoda.

Bad experience

トリップアドバイザーの評価 1.0/5

C B トリップアドバイザー認証口コミ

We had a terrible experience with the hotel reception with the team being rude and irrespecutful. There is a real lack of customer service. It has not been a pleasant experience and we will for sure not come back. That’s a shame and a real waste as the location of the hôtel is good .

Great location and staff.

トリップアドバイザーの評価 4.0/5

TineD209 トリップアドバイザー認証口コミ

Great location for a visit to Versailles palace as well as lots of nice cafe's and Restaurants around. Parking can be a problem unless space in Hotel carpark, so need to get there early. Not possible to park outside hotel even though you need a code for the Hotel carpark, so was a little stressful. Our double room was the usual IBIS style, clean and perfectly adequate with a good mattress and pillows. It was facing towards a courtyard so not a pretty view but nice and quiet during the night which was what we wanted for a one night stay. The bathroom was very small but ok for 1 night. When leaving we suggested tea/coffee facility in the rooms as in other IBIS Hotels, which they were planning to do anyway. Breakfast was as usual very nice but the best thing was the very friendly and helpful staff.

Good location, room very small and bathroom for a contortionist!

トリップアドバイザーの評価 3.0/5

Freedom620766 トリップアドバイザー認証口コミ

Absolutely no instructions regarding location of the car park or how to get into it. Room very small and the 'bathroom' was so tiny one literally could not turn round in it. Shower pretty ineffective with random varying water temperatures. Wifi terrible, pad and other device could not use it. No English language tv programs working on the TV. Breakfast items OK, baguettes not typical of good French ones and tiny croissants. Staff very friendly and helpful. Room servicing staff very good. Good location, once you can find it.

Very bad service

トリップアドバイザーの評価 1.0/5

ValentinDobrescu トリップアドバイザー認証口コミ

The hotel fits very well in the budget cathegory, so we had no huge expectations in what concerns the size or quality of the rooms. However, my colleague was charged twice by mistake for the same room (about 4k euro, out of which the price from the bill was 2k). We spent more than 3 hours at the reception desk talking to the receptionist about the error and showing her the bank account statement. She insisted that “they are not doing this” although the evidence of the contrary was clear. There was no manager we could talk to and the lady kept insisting everything is ok. As this was a business travel, exceeding the approved budget would have caused tremendous explanations needed on my colleague’s side, so she called the bank directly and got the second (eroneous) payment cancelled. Reception was useless, very bad service.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 15 件のレビュー 7.4/10 インターネット
  • 866 件のレビュー 2.7/10 快適さ
  • 597 件のレビュー 8.7/10 朝食
  • 296 件のレビュー 6.9/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。