Mercure Paris Massy Gare TGV Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 862 件のレビュー

Mercure Paris Massy Gare TGV Hotel - Image 1
Mercure Paris Massy Gare TGV Hotel - Image 2
Mercure Paris Massy Gare TGV Hotel - Image 3
Mercure Paris Massy Gare TGV Hotel - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • A 5-minute walk from the RER station and Massy TGV station

  • A restaurant offering "homemade" cuisine

  • Three meeting rooms and a co-working space

  • Private undercover car park

  • 30 minutes by RER from the center of Paris

当ホテルの客室

ホテル所在地

Mercure Paris Massy Gare TGV Hotel

21, avenue Carnot
91886 MASSY
France

GPS:48.727945, 2.264911

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Arômé

Our local must-see restaurant in downtown Massy offers creative dishes inspired by the seasons. Here, the cuisine changes with the months, drawing inspiration from local produce with a modern twist.

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  862 件のレビュー

トリップアドバイザーの評価  3.5/5  409 件のレビュー

Disappointing…. In the extreme

トリップアドバイザーの評価 2.0/5

699se トリップアドバイザー認証口コミ

Very basic “premium” hotel for the money paid. Chipped furniture and the corridor carpets are very worn and smelly. I have stayed in nearby Hilton which is easily 5 times better and not much more expensive. It’s not convenient for train station or restaurants etc compared to Hilton either. VERY DISAPPOINTED…… I have started travel to Massy for business regularly and will definitely try everywhere else first before staying here again.

Dear sir, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET

Average stay

トリップアドバイザーの評価 3.0/5

Lauren J トリップアドバイザー認証口コミ

I used this hotel a few times for business trips and overall tge experience wasn't bad but it also wasn't great. The first trip I was double charged so had to initiate a credit card charge back as it too 1400€ out my account. The second stay was much better, in a Premier room which was far more comfortable. The final stay was not bad but my key card didn't work after the first day so that was irritating. The breakfast was good and the testaurant served lovely food and drinks in the evening, its just a shame the service is slow.

Dear Lauren, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Be safe, stay away

トリップアドバイザーの評価 1.0/5

Rajat J トリップアドバイザー認証口コミ

Literally horrible experience, staff at breakfast behaves very rude, they don't explain when asked about ingredients of food. Housekeeping staff took out money from sing bag, even after saying don't enter our room, we are okay with it not being cleaned. Horrible experience, never never opt for this property.

Very good, but

トリップアドバイザーの評価 4.0/5

simonsmidt ビジネス - トリップアドバイザー認証口コミ

...the breakfast after a holiday. I've spent here 4 nights in total, 2 nights during 2 consecutive weeks. The first night was after a holiday in France. This meant that you could only get breakfast in the room pre-ordered. That had consequences that the croissants and egg were not warm anymore. The parking is very good with a wide entrance and enough spaces available. The upgraded room: Privilege, that I got because I'm an ALL member, was a bit disappointing in amount of m2. For an upgraded room you'd expect a bit more. I guess though that these are the best rooms in this hotel. Bed is good, TV working fine and bathroom functional, just not a lot of space on the toilet. Breakfast in the restaurant is very very good. Plenty of choice with kind staff. I still don't get why we need to use the long clothespin for the food :)

Dear Mr Smidt, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fine as long as you don’t expect to get a decent nights sleep

トリップアドバイザーの評価 1.0/5

owens_jim ビジネス - トリップアドバイザー認証口コミ

The missing tiles and faulty lights on the front of the hotel are the first sign this hotel has seen better days, despite the facelift a few years back. Thought I’d give this hotel another try post-COVID but the groups of people socialising outside on the first floor terrace and ground floor smoking area make it impossible to get to sleep for anyone with a bedroom that looks into the shared central space. Already changed room once tonight and asked reception to help - they obviously get this complaint a lot, but still no-way to get to sleep till the other guests decide to end their evening. Next time I’ll try somewhere else.

Hello Mr Owen, I do not understand your comment as long as you are still in the hotel. A seminar was being held last night in the boardrooms, and I'm sorry it disturbed you. nevertheless all were set up from morning to change rooms. For other comments I am at your disposal. Marc Pelletier

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 121 件のレビュー 9.4/10 ロケーション
  • 264 件のレビュー 6.6/10 客室
  • 311 件のレビュー 8.6/10 サービス
  • 100 件のレビュー 7/10 朝食
  • 76 件のレビュー 7.6/10 清潔さ
  • 59 件のレビュー 1.6/10 お値打ち度
  • 52 件のレビュー 3.3/10 設備

Powered by Trustyou

周辺の他の施設

Massyのすべてのホテル