ibis Tours South 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 960 件のレビュー

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10 Rue Michael Faraday, RN 10, La Vrillonnerie, 37170 CHAMBRAY LES TOURS, France

説明

ホテルのその他の情報

  • Chez Léonard on-site restaurant open evenings 7-10pm - local cuisine

  • Close (5 minutes) to A10 and A85 highway exits

  • Free private car park

  • In the heart of the Loire Valley and close to the Zoo Parc de Beauval

  • Ideally located for the Loire à Vélo cycle route

当ホテルの客室

ホテル所在地

ibis Tours South

10 Rue Michael Faraday, RN 10, La Vrillonnerie
37170 CHAMBRAY LES TOURS
France

GPS:47.335295, 0.700688

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

Chez Léonard

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  960 件のレビュー

トリップアドバイザーの評価  4.0/5  705 件のレビュー

The good and the bad

トリップアドバイザーの評価 3.0/5

plodder49 Couples - トリップアドバイザー認証口コミ

There are two aspects to this review - the hotel and the restaurant. The former left my wife and I quite satisfied. The reception was cordial and efficient and the room was clean and tidy. The bed was very comfortable and the shower had a good strong delivery. I think for the price we paid a complimentary bottle of water would not have been to much to ask for. The room was quiet and we both slept very well. We decided to have a pre-dinner drink and as I had already paid for the room I asked if the drinks could be added to the dinner bill. This was agreed. The barman seemed to have some difficulty understanding my very adequate French but we eventually got two beers. We then went into the dining room. On the table quite prominently displayed was a menu of wines by the glass. Given that they were priced at 7 euros and over I thought if we had two glasses each then a bottle would be better value. The barman was now a waiter, and I clearly asked in French if there was a bottle menu. It took a while for him to show me this list which was under the food menu. I got the impression that he thought I was being rather dim not to have spotted this. We ordered our food. There was quite a long wait for the starters, not excessive perhaps. Then another long wait for the main courses. We enjoyed our food which was imaginative and well-prepared. Perhaps they should rename “Les saucisses” as “la saucisse” given that I had only one. We wanted a pudding. We waited. The restaurant wasn’t busy. We waited. Eventually we gave up. I paid the bill. We almost always leave a tip, but if you do not get good service then why leave one? When I went up to the room I glanced at the bill with my glasses on and noticed that they hadn’t charged for the two beers. I went back downstairs to pay as neither of us would have felt comfortable taking advantage of an oversight. For the first time the whole evening the barman actually smiled. He thanked me for my honesty. We couldn’t help but compare him with a young waiter of similar age at the celebrated Parisian brasserie, Chartier’s. He was thoroughly charming, allowed us to take a photo of our granddaughter with him, and was even able to crack a joke about serving the women first except when it came to the bill. Not everyone can be engaging but a smile and patience goes a long way, even if you are thinking that your customers are slow-witted imbeciles.

Dear plodder49, Thank you for this very detailled review. I am delighted to read that you appreciated the comfort of your room as well as the cleanliness. Regarding the different aspects of the restaurant that you mention, I'm sorry if the wait seemed excessive to you. Even if the activity did not seem important to you, the waiters also have to manage the bar, room service, etc... and like everywhere, we have trouble having full teams, especially in the kitchen. We have two very distinct wine lists by the glass : a table placed on the table called D-VINE : this is an innovative technology that serves reputed wines by the glass, hence the relatively high prices (between €6 and €14 € for a classified Saint-Joseph). On the same support as the restaurant menu, you will find this time a selection of only local wines and we work directly with the producers. Prices are more reasonable. Thank you for your honesty on the restaurant bill. Our teams are regularly congratulated for their sympathy and their professionalism, I regret that you did not feel this benevolence during your meal. Best regards, Benjamin GIRARD - Deputy Manager

とても親切！

お客さまの声 5.0/5

レネ ア. ファミリー - 確認済みレビュー すべて

レセプションでもレストランでもスタッフの対応がとても良かったです。

Dear MIKA L., We very much appreciate your comments regarding your stay at the ibis Tours Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bets regards, Benjamin GIRARD - Deputy Manager

stop over on the way home after xmas

トリップアドバイザーの評価 5.0/5

Movita2015 ファミリー - トリップアドバイザー認証口コミ

when we have long journey by car, we chose IBIS hotels for stop over. we arrive late and leave early. Ibis is flexible, clean, offers dinners and breakfast if we wish and we have always been rather satisfied of the service and the food offer and quality. Ibis are flexible, you do not need to book long in advance and if ever one hotel is full, they will point you another one at few kms away which has rooms available. we are Ibis customers for a while and happy with the quality/price overall. we also believe the offer is improving with Ibis Style which is a positive point for us.

Dear Movita2015, Thank you very much for your loyalty to the ibis brand and the Accor group. We are delighted that you enjoyed our various services such as breakfast "The Market" and our new restaurant. As regular customers, you now benefit from more advantages thanks to the All loyalty program. See you soon in Tours and best wishes for this new year ! Benjamin GIRARD

Pleasant stay, helpful reception

トリップアドバイザーの評価 5.0/5

Jimmy M トリップアドバイザー認証口コミ

A good hotel with bright bar, lobby areas and reasonable sized rooms. Breakfast was standard but fine. The star was the chap on reception who put our minds at rest re a car tyre puncture ie. we could check out late if needed. Thanks!

Dear SpanishTinto, We are delighted that you have enjoyed our new spaces which have just been renovated with more brightness and comfort. Our team was delighted to be able to help you with your flat tire. Best wishes for 2020 ! Benjamin GIRARD

Building site

トリップアドバイザーの評価 1.0/5

alastair W Couples - トリップアドバイザー認証口コミ

Booked for one night September 2019 travelling through France mostly staying at Ibis Hotels. It was in the middle of being rebuilt. No restaurant no bar. The room and corridor were full of cement dust. Complained that they should have informed me when I booked (wasn’t cheap) They said they had sent out a separate email to customers. Eventually found it in junk mail. Still, shouldn’t be booking customers to a hotel in that state. Asked for a gesture discount but no joy even though I am an Accor club member. Really sharp practice for what is a good corporate hotel group normally.

Dear alastair, We are aware of the nuisance involved and we apologize again. Know that our team is fully mobilized to ensure that your stay is still in the best conditions. We have sent an email to our customers and all our websites are update since the month of June 19. From the beginning of November, we will be delighted to present our "Chez Léonard" catering concept, new equipment to relax and facilities to facilitate coworking. Looking forward to welcoming you back to completely redesigned spaces. Regards, Benjamin GIRARD

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 153 件のレビュー 9/10 ロケーション
  • 396 件のレビュー 7.1/10 客室
  • 412 件のレビュー 9.3/10 サービス
  • 166 件のレビュー 8.2/10 朝食
  • 150 件のレビュー 8.6/10 清潔さ

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