ソフィテルリスボンリベルダーデ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,134 件のレビュー

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ホテル所在地

ソフィテルリスボンリベルダーデ

Avenida Da Liberdade 127
1269-038 リスボン
ポルトガル

GPS:38.71891, -9.14508

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MATIZ LISBOA

エグゼクティブシェフのダニエル・シュライファーが手掛ける、地元の新鮮な食材を使用したこだわりのグルメをご堪能ください。好奇心と味覚を刺激する、ここでしか味わえないお料理をお楽しみいただけます。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,134 件のレビュー

トリップアドバイザーの評価  4.5/5  4,955 件のレビュー

Short break at the wonderful Sofitel Lisbon

トリップアドバイザーの評価 5.0/5

Mikey10000 トリップアドバイザー認証口コミ

The hotel is very well located for Lisbon sights a few metres from the Metro and a short walk into the city. The staff were amazing and they took great care to give my wife and I the best service. Our room was very comfortable and well equipped, we have to say that the bed is the best of any hotel we have experienced. On the evening of the 7th March we ate in the hotel restaurant, the kitchen was very busy that night and the service we were told could be a little delayed. The Maitre D and his team were wonderful and gave us free drinks and a beautifully presented small dessert plate by way of an apology. To be honest we did not really notice the delay due to the service and lovely atmosphere in the restaurant but the team were amazing and made our evening. We will be back for another stay!

Simply Magnifique

トリップアドバイザーの評価 5.0/5

york1000 Solo travel - トリップアドバイザー認証口コミ

A simply amazing hotel. Top staff, great food, great location - even 2m from the metro station so you can go green by metro to the airport. Some room issues sorted out brilliantly by Ines, the Customer Experience Director, and Mayka, the GM. All the staff are amazing ambassadors for Lisbon and Portugal.

Disorganized

トリップアドバイザーの評価 3.0/5

Wilsolam Couples - トリップアドバイザー認証口コミ

This Sofitel was not the most accompanying or organized. Messed up my reservations, gave me breakfast for 2 days and then took it away. My sink was leaking water and did not fix right away. Very small rooms with no dressing cabinets. Overall, I’m not very happy with this place and might not stay at Sofitels again. They also had construction noise on our first day there. Very loud drilling on the walls.

Dear Wilsonlam, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon. We sincerely apologize for the inconveniences you faced during your stay. We regret the issues with your reservations, breakfast, and the maintenance delay. Please rest assured that your feedback will be shared with the relevant teams for improvement. At Sofitel Lisbon Liberdade, guest satisfaction is our priority, and we strive to provide a seamless experience. We hope you reconsider and give us another opportunity to exceed your expectations in the future. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

A Superior Experience

トリップアドバイザーの評価 5.0/5

Theresa B トリップアドバイザー認証口コミ

Our room was immaculate. The staff were all amazingly professional and helpful. The location is directly across from the Avenida station on the Blue line. These were wonderful, but it was all the small courtesies that makes me wish I could give a 5+ rating: the concierge who walked outside with us to make sure we knew where the pharmacy was located; the cleaning staff who worked like secret ninjas; the chamomile tea before we went to sleep; the diptyque (!!!) hand soap that smelled soooooo good; the helpfulness of the multilingual front desk staff; And did I mention the coffee, pastries and fresh squeezed orange juice at breakfast? If you want a pampering experience while in Lisboa - Sofitel should be your choice.

Dear Theresab, Thank you for your delightful review of your recent stay at Sofitel Lisbon Liberdade. We are delighted to hear that you had a superior experience with us. It is wonderful to know that you appreciated the immaculate room, the professionalism and helpfulness of our staff, and the convenient location near the Avenida station. Your kind words about the small courtesies such as the assistance from our concierge, the efficient cleaning staff, and the quality amenities like chamomile tea and Diptyque amenities are truly appreciated. We are pleased that you enjoyed the breakfast offerings as well. Providing a pampering experience is what we aim for, and we are thrilled that we could exceed your expectations. We look forward to welcoming you back for another exceptional stay. Warm regards, Fátima Rana Quality Manager Sofitel Lisbon Liberdade

GREAT LOCATION

トリップアドバイザーの評価 4.0/5

P C ファミリー - トリップアドバイザー認証口コミ

Located on Liberdade, hotel is very conveniently located. Even if hotel is a little ageing, it is very comfortable, and staff is very friendly and efficient. Food is great, with an excellent breakfast, and Matiz, the hotel restaurant serves an outstanding seabass in black salt ... Pedro, the concierge was very friendly and helpful !

Dear P C, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon. We are delighted to hear that you enjoyed our convenient location and comfortable accommodations. It's wonderful to know that you appreciated our friendly and efficient staff, as well as the great food options, especially the outstanding seabass at Matiz Lisboa. We will make sure to pass your compliments to Pedro our concierge. Thank you for sharing your positive feedback with us. We look forward to welcoming you back soon! Warm regards, Fátima Rana Quality Manger Sofitel Lisbon Liberdade

との提携 TripAdvisor

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