Mギャラリー ネスト パリ ラ デファンス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,949 件のレビュー

Mギャラリー ネスト パリ ラ デファンス - Image 1
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説明

ホテルのその他の情報

  • 2020 年、当ホテルは全面改装を予定しております

  • ALLSAFE 認証取得済み(COVID-19 安全基準)

  • 月曜日から金曜日までランチタイムに営業している、ビストロスタイルのレストランです。

  • 自然光が入る改装されたミーティングルーム

  • MyBed® bedding to feel in a cozy Nest

当ホテルの客室

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ホテル所在地

Mギャラリー ネスト パリ ラ デファンス

GPS: スキュルトゥール通り33番地, 92800 Puteaux., POST:34 cours michelet,
92060 パリラデファンス
フランス

GPS:48.888134, 2.247219

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Ô Mazette!

ラデファンスでは、Ô Mazetteでリラックスしたひとときをお過ごしください。贅沢なガラス屋根から自然光が入り、カラフルであたたかな驚きを感じていただけます。季節のフフランス料理をお楽しみください。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,949 件のレビュー

トリップアドバイザーの評価  4.0/5  145 件のレビュー

Horrible experience do to Canelle

トリップアドバイザーの評価 1.0/5

Facundo C ビジネス - トリップアドバイザー認証口コミ

I always came to this hotel but will Be the last one do the horrible treatment of the night receptionist call Canelle. She treat me super in a horrible way. She denied to me the welcome drink and the upgrade (I a gold member). Pls review and train your staff to treat your customers respectfully.

Dear Mr FACUNDO, Thank you for taking the time to share your experience at the Nest Paris la Défense - MGallery. I am sorry that your experience did not live up to your expectations; allow me to offer you my sincerest apologies. As stated when you arrived, the benefits of the loyalty program are only available to guests booking via our All.com website. The reservation you are refering to was not booked with our All.com website, therefore as per the loyalty program’s guidelines, you were not eligible to the benefits associated with our loyalty program. All your reservations with us have been made via online agencies (Expedia, Agoda) and you never got an upgrade in our hotel. We may have given you a welcome drink before as a mistake which might have been confusing and we are sorry for that. We understand your disappointment and I am truly sorry if you have felt that my behaviour was horrible to you. I can assure you that I only applied the hotel’s procedure and the ALL membership program recommandations. Yours sincerely Canelle Front Office Supervisor

An excellent hotel!

トリップアドバイザーの評価 5.0/5

victoriousword トリップアドバイザー認証口コミ

Fabulous hotel, amazing and friendly staff, very clean and comfortable! Transportation is convenient to the city. Looked like a safe area at night, no issues. There are some restaurants in the area. When using Uber, give location as Novotel (a hotel nearby, few minutes walk), because for some reason Uber drivers don't know how to get there (drivers' fault, nothing to do with the hotel); no issue with taxi drivers as they know to access the hotel.

Dear Victoriousword, Thank you so much from all our team for your comment ! We are truly delighted that you enjoyed your stay with us. We look so much forward to your next stay with us in our urban cocoon !

Not recommended

トリップアドバイザーの評価 2.0/5

MLVReading トリップアドバイザー認証口コミ

Poor experience. Unfriendly and aloof reception staff, pokey little room, rock hard bed (needed two mattress softeners to sleep), hugely expensive food. Nothing to recommend it at all. This hotel used to be a Sofitel and it was much better when that chain owned it. MGallery has worsened it a lot.

Dear MLVReading, Thank you for your comment. We are truly sorry that your stay was not up to your expectations. Please be assured that your feedback will be shared with our team to make sure that this does not happen again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We thank you again for sharing your feedback and it is our hope to better serve you in the future.

Not exactly 5 star

トリップアドバイザーの評価 3.0/5

Ranjan A トリップアドバイザー認証口コミ

At the face of it it seems to tick all boxes but the hotel isn't quite 5 star in terms of comfort and grace. Its set in a business district and all neighbouring eateries maintain business hours for most of weekend. Even the starbucks which opens up within teh hotel was found to be closed most of the evenings. The beds and pillows are not comfortable enough. Air conditioner is too ancient to allow suitable controls. As per the reception staff at the time of check-in, we were 'upgraded' to a deluxe room but I dont think that was true. Nor was there a 'jug full of water' as per his response - instead just the normal tap water in the tea kettle. Not going to go back.

Dear 20ranjana, Thank you for taking the time to tell us about your experience at the Nest Paris la Défense - MGallery. I am truly sorry that your experience did not meet your expectations. As our front office manager exchanged emails with you today, we understand your disappointment with the miscommunication upon check in as we offer cans of water, but no jugs. We apologize if the air conditioning was not sufficient enough as well as the confort of beds and pillows. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future

Excellent stay

トリップアドバイザーの評価 5.0/5

minou247 トリップアドバイザー認証口コミ

This hotel is great. The staff were warm and accommodating and helpful with my poor ability to speak french. The location is great, near the M line metro station that goes to almost all the tourist sites. You can see the Eiffel tower and the Arc Triumph from there. There is a shopping centre close by that you can grab something to eat. The rooms are large as are the bathrooms. Very comfortable and clean beds. The hotel is tastefully decorated and I cannot say enough about how helpful the staff was. The only downside was everything in the area except the shopping centre is closed Sunday and Mondays. This includes the restaurant to the hotel. However they still managed to get me a drink when i needed one and very quickly. They also called me on my cell phone and advised me of the closures, The only issue was that i didn't have a sim card for Europe so i didn't get the message until i got home. They did try. We would not hesitate to stay here again. We will come back , but on a Tuesday. I found everyone that we came in touch with in Paris wonderful. They are warm, friendly ,kind and accommodating to us with our poor french. I will brush up on my language skills and come back again soon. See Julie at the front desk , i can't think of anyone nicer to be greeted by.

Dear Minou247, Thank you so much from our entire team for this amazing comment ! We are truly very happy that you enjoyed your stay with us. I will share your feedback with our team, and especially Julie with great pleasure. We cannot wait to see you soon for your next stay !

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 514 件のレビュー 7.6/10 ロケーション
  • 928 件のレビュー 7.7/10 客室
  • 1,014 件のレビュー 8.6/10 サービス
  • 6 件のレビュー 7.1/10 インターネット
  • 459 件のレビュー 7.1/10 朝食
  • 262 件のレビュー 7.4/10 清潔さ
  • 249 件のレビュー 4.2/10 料理
  • 56 件のレビュー 2.3/10 バー&飲料

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