Novotel Maastricht 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,386 件のレビュー

Novotel Maastricht - Image 1
Novotel Maastricht - Image 2
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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • The hotel is easy reachable by car or public transfer. Central Station is 10 minutes away.

  • Delicious breakfast, bar, restaurant and playground for kids

  • Air-conditioned, 100% non-smoking and 24/7 reception

  • Discover all the playing options we have for kids! Ask our Front Desk for more information.

当ホテルの客室

ホテル所在地

Novotel Maastricht

Sibemaweg 10
6227 AH MAASTRICHT
Netherlands

GPS:50.84499, 5.718246

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

WINNERS

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,386 件のレビュー

トリップアドバイザーの評価  4.0/5  1,262 件のレビュー

Bad service and staff.

トリップアドバイザーの評価 1.0/5

johnandersson2019 ビジネス - トリップアドバイザー認証口コミ

Extremely bad service! This hotel is below standard because some staff not all are very bad. This place is not worth to stay in. Stay somewhere else. This hotel need to change a lot to make it better.

Dear Nander, Thank you that you have taken the time to write a review about your stay with us. We would like to know more about the stay and your experience with our staff. As we can not find a booking that has been made under your last name, please help us to understand your experience in our hotel and get in contact with us through: frontoffice@novotelmaastricht.com. Hope to hear from you soon. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Team Novotel Maastricht.

Its ok...

トリップアドバイザーの評価 3.0/5

Travelchick20 トリップアドバイザー認証口コミ

A one night stop over with a 20 min walk from the train station. Check in was easy, room comfortable enough. I would say it needs a bit more attention on cleaning and a fresh coat of paint would not hurt. I chose this hotel as the car rental agency was right around the corner and I was leaving early the next day.

Dear Guest, We are grateful to you for taking the time to send us this review. We appreciate your positive remarks about our convenient location and the ease of check-in. It's great to hear that our proximity to the car rental agency was beneficial for your early departure. We note your comments on room cleanliness and décor. Please rest assured that we take the upkeep of our rooms seriously, and we will address these points with our housekeeping and maintenance teams to ensure our standards are fully met. We're glad you found the room comfortable for your stay and hope you had a restful night before your onward journey. We hope to welcome you again in the future. Best wishes, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Excellent, Good price, Great Service, Easy Parking

トリップアドバイザーの評価 4.0/5

BeppieChick Couples - トリップアドバイザー認証口コミ

For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Only one issue with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great.

Dear Beppie, Thank you for your feedback. We are delighted to hear that you found our superior double room comfortable and appreciated the friendly and efficient service provided by our staff. It's great to know that you enjoyed your meal at our on-site restaurant, Restaurant Winners, and found the fish and chips to be very tasty. We apologize for the inconvenience you experienced with the shower temperature and pressure. We appreciate your feedback and will look into this matter to ensure a better experience for our future guests. Your satisfaction is important to us, and we are committed to providing a comfortable stay for all our guests. It would be a pleasure to have you return on a future occasion. Best regards, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Fantastic visit

トリップアドバイザーの評価 5.0/5

craig p ファミリー - トリップアドバイザー認証口コミ

Perfect room, clean and spacious. All staff couldn't do enough for you. Very pleasant. Excellent food and the bar wasn't expensive. Joost that ran the bar was one of the nicest people you could ever wish to meet. Very attentative and a perfect host. You should be proud to have him in your team. General Manager material without a doubt.

Dear Craig, Thank you so much for your positive feedback following your stay. We are delighted to hear that you found the room clean and spacious, and that our staff exceeded your expectations. It's wonderful to know that you enjoyed the food and found the bar reasonably priced. We are particularly proud of Joost's exceptional service and will be sure to pass on your kind words to him. Your feedback is truly appreciated and will serve as an encouragement for our entire team. We look forward to seeing you on your next visit to our hotel. Best wishes, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Great stay.

トリップアドバイザーの評価 5.0/5

suemoore12 トリップアドバイザー認証口コミ

We stayed at this lovely hotel for 3 nights ,We we’re there for an Andre Rieu concert .Hotel was very convenient it was a lovely walk into Maastricht town.We found the hotel to be very clean with extremely helpful staff.Like to mention Tessa and Haanaka.Had a lovely breakfast every morning. Would definitely return.Thanks everyone.

Dear Guest, Thank you for taking the time to review your stay. We are pleased you enjoyed your stay but would love to know which aspects we could have improved to make your stay perfect. It is rewarding to know we were able to help you start the day off right with our breakfast. We look forward to seeing you again in the future. Best wishes, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

との提携 TripAdvisor

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