メルキュール ホテル ミュンヘン シティセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,184 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • 若く元気あふれるチームが意欲的におもてなしいたします。

  • 革新的なレストランのコンセプトは「リラックス」です。ぜひ、くつろいでください。

  • ミュンヘンの中心部の一等地。

  • 無料のミニバーが含まれます。

当ホテルの客室

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Discover

ホテル所在地

メルキュール ホテル ミュンヘン シティセンター

Senefelder Str. 9
80336 ミュンヘン
ドイツ

GPS:48.137948, 11.560171

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RELAX FOOD,DRINKS AND YOU

当ホテルのレストラン「リラックス」でゆったりとおくつろぎください。屋台風料理、当ホテルのワイン醸造業者が生産した上質なワイン、地ビールをお楽しみいただけます。厳選したジンとトニックは、とりわけ自慢の味と香りです。ぜひ、いらしてください!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,184 件のレビュー

トリップアドバイザーの評価  4.0/5  2,720 件のレビュー

2023エクセレンス認証

Great hotel

トリップアドバイザーの評価 5.0/5

paulcarolc Couples - トリップアドバイザー認証口コミ

The staff are exceptional the food was excellent in the restaurant easy walking distance into the old town really appreciate the staff so helpful We were within walking distance to some great restaurants go off the beaten track the train station nearby

Dear Paulcarolc, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

Mercure Hotel Muenchen City Center

トリップアドバイザーの評価 4.0/5

lingteh Couples - トリップアドバイザー認証口コミ

The location is very near to HPF and convenient. Walking distance to most touristy locations. However, there is a casino nearby. The neighborhood can get a bit rowdy. The staff are very friendly and helpful. The room is very quiet, even though it is just beside the street. The mini bar with apple and orange juice are free is really a great gesture. Breakfast buffet was delicious. The spread with bacon, 3 types of eggs , breads etc are wonderful. The room is spacious, but the management should provide (1) more benches to place luggages (2) more coat hooks (3) sliding door for the shower (4) new mattres (5) bathroom entrance door should swing the other way around to provide more space in the toilet.

Dear Lingteh, thank you for the review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. Stay healthy Sebastian

Think twice before you book

トリップアドバイザーの評価 1.0/5

Morina S トリップアドバイザー認証口コミ

Housekeeper stole my airpods but not the case and changed the pin on my luggage. When I complain about it to the reception the Chinese man was very rude to me and didn´t listen to me, he was on side the housekeeper. But I called the police and they helped me. Some people should not be on the front desk or in service work. I would never stay at this hotel again. So rude and I could not trust the housekeeper

Dear mar_agudnys2023, we sincerely regret to hear about the unfortunate experience you claim to have had during your recent stay at our hotel. We take all guest concerns seriously, and we would like to address your feedback. First and foremost, we want to assure you that we prioritize the safety and security of our guests. Allegations of theft and tampering with personal belongings are treated with the utmost seriousness. However, after a thorough investigation, we could not find any evidence to support your claim. Our team is committed to providing exceptional customer service, and we do not condone any form of misconduct by our staff. We take pride in our diverse and dedicated team members who strive to create a welcoming environment for all our guests. We are particularly concerned about your statement regarding a staff member being biased or unhelpful. Our goal is to provide courteous and efficient service to all our guests, regardless of their background. We apologize if you felt otherwise and assure you that we do not tolerate any form of discrimination. Stay healthy, Sebastian

Almost a 5 star

トリップアドバイザーの評価 4.0/5

Macde124 Couples - トリップアドバイザー認証口コミ

Hotel is located near MRT. We arrived early and get our rooms ready with an upgrade due to Accor Platinum status. Front desk is very friendly and the rooms look very vintage in a good way. We stayed on the 6th floor and even had a shoe polisher in the hallway, which is helpful during winter to remove snow and mud in our shoes. The minibar was also complimentary which we thought was a nice gesture. The breakfast spread is pretty decent but repetitive everyday. Rate could've been 5star if not because of the 2 breakfast hostesses, which always cross their arms and not even smile whenever we come. They're even gossiping at the front of the restaurant about their colleagues and problems in life, which is a huge turn off.

Dear Macde124, thank you for the great review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

This hotel was awesome! Clean, modern, big shower, great location, friendly staff.

トリップアドバイザーの評価 5.0/5

I7705JOallisonc トリップアドバイザー認証口コミ

We love this hotel! We stayed in the two-story room with the spiral staircase. It was beautiful and clean and modern. The service was SO friendly! The bathroom and shower were spacious and very nice. We loved the location, very close walking distance to the central train station and Marienplatz. And the breakfast (not included) was fantastic. We will absolutely stay here on our next trip to Munich.

Dear 17705JOallisonc, thank you for the awesome review and your stay at our place. I am glad you enjoyed your time in Munich. Let me pass your feedback to my lovely team. We hope to welcome you again. Stay healthy Sebastian

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,849 件のレビュー 8.9/10 客室
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  • 36 件のレビュー 6.9/10 インターネット
  • 1,043 件のレビュー 9.1/10 朝食
  • 934 件のレビュー 8.3/10 快適さ
  • 635 件のレビュー 8.1/10 清潔さ
  • 608 件のレビュー 8.4/10 お値打ち度

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