Mercure Hotel Groningen Martiniplaza 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,749 件のレビュー

Mercure Hotel Groningen Martiniplaza - Image 1
Mercure Hotel Groningen Martiniplaza - Image 2
Mercure Hotel Groningen Martiniplaza - Image 3
Mercure Hotel Groningen Martiniplaza - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

当ホテルの客室

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Discover

ホテル所在地

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,749 件のレビュー

トリップアドバイザーの評価  4.0/5  719 件のレビュー

Very nice for overnight with good breakfast items

トリップアドバイザーの評価 4.0/5

Lee C トリップアドバイザー認証口コミ

Very nice, except the Wi-fi kept dropping, very annoying. Room was good for one night's stay and comfortable. Breakfast was good. Liked that the hot items in the pans has glass tops so you can look inside w/o having to lift the lids. Otherwise, the items are pretty much the same as other hotels, except we had sausages also.

Dear Guest, Thank you for sharing your opinion of your recent stay. We are glad to hear that you found our room comfortable for your overnight stay and enjoyed our breakfast selection, including the sausages and glass-topped pans for hot items. We appreciate your kind words about our hotel's value, location, and service. We apologize for the inconvenience you experienced with the Wi-Fi connection. Our team is constantly working to improve our services, and your feedback is valuable in helping us identify areas for improvement. We will address this issue and ensure a better experience for our future guests. We hope to be able to welcome you for an improved experience in the future. Best wishes, Petra Hoekstra Hotel manager M: petra.hoekstra@mercuregroningen.com T: +31 50 525 84 00

Excellent service!

トリップアドバイザーの評価 5.0/5

Heyd_Mas Couples - トリップアドバイザー認証口コミ

From the moment we arrived until the very last minute we were treated with unprecedented pampering! Elisa was there from beginning to end and along with her manager made our short stay during a heatwave season a wonderfully pleasant surprise. The shower, the bed and breakfast were great. Beyond that though, the understanding in accommodating our needs when we arrived before the check-in time and needed a place to get changed for the wedding was such a nice treat. Also the several discounts and facilitation of processes whenever possible was something we had never experienced before. We are certainly coming back and recommending this hotel! Congratulations on the quality of your service. Also really nice to see the incentive for reducing impact on the environment by offering vouchers whenever we skip a day on getting the room to be cleaned.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman Cluster General Manager

Very disappointed

トリップアドバイザーの評価 2.0/5

932MichaelS ビジネス - トリップアドバイザー認証口コミ

Check in at 0300hrs was handled excellently by night receptionist. Finding the hotel entrance, through the extensive roadworks, was a nightmare - better signs needed. Breakfast and (room service) evening meal were horrendous - food poor quality, cold and poor tasting. Outside noise, during night, prevented any sleep. Will never go there again!!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager

Wonderful Hotel

トリップアドバイザーの評価 4.0/5

paulfW189JU ビジネス - トリップアドバイザー認証口コミ

Had the pleasure of staying here for 14 nights. From check-in to Check-out everything went smooth and the staff were very helpful. Quality of food in restaurant is excellent, if not a bit limited. Air-conditioning was not working for a few days and the rooms were exceptionally hot, however this was only short term and it was eventually fixed, it is not the best Air-conditioning i have ever used but it works. Access during Works outside was a little difficult and unless you were early the parking in the hotel grounds filled up quickly.

Dear Guest, Thank you very much for your review on Tripadvisor. It's nice to read that you had a wonderful stay in our hotel. We apologies for the airco problems during your stay. We hope to welcome you back in the near future. Regards, Rick Haandrikman General manager

Comfortable hotel with clean rooms

トリップアドバイザーの評価 5.0/5

brigittascrap Couples - トリップアドバイザー認証口コミ

We had a lovely stay at this hotel in one of the privilage rooms. Cosy, clean room. Our view was not the best ( r 709 ) but because of this it was a quiet room with no traffic sounds. Hotel is 20 minute walk from groningen center. Good breakfast with a lot of choices warm and cold. Friendly staff.

Dear Guest, Thank you very much for your review in Tripadvisor. We are very happy to read that you have enjoyed your stay in our hotel. We hope to welcome you back in the near future. Regards, Rick Haandrikman General manager

との提携 TripAdvisor

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