Novotel Thalassa Oléron Saint-Trojan 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,712 件のレビュー

Novotel Thalassa Oléron Saint-Trojan - Image 1
Novotel Thalassa Oléron Saint-Trojan - Image 2
Novotel Thalassa Oléron Saint-Trojan - Image 3
Novotel Thalassa Oléron Saint-Trojan - Image 4

説明

ホテルのその他の情報

  • On the beach, with sea view, in woodland

  • Restaurant with terrace facing the sea, specializing in fish, oysters and seafood

  • Thalasso treatments, spa, beauty and personalized sports activities

  • Double cabin, interior or overlooking the sea

  • Heated seawater pool, sauna/hammam and fitness room

当ホテルの客室

ホテル所在地

Novotel Thalassa Oléron Saint-Trojan

Plage de Gatseau
17370 Saint Trojan Les Bains
France

GPS:45.813934, -1.217179

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Iøde

Pets are not allowed in the dining room.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,712 件のレビュー

トリップアドバイザーの評価  4.0/5  1,423 件のレビュー

Great spot and views, food overall good except for the « Baba au Cognac » without Cognac 🤦🏻‍♀️

トリップアドバイザーの評価 3.0/5

Nathalie B Friends getaway - トリップアドバイザー認証口コミ

Great landscape One of the server was non accommodating at all & not listening to his customers’ wishes. Specifically on the desserts like the baba au cognac which was not at all what was expected which should have been made with real cognac not a sugar cane syrup !!!!!

Excellent location on the beach

トリップアドバイザーの評価 4.0/5

Anne-Christine Couples - トリップアドバイザー認証口コミ

You cant get better location, on a huge sand beach. If you can, get a room with ocean view. If you like walking or running, you can easliy do a 8-10km directly from the hotel. Breakfast choice is fine with a good mix. We tried dinner on Friday night but found the price of 45€ for the seafood buffet a bit too expensive, eventhough the quality was fine. Large sea water swimming pool and nice Thalasso in the hotel. Really great place in a magical environment.

Dear Madame, Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Madam,our best regards. Sincerely Clothilde

Not value for money

トリップアドバイザーの評価 3.0/5

Jerseyalex Couples - トリップアドバイザー認証口コミ

We have just stayed 2 nights here and although the hotel is "ok" it doesn't justify the price tag of EUR 280 per night for a room (sea facing). The rooms are fairly basic, in need of modernisation, the balcony is literally tiny and on the side of the bed next to the bathroom there is less than a foot of space to shuffle on and out. We are in the restaurant one night and it was average. If this had been 150 a night I would have been satisfied but there is no way it is worth the price we paid. The location is nice and this place could and should be so much nicer. I would suggest looking for better value elsewhere unless you get lucky with a really good deal

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Thalassa Oléron Saint-Trojan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clothilde

Over priced

トリップアドバイザーの評価 2.0/5

sophiedF8682XZ ファミリー - トリップアドバイザー認証口コミ

We were supposed to stay 5 nights here but ended up just staying 1. The hotel staff are very nice at reception and breakfast and in general around the hotel but the hotel is very worn and again website (Novotel) could do with adding a few UTD pics for customers I think this should be a legal requirement so customers have clarity when booking especially for older websites with pictures from the early 2000s. Our family room was too small for its intended purpose everything was in need of updating and the pool area seemed very tired. Outside on the terrace was a little better but the hotel needs attention to bring it in line with the room price we stayed in similar priced and less expensive hotels after that were far more cared for and definitely newer.

Amazing

トリップアドバイザーの評価 5.0/5

myrtilla1 ファミリー - トリップアドバイザー認証口コミ

We love this hotel. The views of the beautiful Gatseau Beach are very relaxing. Access to the private beach from hotel. Amazing varied breakfast, with oysters! Great tea selection. Super friendly staff. Sea water pool. Very clean. Little pricier than other hotels, but so worth it. And the pineau baba au rhum is to try!

Dear Miss We very much appreciate your comments regarding your stay at the Novotel Thalassa Oléron Saint-Trojan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,145 件のレビュー 8.8/10 サービス
  • 6 件のレビュー 5.6/10 インターネット
  • 644 件のレビュー 6.9/10 料理
  • 305 件のレビュー 7.5/10 ウェルネス・温泉エリア
  • 291 件のレビュー 9/10 朝食
  • 147 件のレビュー 4.7/10 清潔さ

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