メルキュールホテルゼフェリンズホーフケルンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,444 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • ズュートシュタットの中心に位置する、静かな中庭付きの4つ星ホテル

  • ケルンのセヴェリン通りにあるメルキュール ホテルです

  • 丁寧でフレンドリーなスタッフにお任せください

  • 冷菜・温菜を取り揃えた豊富な朝食ビュッフェをご用意しています

  • ケルンのメルキュールホテルは公共交通機関へのアクセスが非常に優れています

当ホテルの客室

ホテル所在地

メルキュールホテルゼフェリンズホーフケルンシティ

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 ケルン
ドイツ

GPS:50.929514, 6.957017

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

RELAX - FOOD, DRINKS & YOU

お食事、お飲み物でおくつろぎください。当ホテルのバーは、リラックスできるリビングルームのような雰囲気です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,444 件のレビュー

トリップアドバイザーの評価  4.0/5  1,570 件のレビュー

2023エクセレンス認証

Fabulous

トリップアドバイザーの評価 5.0/5

Maps279889 Couples - トリップアドバイザー認証口コミ

Great location in front of metro, bus, tram. Perfect to walk downtown or nearby safe neighbouhood. Great beds and breakfast. FABULOUS STAFF READY TO HELP !!! CONGRATULATIONS! Nice bar with private outside smoking area

Dear Guest, Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed our great location with convenient access to metro, bus, and tram services, making it easy to explore the city. It's fantastic to know that you found the beds comfortable and enjoyed our breakfast offerings. A special thanks for your kind words about our fabulous staff. We take pride in providing excellent service, and your recognition means a lot to us. We're also pleased that you appreciated the nice bar and private outside smoking area. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. Best regards, your Mercure Team from Cologne Severinshof

Good value

トリップアドバイザーの評価 5.0/5

ClausH882 ファミリー - トリップアドバイザー認証口コミ

Fantastic value for money. Nice room, central location and lovely breakfast. Highly recommended. Will absolut come back again. Breakfast buffet with good selektion. Friendly staff. Spend 3 nights with my daughter and had a good time at the hotel

Dear Guest, Thank you for your positive feedback! We are delighted to hear that you found our hotel to be fantastic value for money and enjoyed the nice room, central location, and lovely breakfast. We appreciate your recommendation and are thrilled to know that you plan to come back again. It's wonderful that you had a good time during your 3-night stay with your daughter. We strive to provide a pleasant and memorable experience for our guests. We look forward to welcoming you back on your next visit. Best regards, your Mercure Team from Cologne

Christmas Markets stop over

トリップアドバイザーの評価 5.0/5

Bfords トリップアドバイザー認証口コミ

We recently stayed here for three nights to visit the Christmas markets. Hotel was very clean and the room was huge. Check in was busy but standard wait times for arrivals. The hotel is approximately 10 minute walk from the cathedral (Dom) and plenty of shops en route. We did not have breakfast but instead went across the road to a bakery, it is open on Sundays too! 8:00-15:00 Room facilities were good and we had a suite and this included a sofa bed and balcony, room 506. The underground station is literally next door, tickets can be purchased from the machine on the platforms, can change into English on the main screen. We would stay at this hotel again, we didn’t use the sauna but the drinks in the bar were pleasant and the food did smell good.

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your recent stay during the Christmas markets. It's wonderful to know that you found the hotel clean and the room spacious. We appreciate your understanding regarding the check-in process, and we're glad you found the location convenient, with the cathedral and shops in close proximity. We hope to welcome you back on your next visit to Cologne. Safe travels, and we look forward to hosting you again. Kind regards, your Mercure Team Severinshof

one word - Disappointing

トリップアドバイザーの評価 2.0/5

548jason トリップアドバイザー認証口コミ

Stayed two evenings here while attending the Kind und Jugend show in Koln Lets talk about the good first... Convenient. You walk out the door turn right go down the stairs and the 3/4 line whisks you the 3 stops to Koelnmesse in 7 or 8 minutes You can easily walk out the door turn left and walk towards the city centre and be there in 15 minutes Lets speak next about the negatives If you are coming late at night you maybe standing outside in rain pushing the night buzzer for a long time. I know because that happened to me, The cleanliness of this hotel is appalling, its hard to believe this is an Accure hotel Got into our room and the pillows had dirt on them. Its nigh on impossible the cleaners didn't notice, but simply are too busy or don't care. We sought replacements which were grudgingly delivered to us but were given what appeared to be 2 throw pillows that we put into pillow cases 5 times the size. The pillows were.. well disgusting and unhygienic. The curtains in the room were quite literally covered in black marks and dirt. I cannot say if this is normal for the hotel but frankly the cleanliness of our room was a negative 2 on a scale of 1 to 10. Despite the convenience I cannot, in good conscience, recommend this hotel based on my stay

Dear Jason, Thank you for sharing your feedback about your stay. We appreciate your positive comments about the hotel's convenient location. However, we deeply apologize for the disappointing aspects of your stay, especially the cleanliness issues you encountered. his is certainly not the standard we aim to maintain, and we will address these concerns with our housekeeping team to ensure improvements are made. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a better experience in the future. Best regards, your Mercure Team from Cologne

Well located Hotel, which caters for all your needs.

トリップアドバイザーの評価 5.0/5

Der M トリップアドバイザー認証口コミ

Well located Hotel, with clean, spacious rooms. Staff are courteous and professional. Great environmental policy's. Ideally located next to Ubahn station, which takes you to Dom(City center) in 10 mins+. Multiple food outlets in the area to cater for all tastes/budgets. Supermarket and cash machines(Geld automatten), 5 minutes away. Short distance to Alt Stadt(Old Town)

Dear Guest, Thank you very much for your kind feedback. We are very pleased that you were satisfied with the location, our rooms and especially with the staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are already looking forward to your next stay. Best regards, your Mercure Team from Severinshof

との提携 TripAdvisor

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