Pullman Cannes Mandelieu Royal Casino 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 2,760 件のレビュー

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説明

ホテルのその他の情報

  • Spacious rooms measuring 323 sq. ft. (30 m²) with private terrace

  • Mediterranean restaurant with terrace facing the sea

  • Royal The Institute: a new well-being space with Thalgo treatments/massages

  • Kids club for children staying at the hotel (July and August)

  • Free public car park and private car park with valet parking

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ホテル所在地

Pullman Cannes Mandelieu Royal Casino

605 Avenue du Général de Gaulle, BP 50049
6211 MANDELIEU LA NAPOULE
France

GPS:43.529999, 6.948199

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Blue Lemon

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  2,760 件のレビュー

トリップアドバイザーの評価  4.0/5  2,172 件のレビュー

2023エクセレンス認証

Wonderful hotel - what’s not to like

トリップアドバイザーの評価 5.0/5

AntonD821 Couples - トリップアドバイザー認証口コミ

We went there in September 3023 as part of a rugby world cup tour (Living with the Lions). We were a group of 4 couples and we all had a great time and were well treated by staff. My wife and I had a sea-view room (definitely worth the upgrade) which has its own balcony. Room was awesome- huge king size bed and a very spacious modern bathroom. The bottled water was complementary. With its lap pool, private beach, beachside bar- great location for beach side walks, boat excursions and walks into the local town (great restaurants). - whats not to like. Breakfasts are great too. This is a quality hotel- you will spend a pretty euro though (sun beds and drinks are pricy) but for a special vacation it was worth it.

Dear Anton, What a pleasure to read you! Thank you for these nice compliments. Indeed, we benefit from a unique location on the French Riviera, with direct access to the beach and the entire seaside, which makes our guests, including you, very happy. Also, we are delighted that you enjoyed our breakbuffet which is very varied facing the pool and the sea. We look forward to welcoming you back to the Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director

Appalling service for an allegedly four star hotel

トリップアドバイザーの評価 1.0/5

EmmaDSBurton トリップアドバイザー認証口コミ

On the positive side, the hotel is beautifully located, spotlessly clean and the rooms are spacious. But don't bother trying to order anything to eat or drink. Anywhere. In your room, at the bar. Forget it. Maybe they are understaffed (as two different disgruntled barmen were overly keen to inform us), maybe the barmen are so busy moaning they don't actually get round to pouring drinks, or maybe the management focus too much on conferences. Either way, you'll go thirsty. We waited 25 minutes at the pool bar after picking up our own menus before giving up and walking to another restaurant. I complained to reception, the receptionist told me she would pass on my comments. The next day, we decided to order room service on the app, hoping to avoid the previous day's issues. We waited an hour, called Room Service directly, to be told that the app didn't work! My second visit to reception involved returning the room's app sign/stand to them and telling them it was a pointless piece of decoration. By this time, any staff member worth their salt would have asked me what I wanted to order and arranged it on the house. But France does not empower such employees and your only option is to speak to the "responsable" aka evasive manager, who was apparently available to speak to me the following day. That's not going to get me a croque monsieur when I'm starving. Off to another bar it was then. Thank goodness there are plenty nearby. Which is the only other good thing about this supposedly four star hotel.

Dear Emma, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to win back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards. Jan BUNDGAARD Hotel Director

Great World Cup experience

トリップアドバイザーの評価 4.0/5

steve8hill トリップアドバイザー認証口コミ

Really enjoyed this hotel. Was across with clients for the rugby World Cup. Rooms excellent and well serviced. Breakfast brilliant each day. Pool stunning and little beach and bay in front of hotel very safe and shallow. Annoying having to pay 40 euros for a sunbed for all day. No discount for half day/ couple of hours seems strange as most of the beds were empty most of the days! Check in staff really helpful. Service for drinks at pool bar slow but food service very quick - strange. Old town Mandelieu a 15 min walk away a delight . Would definitely stay again

Dear Steve, Thank you for taking the time to tell us about your experience. We are very happy to read your compliments on our team working daily to offer you the best service. Indeed, the breakfast buffet is very varied. We also offer sweet and salty, with also a detox, energy, gluten-free offer with fresh, local and seasonal products: all this facing the sea! We hope to have the chance to welcome you again at Pullman Cannes Mandelieu. Best regards. Jan BUNDGAARD Hotel Director

Everything here is perfect. A relaxed professional hotel operation, laid back and friendly

トリップアドバイザーの評価 5.0/5

Gordon C トリップアドバイザー認証口コミ

A return visit next year planned when after a day in the sun by the beach we can again enjoy a wide choice of dining by the Marina or in the village as The sun goes down over the chateau in this perfect Mediterranean setting.

Dear Mr CURRIE, All my team joins me to thank you for your nice feedback. Every morning we take the time to share the messages of our guests. Your message is a real source of inspiration and motivation for all of us and we look forward to seeing you again for the third times at the Pullman Cannes Mandelieu. Best regards. Marie Voyer Guest Experience Manager

Tired and bad service

トリップアドバイザーの評価 2.0/5

Vacation53570979150 ファミリー - トリップアドバイザー認証口コミ

Returned to this hotel after six years. To start positive, the location is excellent, rooms are decent and spacious with nice balconies and the combination of pool and beach is great. However the negatives are unfortunately plenty. Firstly service is very poor, both reception and mainly at the breakfast hall. Many of the employees hardly speak english or pretend not too… at breakfast they simply ignore you sometimes. And talking about breakfast, this is the largest disappointment and certainly not worthwhile the price. When you arrive a bit later, but still 30-45 minutes before breakfast closes, a lot of the buffet is empty and no refills unless you specifically ask and also then chances big that they wont refill. When asking for cappuccino on average it takes about 20 minutes and staff looks at you a bit angry that you even dare to ask… when requesting to sit on the tables outside which use to be the nicest spot for breakfast you get a sorry, we need to prepare for lunch ( at 10 AM when breakfast closes officially at 10.30). Staff cant wait to remove the buffet and by 10.25 very little left… I can continue with more comments f but simply recommend to go into the village and have breakfast at one of the bakeries. Oh no, I forgot the largest embarrassment of this “5-star hotel” the gym… no airconditioning (average temperature in summer around 30 degrees and often warmer), almost no equipment, no water, no toerls, few workout mattresses which are sandy…. No treadmill, proper other machines… simple a shame To summarise: room and pools are very nice, rest is poor and tired

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