ノボテルサンパウロモルンビ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,319 件のレビュー

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ノボテルサンパウロモルンビ

R Ministro Nelson Hungria 577, Vila Tramontano
05690050 サンパウロ
ブラジル

GPS:-23.61261, -46.70391

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GREEM

ノボテルモルンビの見事な365 Vistaレストランでは、エスタイアダ橋を一望するデッキで豪華な朝食とハッピーアワーを楽しみいただけます。ランチとディナーにはアラカルトメニューをご用意しております。

お客様のご意見

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実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,319 件のレビュー

トリップアドバイザーの評価  4.5/5  2,423 件のレビュー

2023エクセレンス認証

Do not go there. No se hospeden ahi

トリップアドバイザーの評価 1.0/5

Ubbo T トリップアドバイザー認証口コミ

First in english, luego en español. It is not a hotel, it is an event hall. We arrived and it looked like a children's playground. They had an event for children at the hotel. Crazy. They kept screaming and almost running over you constantly. On another day they had a wedding, loud music, we couldn't sleep. They forgot that they were a hotel. Almost all the staff were working on the wedding. We went to dinner, I think the guard was the one who took the order and I wouldn't be surprised if the cleaner was the cook. We never received one of the dishes. In the living room, the other people eating were hotel workers. It looked more like a country longhouse than a hotel. Shame. Another day they had products for sale inside the hotel, every time you went through the reception they offered you products as if you were in the municipal market. Disgusting. It is not a hotel, it is an event hall. Because they want to make more money organizing these events, they forget about their primary business. Hosting. It was the worst experience I had in my life with a hotel. Ahora en español No es un hotel, es un salón de eventos. Llegamos y parecía un parque de juegos infantil. Hicieron un evento para niños en un hotel. Una locura. No paraban de gritar y casi atropellarte constantemente. Otro día hicieron un casamiento, música a todo volumen, no se podía dormir. Se olvidaron que eran un hotel. Todo el personal estaba trabajando con el casamiento. Fuimos a cenar, creo que el guardia fue el que tomo el pedido y no me sorprendería que el limpiador haya sido el cocinero. No nos llego nunca uno de los platos. En el salón las otras personas que comían eran trabajadores del hotel. Parecía mas una casa comunal del campo que un hotel. Una vergüenza. Otro día pusieron venta de productos dentro del hotel, cada vez que pasabas por la recepción te ofrecían productos como si fuese que estabas en el mercado municipal. Un asco. No es un hotel, es un salón de eventos. Por querer ganar mas dinero organizando estos eventos, se olvidan de su negocio principal. El hospedaje. Fue la peor experiencia que tuve en mi vida con un hotel.

Dear Ubb0t, good morning. We sincerely apologize for any inconvenience you experienced during your stay with us. We would like to clarify that during your visit, Brazil was celebrating Children's Day, which is a significant occasion for families. As such, we hosted an event for our guests to partake in the festivities. All the participants in the children's party and the wedding event were also our esteemed guests. We understand that this might have been disruptive to your peace, and we deeply regret any inconvenience. We would love the opportunity to make it right and invite you back as our special guest to ensure you have a wonderful experience. We will definitely take your feedback into consideration and strive to strike a balance in the future. Thank you for sharing your experience, and we hope to serve you better in the future. Estimado Ubb0t Lamentamos sinceramente cualquier inconveniente que haya experimentado durante su estancia con nosotros. Nos gustaría aclarar que durante su visita, Brasil estaba celebrando el Día del Niño, que es una ocasión significativa para las familias. Por lo tanto, organizamos un evento para que nuestros huéspedes participaran en las festividades. Todos los participantes en la fiesta de niños y en el evento de la boda también eran nuestros estimados huéspedes. Entendemos que esto podría haber interrumpido su paz y lamentamos profundamente cualquier inconveniente. Nos gustaría tener la oportunidad de remediarlo e invitarlo nuevamente como nuestro invitado especial para asegurarnos de que tenga una experiencia maravillosa. Definitivamente tomaremos en cuenta su retroalimentación y nos esforzaremos por lograr un equilibrio en el futuro. Gracias por compartir su experiencia y esperamos servirle mejor en el futuro.

World class service 👏

トリップアドバイザーの評価 5.0/5

618neelank ファミリー - トリップアドバイザー認証口コミ

I have been to many countries but never have i experienced such amazing people, the friendliest I've seen ... always willing to help. You are sure to have thee best time ever. Highly recommended for families. Such warm hearted, welcoming people. I will come back to Brazil just to have the Novatel Morumbi experience. #10star rating Special mention to Claudio - who has seen to our every need,making is amazing

Dear Neelan, good morning. Thank you very much for your message and visit. It was a real pleasure to welcome you here. We hope to see you soon. Best regards and happy New Year!

Decent business hotel

トリップアドバイザーの評価 4.0/5

Ralf L ビジネス - トリップアドバイザー認証口コミ

Good value business hotel. Check in staff were efficient and friendly. The room was of a reasonable size, with enough outlets for laptop, phone, etc. The breakfast buffet was average by Brazilian standards. The choices for dinner were ok.. The gym is very small. There is a large outdoor pool and sitting area with a great view.

Dear Ralf, good evening. Thank you for sharing your experience and comments. After April 25th we will start a new restaurant concept and menu. We hope to see you again in the near futuro. Best Regards!

I loved it

トリップアドバイザーの評価 4.0/5

RookiefdYear ビジネス - トリップアドバイザー認証口コミ

I really liked a lot the hotel. It is very clean and nice, and also has a lot of stuff to do. The restaurant service was excellent, I was served by Jailson and he was very nice and gave me and my family an excellent service. The food was delicious, but I would like to suggest that maybe if you could add more salads or something light for the dessert would be amazing!

Dear Max, good morning. Thank you for your visit and sharing your experience. In a few weeks a new menu will be available for all visitors. We hope to see you soon! Best Regards!

Wonderful Experience

トリップアドバイザーの評価 5.0/5

carlc231 ビジネス - トリップアドバイザー認証口コミ

So this was my first trip to São Paulo Brazil . From my pickup at the Airport to my check in and check out, it was one of the best experiences I’ve ever had. The Novotel Hotel Staff were first class and honest. There was a bit of a language barrier but , they always did their best to accommodate me. Thank you for going above and be young for me . Grateful 🙏🏾

Dear Carl, good morning. Thank you very much for sharing your experience. It was a real pleasure to welcome you in our hotel. We wish you all the best and hope ro see you soon. Raphael and team Novotel Morumbi.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,070 件のレビュー 7.8/10 客室
  • 1,524 件のレビュー 9/10 サービス
  • 42 件のレビュー 5/10 インターネット
  • 590 件のレビュー 9/10 朝食
  • 580 件のレビュー 8.1/10 料理
  • 436 件のレビュー 8.7/10 清潔さ
  • 392 件のレビュー 8.1/10 設備

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