ibis Le Mans Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,025 件のレビュー

ibis Le Mans Centre - Image 1
ibis Le Mans Centre - Image 2
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説明

ホテルのその他の情報

  • Family and communicating rooms

  • Big screen - chromecast - beIN SPORTS TV channels

  • Tram stop 150 m away, all destinations - train station and university

  • Secure car park by advance reservation at the hotel or free public car park

当ホテルの客室

ホテル所在地

ibis Le Mans Centre

Quai Ledru Rollin
72000 LE MANS
France

GPS:48.007044, 0.191477

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

GRAPE BAR LE MANS

非契約写真

Discover our new space, the Grape Bar, a modern place to meet friends or colleagues, family or as a couple amid good fresh local produce. It is time to enjoy real relaxation on the terrace.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,025 件のレビュー

トリップアドバイザーの評価  4.0/5  849 件のレビュー

someone needs to be kicked into action

トリップアドバイザーの評価 2.0/5

sol500 トリップアドバイザー認証口コミ

Avoid room 120......the heating is broken, so you get a frozen room that cannot be fixed and apparently cannot be changed. And the restaurant - yet again a new concept. Most of the menu is not available at 1830 when the restaurant opens......reception staff is unfailingly helpful and friendly. But too many issues show a lack of attention to detail, to the basics.

Bonjour Monsieur Sol500, Nous vous remercions d'avoir pris le temps de nous faire un retour suite à votre séjour dans notre établissement, et avons bien noté les points sur lesquels nous pouvons nous améliorer afin que votre prochain séjour se passe au mieux. N'hésitez surtout pas lors de votre séjour à informer les personnes présentes 24h/24 en réception des points techniques qui ne fonctionnent pas afin qu'ils puissent intervenir pour les solutionner. Nous espérons vous accueillir de nouveau très prochainement parmi nous que vous constatiez les améliorations par vous-même et vous souhaitons une très bonne journée, Mohamed AZARKAN Adjoint de direction Hôtel ibis Le Mans Centre

Avoid the bar.

トリップアドバイザーの評価 3.0/5

gillh864 トリップアドバイザー認証口コミ

No beer pump working, so had gin & tonic & campari & lemonade instead. Extortionate at 22,50€. No prices displayed. No ice either. 2 coffees the day before were cold & had to be microwaved. Not impressed.

Dear GILLH, We are very sorry for the little disappointements that you encountered during your stay. We make sure to reach toward improvement everyday. Therefore, your comment will help us improve. We hope to receive you soon again in order to show you that your comment was not vain. In the meantime, we wish you a very pleasant end of the day. Kind regards, IBIS LE MANS CENTRE

No IBIS for us again

トリップアドバイザーの評価 2.0/5

Owlly99 トリップアドバイザー認証口コミ

I was disappointed in this IBIS. Upon arrival, we were informed they wanted our credit card details for security but no money would be taken. They actually put 230 euros through the card but then tried to explain it wouldn't actually be charged and that it was because it was a foreign credit card and that all hotels did this. No so, their sister hotel Mercure. We didn't book breakfast and we're glad we didn't because when we saw it covered in flies the next morning, it was a big no no. I wanted a cup of tea, you know, the ordinary breakfast type tea that one gets around the world and even in France you get a Yellow Liptons bag but there was not one in the whole hotel apparently. We had to ask for a 'tea tray' for our room!!! and there was Mint or Camamile, urgghhhh. I settled for coffee because I didn't know how to use the funny new fangled thing on the tray. I had to go for milk and walked down the road for a bottle of water. For dinner, we went up into the town centre, easy to reach from the hotel and if you like burgers, then that's wonderful. No more to be said. The room we were given was tiny, and for my disabled husband was very difficult. There was not even BBC World news on the TV which was hanging off the wall. Just disappointed more than anything. Hey ho.

Basic, clean but a bit tired

トリップアドバイザーの評価 3.0/5

Chips_with_Jam Couples - トリップアドバイザー認証口コミ

Staff here are very friendly and there is a secure garage below the hotel which makes it perfect for a stop if you are driving through France. The room was clean but the hotel is very tired - carpets need to be replaced and the age of the fixtures and fittings give a sense that the place needs a clean even when it doesn’t. Breakfast however is great - lots of fresh bread, Madeline’s, crepes, fruits, yoghurts and decent coffee from a machine. So we’d stop here again but definitely wouldn’t linger for a few days.

Dear Madam, Dear Sir, Thank you for taking the time to write to us following your stay in our establishment. We are sorry that the service and the performance were not up to your expectations, and we ask you to accept our most sincere apologies. Be aware, however, that we have re-sensitized the teams so that this problem does not persist.Our establishment had started its major renovations in 2019 as you could see in our reception area, bar and restaurant. Some rooms were completely redone and almost all our bathrooms in 2019. However, the health crisis did not allow us to continue this makeover to make our establishment one in which the entire team would take real pleasure in welcoming delighted guests. We hope to have the pleasure of doing so very soon. Sincerly Hôtel ibis Le Mans Centre - restaurant Grape Bar

Clean and comfortable

トリップアドバイザーの評価 3.0/5

Wendy C Friends getaway - トリップアドバイザー認証口コミ

We thought that, to mark the end of a 3 week, frugal trip through Spain and France, we'd upgrade to a 'Superior' room on our last night. How disappointed we were to find a basic room awaiting us. We told the receptionist we'd paid for a superior 'comfort' room. She disappeared for several minutes then returned and told us it was now a superior room because she'd put tea and coffee-making equipment in it! We returned to the room and found a tray containing a kettle, tea bags, instant coffee, a bottle of water and paper cups! (See photo.) This, apparently, made it a superior room!! However, the room was clean, the bed linen was crisp and the bed was comfortable. There was no outside noise. (We were in a room around the back.) The hotel was 2 minutes away from the amazing Old Town - just across the river. Breakfast was adequate: fresh fruit salad, fruit drink, yogurts, bread, eggs (toast your own bread and boil your own egg), ham, cheese, croissants, pan au chocolat, cakes and various teas and machine-made coffee. Apart from one friendly young lady who supervised breakfast, no one spoke any English whatsoever so if your French isn't up to much, have Google translate at the ready; it (usually) gets it right! Parking needs to be booked in advance. Messaging was slow so we rang. I've photographed the Ibis garage. It's in Rue de Chene Vert. You need a code to get in. We parked outside the garage and one of us walked round to Reception, a few yards away, to get the code. Thankfully, the parking spaces were easy to access, unlike all the other hotel parking we'd experienced.

Dear Madam, Dear Sir, Thank you for taking the time to write to us following your stay at the Ibis Le Mans hotel. We are sorry that the service and delivery did not live up to your expectations, and we ask that you accept our most sincere apologies. Do not hesitate during your stay to inform the people present 24 hours a day at the reception of the technical points which do not work so that they can intervene to solve them. We will be happy to welcome you soon. Guest Relation Hotel Ibis Restaurant Grape Bar

との提携 TripAdvisor

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