メルキュール ホテル アムステルダム ウェスト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 496 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • オランダ語で「新しい湖のビーチ」と呼ばれる小さなビーチや湖から 200 mの場所に位置します

  • お車や公共交通機関で簡単にアクセスできます

  • 朝食ビュッフェ、ホテルのバー、レストラン

  • 14 室のミーティングルーム

  • フロントデスクは24時間いつでもご利用いただけます

当ホテルの客室

ホテル所在地

メルキュール ホテル アムステルダム ウェスト

Oude Haagseweg 20
1066 BW アムステルダム
オランダ

GPS:52.337578, 4.817787

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

AT WEST

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  496 件のレビュー

トリップアドバイザーの評価  3.5/5  1,393 件のレビュー

Good standard, far from the center

トリップアドバイザーの評価 3.0/5

Saulius A Friends getaway - トリップアドバイザー認証口コミ

Standard hotel, everything is fine, comfy beds, kettle, instant coffee and tea, small fridge in the room. One side is noisy, another is quiet . Far from the center, breakfast is 25 euro. One free welcome drink if you register in the loyalty program

Dear Saulius, Thank you for your review. It's great to hear that you found our beds comfortable and appreciated the in-room amenities such as the kettle, coffee, tea, and fridge. We're also pleased that you noticed the quietness offered by our lakeside rooms. We acknowledge that our location, while not in the city center, provides a tranquil retreat near natural attractions. The price of our breakfast reflects the quality and range of the products offered, and we provide an express option for those seeking a lighter start to their day. We understand the distance from the center might not be ideal for everyone, and we hope the bus access helped to make your journeys to the city more convenient. We hope to welcome you back in the future. Kind regards, Mercure Hotel Amsterdam West

Far from city centre

トリップアドバイザーの評価 4.0/5

george_justin_mathew ビジネス - トリップアドバイザー認証口コミ

All good except for the location. Closer airport but far from city centre. The overall experience was good. Just that the way to hotel rooms is but the same as you see in hotels. Not a very big issue but somebody unusual I noticed. Otherwise all okay.

Dear George Justin Mathew, We appreciate that you took the time to let us know your opinion of your experience with us. We're glad to hear that your overall experience was positive. Our location, while close to the airport, does provide easy access to the city centre via a short bus ride, and we're always happy to assist with transportation queries at our front desk. We appreciate your feedback on the uniqueness of the way to our hotel rooms and will consider your observations as part of our ongoing commitment to guest satisfaction. We hope to have the pleasure of seeing you in the near future. Many thanks, Mercure Hotel Amsterdam West

好立地

お客さまの声 4.5/5

Shin ビジネス - 確認済みレビュー すべて

短い滞在でしたが、快適に過ごせました。

Shinichiro様 この度はMercure Hotel Amsterdam Westにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。 短いご滞在であったにも関わらず、当ホテルの立地をお楽しみいただけたようで大変嬉しく思います。自然公園「デ・オーヴァーランデン」の美しい湖とビーチからわずか2分の距離に位置しており、アムステルダム市内中心部へのアクセスも便利であることを高く評価していただき、感謝申し上げます。 またのお越しをお待ちしております。 Mercure Hotel Amsterdam West

Ok for one night. Hotel solved the incident with taxi service in exemplary manner

トリップアドバイザーの評価 3.0/5

282jaan トリップアドバイザー認証口コミ

Deleted my previous review, since the hotel was very helpful in sorting out the incident with the taxi service: the taxi ordered by the receptionist overcharged us. I asked the receptionist to order a taxi to RAI (expo center) and they informed that it will cost around 40 eur. The taxi did not use the meter and charged 50 eur due to "fixed price". I asked the driver multiple times where the fixed price comes from, but never got an answer. When posting this in Tripadvisor, I got contacted by the hotel. They said they have contacted the taxi service and will refund the taxi fare completely. I was not expecting this, very good handling of reclamations in my opinion! Otherwise the hotel is ok. The reception and restaurant area are refurbished and clean, otherwise the hotel is quite outdated. My room was also a bit noisy, but ok for one night.

Dear Jan, We appreciate your feedback. We are glad to hear that you found our handling of the taxi incident satisfactory and that our team was able to resolve the issue for you. Your kind words about our reception and restaurant area being refurbished and clean are much appreciated. We understand that you found your room to be a bit noisy and the hotel somewhat outdated. Please note that we continuously strive to maintain and improve our facilities. We apologize for any inconvenience you may have experienced during your stay. We hope to have the pleasure of welcoming you back on a future occasion. Kind regards, Mercure Hotel Amsterdam West

One of the worst

トリップアドバイザーの評価 1.0/5

bartales9999 トリップアドバイザー認証口コミ

One of the worst experience, they don't offer refund if you had flight cancelled or delayed, even if the policy is to cancelled with 24h before ( I ve bookked with leșs then 24h)... plus be carefully where you are going there are 2 hotel în Schopiol Amsterdam airport with the sane name, if you are going thru the securitate check in you can not come back ( because one its on the lounge area and another one outsider before to entry in to airport) You will loose your money if you have delay or cancelled or if you don't realize which hotel it is I lost 200$...be aware

Dear Bartales9999, Thank you for taking the time to share your feedback. We are sorry to hear about the confusion regarding the two hotels with similar names and the inconvenience you faced due to your flight cancellation. Our cancellation policy is in place to ensure fairness to all our guests, and we apologize if this caused any disappointment. We do recognise the situation was beyond your control, however, we have to respect the terms and conditions associated as do all booking websites. We can advise you to check with your insurance providers if unable to travel. We are of course ready to provide further information if required. We hope you will consider staying with us again in the future. Best regards, Mercure Hotel Amsterdam West

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 621 件のレビュー 6.8/10 ロケーション
  • 802 件のレビュー 6.6/10 客室
  • 603 件のレビュー 6.9/10 サービス
  • 11 件のレビュー 8.8/10 インターネット
  • 361 件のレビュー 6/10 清潔さ
  • 279 件のレビュー 7.2/10 朝食
  • 264 件のレビュー 3.1/10 お値打ち度
  • 183 件のレビュー 4.9/10 料理

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