Novotel Zurich Airport Messe 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.5/5 1,086 件のレビュー

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Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
Novotel Zurich Airport Messe - Image 3
Novotel Zurich Airport Messe - Image 4
Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

説明

ホテルのその他の情報

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

当ホテルの客室

ホテル所在地

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

電話番号
ファックス +41 44 829 99 99

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.5/5  1,086 件のレビュー

トリップアドバイザーの評価  3.5/5  1,474 件のレビュー

Disappointing stay

トリップアドバイザーの評価 1.0/5

angelopW1657QU トリップアドバイザー認証口コミ

We stayed in this hotel for a few nights when visiting Zurich. The over all experience in Zurich was great, Switzerland is a beautiful country and the people are the most friendliest I ve come across in Europe I was very disappointed with the hotel, having worked in Hotels I know when I see poor maintenance. The room was dated, with a TV from the 80's (not a problem when your out all day, but when you want a bit of TV for the Kids, not great) The bathroom was dirty, the grout had plenty of mould and generally looked unhygienic. One of our rooms had a bottle of alcohol broken, as usual the lady in reception disputed this was very unfriendly and unhelpful. I don't think this hotel does justice to beautiful Switzerland.

Good Place to stay, not overpriced

トリップアドバイザーの評価 5.0/5

ddmjr79 トリップアドバイザー認証口コミ

We stayed here twice on a recent family trip to Europe. We began and ended our trip in Zurich, and stayed at this location for a total of 3 nights. The location is convenient for it's proximity to the airport, and it's very close to the train stop. The rooms were small, but no less than most European hotels. We traveled as a family of 4 (2 adults, 2 kids ages 7&6) and we were able to sleep comfortably at night. The staff was very friendly. Would recommend to others, and would stay here again

Dear Madam, We would like to thank you for this review about your experience in our hotel. We're delighted to hear that you appreciated the convenience of our hotel's location to the airport and nearby train stop, ensuring a stress-free start and end to your travels. It's wonderful to know that our rooms provided a comfortable night's sleep for your family of four. Our team strives to offer warm hospitality, and we're glad that you found our staff to be very friendly. We look forward to the opportunity to welcome you back for another pleasant stay. We hope to have the opportunity to welcome you back on a future occasion. Best regards, Monica Moya Amengual, Front office Manager

Friendly staff and needed renovation in progress

トリップアドバイザーの評価 4.0/5

Stephan L ビジネス - トリップアドバイザー認証口コミ

I was welcomed by friendly staff and I was given a brand new renovated room. The hotel is undergoing an extensive and needed renovation. Bed was comfortable and the room itself felt cozy and calm. The hotel is directly located next to a tram station which makes it logistically easy to commute from and to Zurich airport

Dear Sir, We appreciate the time you took to provide this review. We're delighted to hear that our staff's warm welcome made a positive impression and that you enjoyed the comfort and tranquility of your newly renovated room. It's also great to know that our location provided the convenience you needed for your travels to and from the airport. While we are pleased with your positive feedback, we also recognize the importance of the renovation you mentioned. Rest assured, this is part of our commitment to enhancing guest experiences and updating our facilities, ensuring that all areas of our hotel meet the high standards our guests expect and deserve. We hope to welcome you back soon! Best regards, Monica Moya Amengual, Front office Manager

Rooms in bad need of repair!

トリップアドバイザーの評価 2.0/5

lagunanina Couples - トリップアドバイザー認証口コミ

Rooms badly need fixing! Marks on the walls, rusted lamp and rusted bathroom drains that didn’t work, hair dryer that went on and off, discolored tile caulking, no soap or shampoo in shower, only at the sink, and more. Certainly not worth $250 a night plus city tax! We were there for one night, and when we checked out, and listed our complaints, we were told just “My Apologies.” And then asked why we didn’t let them know at check in so we could change rooms! We’re we supposed to inspect the entire room on check in?!? No offer of lowering the rate, just a rude attitude. Never will stay at a Novotel again!

Dear Lagunanina, Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient for your stay. However, we are truly sorry to learn about the issues you encountered in your room. We strive to maintain a high standard of cleanliness and comfort for our guests, and it seems we fell short in this instance. Your feedback is valuable to us, and we will address these concerns with our housekeeping team to ensure improvements are made. Regarding the lack of soap and shampoo in the shower, we apologize for the inconvenience and will make sure to check and replenish these items more diligently in the future. We understand that our guests expect a certain level of quality for the rate they pay, and we are committed to providing a better experience moving forward. We hope we can provide you with an improved stay in the future. Kind regards, Monica Moya Amengual, Front office Manager

Very pleasant stay

トリップアドバイザーの評価 5.0/5

AmzC88 Friends getaway - トリップアドバイザー認証口コミ

Excellent last minute stay due to flight issues getting home. Staff were friendly, helpful and understanding, really could not have done more for us in our situation. Rooms were spacious, smelt nice and clean. Beds were comfy and facilities in the rooms were great. Only minor improvements in my opinion to make our stay even better, kettle in room instead of just coffee machine hot water (gets hotter in a kettle for teas), normal breakfast tea in room and a robe would have been nice. Would highly recommend!!

Dear Guest, Thanks for this review. We are delighted to hear that our staff provided friendly, helpful, and understanding service during your stay. It's great to know that you found our rooms spacious, clean, and comfortable, with useful facilities. We appreciate your feedback regarding the kettle and tea options in the room, as well as the suggestion for providing robes. We will take your comments into consideration for future improvements. Please note that our breakfast buffet offers a variety of options, and we are always looking to enhance our offerings based on guest feedback. We hope to welcome you back. Best wishes, Monica Moya Amengual, Front office Manager

との提携 TripAdvisor

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