イビス スキポール アムステルダム エアポート 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 4,514 件のレビュー

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Schipholweg 181, 1171 PK バドフーフェドルプ, オランダ

説明

ホテルのその他の情報

  • Bureau VeritasによるALLSAFE認証取得済みのホテル

  • パーク、スリープ & フライパッケージをご用意しております

  • 市の中心部までバスで20分の直通

  • 無料の空港シャトルサービス

  • 朝食、ランチ、ディナーはビュッフェ式レストランでお召し上がりいただけます。ロビーの土産物店は年中無休で終日営業しています。

当ホテルの客室

ホテル所在地

イビス スキポール アムステルダム エアポート

Schipholweg 181
1171 PK バドフーフェドルプ
オランダ

GPS:52.325325, 4.795116

電話番号
ファックス +31 20 657 0199

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  4,514 件のレビュー

トリップアドバイザーの評価  3.5/5  5,199 件のレビュー

設備が古い

お客さまの声 3.0/5

匿名 ビジネス - 確認済みレビュー すべて

空港まではバスがあり便利であったがバス停を探すのに苦労した。地図を入れて欲しかった。

様 この度は、当ホテルをご利用いただき、またお時間を割いて、お言葉をお寄せいただきまして、誠にありがとうございました。 ご滞在に関するご意見をお聞かせいただき、ありがとうございました。 設備の古さについては、ホテルでは改装された部分とそうでない部分があります。将来的にはすべてのお客様に快適にお過ごしいただけるよう、改良に努めてまいります。 空港までのシャトルバスの停留所をお探しの際にご不便をおかけしたこと、お詫び申し上げます。今後はより明確な案内を提供できるよう努めてまいります。 お部屋の清潔感では、ご期待に添えず申し訳ございませんでした。日々の清掃には細心の注意を払っておりますが、お客様のご意見を真摯に受け止め、さらなる改善を目指してまいります。 価格に関しましては、当ホテルでは様々な価格帯のお部屋をご提供しており、お客様に最適なプランをお選びいただけるよう努めております。また、シャトルバスの無料サービスなど、価値あるサービスを提供しておりますので、今後ともご検討賜りますようお願いいたします。 清潔さについては、「まずまず」との評価をいただき、ありがとうございます。これを励みにスタッフ一同、より一層の努力を重ねてまいります。 またのお越しを心よりお待ちしております。 IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Service Above and Beyond

トリップアドバイザーの評価 5.0/5

darrencZ2256EV トリップアドバイザー認証口コミ

My wife and I booked a night at the IBIS the day prior to our early morning flight back to Canada. We arrived late afternoon via the shuttle, after taking the train to Schiphol from Arnhem. My wife had been ill that morning, having picked up a virus from a family member. Long story short, after checking in and receiving our room keys, my wife became unwell. She was sitting in one of the lobby chairs when she lost consciousness. I immediately called for assistance, and the response took less than one minute. A staff member with first-aid training and carrying a medical bag assessed her and helped her regain consciousness. The duty manager stood beside me while he called 0911 and was also in communication with a doctor's post receiving advice. A third staff member was nearby at the ready, in case anything was needed. My wife, thankfully, recovered quickly. However, the staff member stayed with her for 15 minutes, showing great kindness and consideration. The duty manager helped me bring all of our luggage up to our room. I was also offered "a beverage or anything else that I needed". An EMS team soon arrived and provided testing/assessment in their ambulance. Overall, a 5-star response, that was greatly appreciated. Thanks again to all who provided assistance. The hotel is large, but friendly. There are multiple varied hospitality and food options to meet the needs of all travellers. The facility is very clean. Rooms are compact but very functional. The 15-minute shuttle bus to the terminal runs very regularly.

