プルマン マイアミ エアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,325 件のレビュー

プルマン マイアミ エアポート - Image 1
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プルマン マイアミ エアポート - Image 4

説明

ホテルのその他の情報

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

当ホテルの客室

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ホテル所在地

プルマン マイアミ エアポート

5800 Blue Lagoon Drive
33126 マイアミ
アメリカ合衆国

GPS:25.7819722, -80.291622

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Tavolo

当ホテルのレストランでは毎日6時から11時30分まで朝食をご用意しております。レストラン「ラリビエラ」ではランチを月曜日から金曜日の11時30分から14時まで、ディナーを毎日18時から23時までご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,325 件のレビュー

トリップアドバイザーの評価  4.0/5  4,959 件のレビュー

2023エクセレンス認証

Good location

トリップアドバイザーの評価 3.0/5

PKEM Couples - トリップアドバイザー認証口コミ

My wife and I stayed for one night, as we had a connecting flight out of Miami airport the following day. For this purpose, the hotel was fine and it was a good location close to the airport. The hotel itself is a little tired in terms of decor, but the room was well appointed for what we needed. The pool area was great and this is a real plus for this hotel. We had drinks in the bar and some bar food in the evening, although sadly, the restaurant was not open. The staff were excellent and really made us feel welcome with great service. My overall rating reflects that the hotel needs a refurb and it was disappointing that the restaurant was shut.

Pass this Pullman by

トリップアドバイザーの評価 3.0/5

KD7152 Couples - トリップアドバイザー認証口コミ

This hotel is very close to the airport- bonus. We arrived at 3 pm super quick check in. Lobby area is attractive but stair carpet a little thread bear. Room smelt damp and in need of an update. Dark and gloomy. Coffee machine didn’t work and one of the lights didn’t work. We made use of the pool and it has a great view and disability chair for access to the pool. Not enough beds around the pool and it looked like people had gone and just left their towels in situ using the few beds there was. Restaurant looked lovely, only to be told it was shut. So you eat bar food in the bar area and hope you get a seat at a high table and not just one of the coffee tables. Food was a mixed bag. Bar staff were friendly. We would not return.

Don’t stay here. Much better options nearby.

トリップアドバイザーの評価 2.0/5

AndPulli トリップアドバイザー認証口コミ

Poor, slow service. Bizarrely slumping beds that are more like hammocks. Rooms small and tired. $5 charge per package. Shuttle didn’t leave on time. Expensive breakfast. Stay elsewhere. This place is not well run and is in desperate need of an update. Devalues the Pullman brand.

Thank you for taking the time to share your experience. We are incredibly sorry to see that your stay with us was not perfect. The items you have mentioned are not up to our normal high standards and will be addressed with diligence. We hope you'll reconsider and give us another opportunity to impress you with the wonderful experience we are known for.

very odd almost surreal experience

トリップアドバイザーの評価 3.0/5

WallyG47 トリップアドバイザー認証口コミ

This experience was very incongruous with what one would expect from a 4star hotel. I paid for early check in since my red-eye got in at 6AM. By 2PM I still had no room, and when the manager tired of looking at me snoozing in the lobby, she got me a room instantly. The bed sagged to the floor. The shower didn't work. The phone didn't work. They upgraded me to a suite the next day. The bed sagged ALMOST to the floor. The shower and phone both worked. I hear music and partying from the lobby at all hours of the day and night. I had to call at 4AM one night to ask them to turn it down. I've NEVER encountered this from ANY hotel - not even a 2star. The elevator was broken; The ice machine was broken. The restaurant wasn't open for dinner. I have no idea if they had room service, there was no indication that there was and no one told me differently. If you're paying more than $60/night for this place, you're overpaying.

Dear Wally, First and foremost, we are very sorry for your check-in experience, especially after your long travels. We also understand that we should have gotten your room right the first time, and we apologize for our shortfalls. Rest assured, we will share your maintenance concerns with the respective team so action can be taken. Additionally, we will do better at enforcing our quiet hours moving forward, as the comfort of our guests means everything. Thank you very much for sharing your experience and giving us the opportunity to take a step in the right direction for our future guests.

Are you kidding me. Revamped lobby but they only did a patch up job on the rest.

トリップアドバイザーの評価 2.0/5

Urbaniz トリップアドバイザー認証口コミ

I don't personally know what this hotel was before but it is not a new build. Sort of seems like maybe it was Holiday Inn or something prior? The entry and lobby is nice but when you get to your room ours was very disappointing if not gross. You could tell it was just a quick cosmetic touch up to what was there before. Same bathroom fixtures from maybe the 80s - 90s? I think the furniture was also from the previous hotel. The whole thing was just shabby and the hotel was not cheap when we stayed there.

Thank you for your feedback. We assure you that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we're always putting our best foot forward and presenting our property, accommodations, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of comfortable and seamless.

との提携 TripAdvisor

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