ノボテルポルトガイア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,208 件のレビュー

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説明

ホテルのその他の情報

  • ポートワインセラーとセラルヴェス財団に近接

  • 多くのワインセラーやアラビダショッピングセンターに近接

  • お子様用プレイエリア、庭園、屋外プール、テラス

  • 200名様まで収容可能な5室のミーティングルーム

  • 夏季にはテラスでバーベキューをご利用いただけます

当ホテルの客室

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ホテル所在地

ノボテルポルトガイア

Rua Martir São Sebastião, Afurada
4400-499 ヴィラノーヴァデガイア
ポルトガル

GPS:41.144019, -8.640998

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

STREET FOOD TERRACE

ホテルのレストラン「ストリートフードテラス」では、郷土料理やおつまみなどのモダンなお料理をお召し上がりいただけます。夏季には、プールサイドにあるテラスでバーベキューをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,208 件のレビュー

トリップアドバイザーの評価  4.0/5  1,361 件のレビュー

Outstanding! Best stay ever! Claudia UK 🇬🇧

トリップアドバイザーの評価 5.0/5

ClaudiaUnitedKingdom Solo travel - トリップアドバイザー認証口コミ

Forever grateful for the amazing stay @ Novotel Porto Gaia Portugal, congratulations are in order to Mr Pedro (Novotel General Manager) and his entire team! They are all amazing! Professional, courteous but above all incredible human beings! Not just a memorable stay, having a disability and severe health issues, all of them, went above and beyond to take very good care of me. Thank you ever so much, forever grateful! An hidden gem for your perfect Porto getaway! Highly recommended! Claudia UK 🇬🇧

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pedro Gageiro General Manager

Rude managers

トリップアドバイザーの評価 2.0/5

richaturn トリップアドバイザー認証口コミ

This hotels food is very expensive and some of the staff are very rude, I will not be coming here again. The pool was cloudy and ground floor rooms are noisy and outdated .Guests are constantly being told of for eating or drinking water not purchased at extortionate rates from the hotel

Dear {guest_first_name} {guest_last_name}, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro

Good Hotel for the price

トリップアドバイザーの評価 4.0/5

claremR8154ZE ビジネス - トリップアドバイザー認証口コミ

This hotel was the one of the cheapest when I booked, and for the price I would say it is very good. It is a bit dated, but it is clean, well maintained with good quality shower and kettle, fridge and safe in the room. The staff are very friendly and helpful. I did find my room to be quite warm, despite it being October, and the air conditioning was not very effective, I wouldn't want to stay here in the summer! I found the prices for dinner reasonable, perhaps more expensive than you can get elsewhere in Porto, but the food was very nice and it serves some authentic local dishes. However I did find that the buffet was overpriced.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pedro Gageiro General Manager

Practical hotel

トリップアドバイザーの評価 3.0/5

679ssaml トリップアドバイザー認証口コミ

The hotel is clean and has friendly staff , especially at the reception desk . The rooms are basic and needs a bit of freshening up . The pillows were not fit for purpose. Swimming pool was not usable and there is no gym. The breakfast spread is alright but becomes monotonous. I was disappointed by the bar as they had run out of draught beer by 8 pm in the evening. Location is not bad and is easily accessible from airport , motorway . There is no metro connection but there is a bus stop with regular buses to town. There is a big shopping centre nearby and a good fish restaurant in the village nearby. To summarise the Novotel is basic and needs some renovation.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manage

Highly recommended.

トリップアドバイザーの評価 5.0/5

Wizas99 Couples - トリップアドバイザー認証口コミ

Excellent hotel. Reception very efficient and all the staff were friendly and helpful. Modern hotel and spacious. Our room had everything we needed tea making facilities, fridge, television with News Channels in English, air conditioning etc, etc. Breakfast and evening meal buffet style had a large choice of food. Within easy reach of the city if you are able bodied and enjoy walking otherwise a taxis is very cheap to hire for getting about for those without transport. Outdoor swimming pool and caters for children.

Dear Wizas 99 , We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 747 件のレビュー 6.1/10 客室
  • 810 件のレビュー 9.1/10 サービス
  • 9 件のレビュー 6.7/10 インターネット
  • 559 件のレビュー 8.9/10 朝食
  • 428 件のレビュー 5.2/10 快適さ
  • 298 件のレビュー 7.3/10 清潔さ
  • 220 件のレビュー 6.8/10 お値打ち度

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