Dear Darrencz, Thank you for such a great review. We are heartened to hear of your recognition for the swift and caring actions taken by our staff during the unforeseen medical situation with your wife. Ensuring the safety and well-being of our guests is a top priority, and we are glad to have been able to assist effectively in your time of need. It is always rewarding to learn that our facilities, including the variety of our hospitality and food options, as well as the cleanliness of our rooms, have met the expectations of our guests. We believe that our commitment to functionality and comfort plays a crucial role in providing a satisfying experience at our hotel. Additionally, we are pleased that the convenience of our shuttle bus service contributed positively to your overall experience, making the journey to and from the airport terminal smooth and stress-free. We look forward to a return visit from you in the future. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - accorhotels.com

Good for an airport layover

トリップアドバイザーの評価 5.0/5

AmericanInParis2 トリップアドバイザー認証口コミ

Comfortable bed and pillows, clean bathroom - good place to get a night of sleep if you have an overnight layover or early morning flight from Amsterdam airport. Breakfast is served early and there are plenty of options - eggs, fruit, yogurt, bread and croissants, vegetables, cheese, coffee.

Dear America, thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found comfort in our beds and pillows, ensuring a restful night's sleep. It's pleasing to know that our clean bathrooms met your expectations. Our team takes great pride in offering a variety of breakfast options early in the morning to accommodate the needs of our traveling guests. We look forward to welcoming you back. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - accorhotels.com

Refusal to change booked date after a system error.

トリップアドバイザーの評価 1.0/5

Jean D トリップアドバイザー認証口コミ

I had a flight booked for Tuesday morning (26 March) and on Monday (25 March) I went online (on the Ibis website) to make a booking for the evening of the 25th of March. I selected the dates and upon checkout I was asked to enter my username and password. I went through the process of booking a room and only upon confirmation did I realise that the dates had changed (it was changed to the 14th of April - a date I would never have selected as my flight was the 26th of March). I IMMEDIATELY called the hotel to move the booking to the 26th of March. I was told, rudely, that nothing can be done. The booking would have cost more so they can't move the booking. When I said I am happy to pay the difference then I was rudely told but then I can just as well pay the full amount to rebook (we are talking 20 euros in difference vs 130 euros to rebook). No matter how much I explained that I literally JUST paid and there was a system error they kept repeating no refunds. They can ADD dates to my stay but they can't change the date. I then asked for a refund, which, of course, was also denied. I was sent pillar to post and no one could help. EVEN though this was a system problem. I was told I should be more careful next time and that mistakes happen (we all make them I was told) and that this is unfortunate but they cannot accommodate me in anyway. All I wanted was to change the date LITERALLY minutes after I had booked the hotel. I always book at Ibis, so does my family, but I will NEVER again book there because of the poor customer service and because of the unwillingness to help.

Dear Guest, Thank you for this review about your recent stay. We regret that you were not completely satisfied with your experience. However, we would like to make all our guests aware that by deciding to take advantage of a reduced room rate by choosing the non-refundable option the specific conditions are clearly explained on the booking website. We do offer the option to choose a rate that has a free cancellation policy. We hope to see you again in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - accorhotels.com

Comfortable Stay with Stylish Vibes

トリップアドバイザーの評価 4.0/5

Rita_NDY3 Solo travel - トリップアドバイザー認証口コミ

While I found the price of water to be exorbitant (3.5 Euro, marked up 7 times the supermarket price), the room itself was comfortable with a spacious bed and a good shower. Surprisingly, the hotel had a more stylish and modern vibe than I had expected from an Ibis property. The convenience of the airport shuttle service was a major plus, especially for solo travelers like myself who were staying for just one night to catch connecting flights to other destinations.

Dear Rita, Thank you for your feedback. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We are, however, grateful for any suggestions from our recent guests that may help us better meet our guests' expectations. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards. IBIS SCHIPHOL AMSTERDAM AIRPORT

との提携 TripAdvisor

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  • 1,268 件のレビュー 4.4/10 料理
  • 1,062 件のレビュー 6.2/10 朝食

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。