Novotel Le Mans 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,243 件のレビュー

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Novotel Le Mans - Image 1
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Bords de L'huisne, Boulevard Robert Schuman, 72100 LE MANS, France

説明

ホテルのその他の情報

  • Swimming pool and terrace fully renovated in 2018

  • Restaurant with views of the garden, the pool and the river

  • 3391 sq. ft (315 m²) of meeting space, up to 200 people

  • Chromecast in all rooms to share your programs from your smartphone

  • Close to the Zoo de la Flèche

当ホテルの客室

ホテル所在地

Novotel Le Mans

Bords de L'huisne, Boulevard Robert Schuman
72100 LE MANS
France

GPS:47.990715, 0.231485

電話番号
ファックス +33 2 43 75 31 76

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LA CHICANE - BRASSERIE MAISON

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your room.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,243 件のレビュー

トリップアドバイザーの評価  3.5/5  845 件のレビュー

Horrific

トリップアドバイザーの評価 1.0/5

Samuel L ファミリー - トリップアドバイザー認証口コミ

DO NOT STAY HERE. We booked via the Novotel main website. This is a disgrace to be called a Novotel. We have just spent two weeks travelling through France and Spain staying in several Novotel hotels (Barcelona was excellent) and were on our way back to Calais. We lasted approximately 5 mins in our room before handing in our keys and checking straight out. I wouldn’t have expected this substandard from an IBIS Budget. It was less than 2* quality. Basically a roadside motel in the wrong part of town with zero resemblance to the photos portrayed on the website. And to think I was fooled into spending more money online for “superior” rooms. I will be cancelling my all.com frequent user membership. I simply can’t trust another Novotel hotel ever again. €230 wasted. I’m currently driving to Calais with a car full of disgruntled children and wife for a re arranged 3am crossing

Average

トリップアドバイザーの評価 3.0/5

James B トリップアドバイザー認証口コミ

The outside of the hotel is dirty and uninviting. The main sign hasn't been cleaned in months and the path to the main door is dangerous and impossible to wheel a suitcase over? A small thing but seriously! Inside the main areas were clean and the restaurant wasnt bad ) no beef or veal on the menu which as the first table on a Saturday evening was poor. The toilets near reception were filthy and they looked like they hadn't been cleaned in weeks, plaster coming off the walls in the cubicle and dirty walls. Such a difference from the restaurant and communal areas. A lift that could only take 2 people - again not a huge issue but as a family annoying. The staff were very pleasant but someone needs to look at it with fresh eyes and focus on the basics of the user experience.

Hello, We would like to thank you for taking the time to provide us with feedback following your stay in our establishment. We have taken note of the points on which we can improve to ensure that your next stay goes as smoothly as possible and have shared them with the various departments concerned. We look forward to welcoming you back very soon, so that you can see the improvements for yourself, Best regards, Costumer team

Could do a LOT better

トリップアドバイザーの評価 2.0/5

ladyscribe トリップアドバイザー認証口コミ

I use Accor group because of their reputation. Le Mans needs a better housekeeper. Superior room had net curtains hanging off the rail in several places and the windows were filthy. No tissues first night and just enough shampoo in shower for one of us to use. The bathroom had the holes in the wall where the hooks should have been and there was no full length mirror. Restaurant ok...first time no hard copy menus...you had to use a QR code to find them...but they were written on blackboards if you did not have a smartphone and owing to the number of times I saw the boards being taken to tables, that encompassed a lot of people. Breakfast good in supplies, but lots of ingrained dirt round the coffe machine base...legacy of quick and not effective cleaning.

Dear Guest Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

良い滞在。

お客さまの声 4.0/5

Na ファミリー - 確認済みレビュー すべて

プール目的だったので、良い滞在でした。朝食は温かいものをもう少し増やしてほしい、他のノボテルより品数が少なく感じた。

KENTA N. 様 こんにちは、 私たちの施設でのご滞在の後、フィードバックをお寄せいただきありがとうございます。 私たちのチームの歓迎を楽しんでいただき、次の滞在が可能な限りうまくいくように改善できる点に注目していただければ幸いです。 ですから、またすぐにお会いできることを嬉しく思います。 Mara DESCHAMPS Directrice

Average stay, poor service in restaurant

トリップアドバイザーの評価 3.0/5

jfarrell8 ファミリー - トリップアドバイザー認証口コミ

Average hotel, rooms were ok, beds comfy but a very expensive restaurant for very average food and really poor service, Really just a stop off hotel for long drive to south of France. Ok for one night but eat elsewhere.

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Le Mans. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous avons bien noté les points sur lesquels nous pouvons nous améliorer afin que votre prochain séjour se passe au mieux et les partageons avec l’ensemble de l’équipe. Nous espérons avoir le plaisir de vous revoir bientôt parmi nous afin que vous constatiez par vous même les améliorations. Bonne journée,

との提携 TripAdvisor

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  • 15 件のレビュー 7.3/10 インターネット
  • 435 件のレビュー 5.1/10 料理
  • 282 件のレビュー 4.2/10 清潔さ
  • 275 件のレビュー 7.2/10 朝食
  • 258 件のレビュー 5.7/10 雰囲気

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Le Mansのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。