Novotel Ottawa City Centre 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,175 件のレビュー

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Novotel Ottawa City Centre - Image 1
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33 Nicholas Street, K1N 9M7 Ottawa, Canada

説明

ホテルのその他の情報

  • Free WiFi, work space, LCD TV, mini cooler, Nespresso coffee maker

  • Naturally lit indoor pool, gym

  • 8 flexible rooms for events that work

  • Rideau Shopping Centre (including one of the only Uniqlo in Canada)

  • Across the street from the Shaw Centre , 2 blocks from the Byward Market, 10min to Parliament

当ホテルの客室

ホテル所在地

Novotel Ottawa City Centre

33 Nicholas Street
K1N 9M7 Ottawa
Canada

GPS:45.425818, -75.689128

電話番号
ファックス +1 613-760-4765

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE ALBION ROOMS RESTAURANT

From craft Ontario beers and specially selected wines, to signature cocktails and dishes borrowing from traditional European and Canadian cuisine, our menu aims to please even the most discerning palate.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,175 件のレビュー

トリップアドバイザーの評価  4.0/5  1,996 件のレビュー

Reservations and payment was and is a joke so far.

トリップアドバイザーの評価 2.0/5

Monica Y トリップアドバイザー認証口コミ

Pillows are hard but that is not the problem. Approximately 14 emails...and numerous ohjne calls, messed up reservations over and over again right uo until the day of check-in. Now I hot receipts for our stay which totalled about $500 but my credit card was charged close to $10000. Very unhappy with having to keep calling and trying to fix things over and over again.

Great trip but hotel needed work

トリップアドバイザーの評価 4.0/5

Lisa I トリップアドバイザー認証口コミ

Overall hotel was ok, not spectacular Our room was not cleaned once even though we left the sign on our door to di so. Plus, it would have been helpful to have a but more access to controlling the heat in the room. When checking out, the lady at the counter was rude to me when I gave her back the room key

Dear Lisa, Thank you so much for taking the time and leaving a comment regarding your stay at Novotel Ottawa. We are sorry to hear that your experience did not meet your expectations. We do not have any signs to leave on the door nob to request a cleaning, we do only have DND for do not disturb in those cases we are not allowed to enter the room and clean it. Do you mind providing more details regarding the checkout experience so that I can run an internal investigation? since most of the mornings, I am the only lady at the front desk helping my guest service agents with check out. Once again we thank you and look forward to hearing from you. Regards, Sona Abbasi Front Office Manager

Disappointed

トリップアドバイザーの評価 2.0/5

Torontocanucker トリップアドバイザー認証口コミ

Disappointing experience. Forgot my night-shirt on the back of the bathroom door. Hotel wants $94 to ship to another city in Southern Ontario. I mean come on, it weighs about 1/2 lb and would cost no more than $10 to mail. Gouging in the highest degree. Beware, this hotel allows dogs and we were awoken 2 nights in a row with dogs barking in the next room in the middle of the night. Not a good situation at all. At least put all the dogs on the same floor! The parking situation is terrible. Very inconvenient and expensive to have to park at the Rideau Centre. Will not be staying at this hotel again.

not happy with Novotel.

トリップアドバイザーの評価 3.0/5

Temi D トリップアドバイザー認証口コミ

The hotel itself was nice. However, they didn't let us know in advance about the underground parking was under construction. We pulled into the lot and got stuck in the parking lot. The door wouldn't open to let us out. We asked for help and that didn't happen so fast. We finally got out and were told to park across the street in the other lot. This lot was okay, but ended up costing us $50.00. Many guests were complaining about the parking. It was very cold and snowy. We ended up parking our car and taking uber. Our hotel room was okay, but no where to put your clothing, no dressers, except for a small closet. Next time we visit Ottawa, we will look for another hotel.

Dear guest, Thank you for taking the time and leave us a comment regarding your stay at Novotel Ottawa. We are sorry to hear that your experience did not meet your expectations. The parking below us is public and we do not own parking it is closed with a last-minute notice due to their construction going on. if you decide to give us another chance to serve you better, please get in touch with them directly at sonaabbasi@novotelottawa.com and I will make it up for your next stay. We apologize again for your experience and look forward to hearing back from you. Regards, Sona Abbasi Front Office Manager

Great Location For Walkers

トリップアドバイザーの評価 4.0/5

Thorax28 トリップアドバイザー認証口コミ

The hotel is perfectly situated for walking and sightseeing. The staff were friendly and helpful. My room was very small but good for one person. Bathroom small but shower is excellent. Bed comfortable. Two pillows had a smell of unwashed hair. Highlight was being steps to the fantastic Ottawa Art Gallery.

Dear guest, I would like to thank you for taking the time to share your experience with us. We are very pleased to read how much you enjoyed some aspects of your stay and especially the hotel's location. We look forward to welcoming you back next time your travel plans include The Novotel Ottawa! Bests, Sona Abbasi Front Office Manager

との提携 TripAdvisor

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  • 294 件のレビュー 5/10 設備

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Ottawaのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。