Novotel Surfers Paradise 4 stelle

Punteggio Tripadvisor 3.5/5 1.373 recensioni

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Novotel Surfers Paradise - Image 1
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Cnr Of Surfers Paradise Blvd, And Hanlan Street, 4217 SURFERS PARADISE, Australia

Descrizione

I plus dell'hotel

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Surfers Paradise

Cnr Of Surfers Paradise Blvd, And Hanlan Street
4217 SURFERS PARADISE
Australia

Coordinate GPS:-28.0029127, 153.4286896999

Telefono
Fax +61 7 5592 0026

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

BLVD Café & Bar

Foto non contrattuale

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  3.5/5  1.373 recensioni

Excellent stay

Punteggio Tripadvisor 5.0/5

NathaenM Viaggio con amici - Recensione certificata TripAdvisor

We had a one night pop in to end our hectic week of travels. Check in was fine (even got in early). Family room 3511 was fantastic with great views and super comfortable beds!!!!! I would be more than happy for you guys to ship the king bed to me…..address is on file 😂 Breakfast had a great range and was super fresh! Love the bathroom shampoos etc…..even the kids loved it. Looking forward to a slightly longer stay later in the year! Well done Novotel.

Dear NathaenM, Thank you for taking the time to write a Trip Advisor post and your 5 star rating following your recent stay here at Novotel Surfers Paradise, it was great to read your comments. It is always a pleasure to receive positive feedback from our guests and I will share your comments with my Team as I know that your experience will serve as encouragement to all of the Team as we strive to continuously improve the quality of our products and services. I am happy that you enjoyed your early check in into your Family Room with it's great views and the super comfortable beds followed by a super breakfast the next morning. Thank you for your endorsement NathaenM, and my Team and I do hope to welcome you back to Novotel Surfers Paradise for a longer stay next year for another enjoyable stay! Best Regards, Paul Morton General Manager Novotel Surfers Paradise

No way

Punteggio Tripadvisor 3.0/5

Werner M Recensione certificata TripAdvisor

Well located but service and room conditions let it down. Noisy pipes at night. Water leaking from taps and fridge. Maintenance fixed what they could, but only after I got hold of them myself. Concierge absolutely no help at all. Not what I expected from a hotel like the Novotel

Dear 231wernerm, Thank you for taking the time to post a Trip Advisor review following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive feedback from our guests. I am sorry that you encountered leaking taps in your room during your stay and you had a further issue with your fridge which I am pleased Engineering were able to rectify for you. I apologise that you did not find Concierge responsive to your requests and i have shared your feedback with the guest Welcome Manager to ensure that our Team are confident to assist our guests whatever their requests may entail. Ona positive note I was pleased to read that you enjoyed the great location of the Hotel here in the heart of Surfers Paradise. I appreciate you sharing your experiences with us 231wernerm and my Team and I do hope to welcome you back to the Hotel in the future for a more enjoyable stay, Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Comfortable and central location in Surfers Paradise

Punteggio Tripadvisor 5.0/5

Havenago A Recensione certificata TripAdvisor

We were checked in with Sheridan, a lovely lady who is very well mannered. She showed us a map of the rooms and asked which would suit us best. Thank you Sheridan. Breakfast was good and we had excellent service from Ann. She was polite and helpful and when I had some food related questions she was knowledgeable and rectified the problem I had. We booked an extra night after arrival which was a little frustrating as this couldn’t be done through the reception, but required us to call booking and request an additional night. This also led to some confusion when arriving from breakfast the following morning, but the maître was polite and competent and covered their error. Will stay again.

Dear havenagoa, Thank you for taking the time to write a Trip Advisor post and your 5 star rating following your recent stay here at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests. I will share your comments with my Team including Sheridan and Ann who are both ambassadors for the Hotel as I know that your experience will serve as encouragement to everyone as we strive to continuously improve the quality of our products and services on a daily basis. I am sorry that you experienced some challenges booking an extra night which led to confusion at breakfast the following morning, please accept my apologies, additional reservations can generally be made with the Reception Team and I will follow up with the Guest Welcome Manager why it did not occur in this instance. Thank you for your endorsement havenagoa and my Team and I look forward to welcoming you back to Novotel Surfers Paradise in the near future for another great stay! Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Perfekte Lage, aber refurbishment nötig

Punteggio Tripadvisor 3.0/5

LYSANDERMuenchen Recensione certificata TripAdvisor

Waren für 1 Nacht im Novotel. Lage: absolut Top, 1-2 minuten zu Fuss an den Strand, Parkhaus im Einkaufscenter (gleiches Gebäude 18 AUD 24h). Zahllose Restos in unmittelbarer Nähe. Zimmer: waren in 3511, 35.Stock. Balkon, atemberaubender Ausblick auf den Strand, das Peppers Soul Hotel und Q1 Tower. Room: Balkon, Safe, fridge, alles da. Sehr zweckmässig, wenig Wohlfühlfaktor, das kennt man von Novotels. Zimmer insgesamt recht abgewohnt, refurbishment nötig, Bad war allerdings neu. Sauberkeit etwas vernachlässigt, ein getrocknetes Softeis lag in der Ecke des Balkons. Service/Personal: top !!! Fazit: für 1 Nacht aufgrund der Lage perfekt, aber eben nur 3 Punkte.

Dear LYSANDERMuenchen, Thank you for taking the time to post a Trip Advisor review following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive feedback from our International guests. Thank you for your comments regarding the way in which the Team took care of you and I will share your scores with them as I know that they will be appreciative. I note your comments regarding your room and the cleanliness of your balcony and I would like to share with you that my Team and I are always working closely with the Hotel Owners to improve our products and services throughout the Hotel. Thank you for sharing your experience LYSANDERMuenchen and my Team and I do hope to welcome you back to the Hotel in the future, Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Hotel bem localizado com boas instalações.

Punteggio Tripadvisor 4.0/5

Luciano R Recensione certificata TripAdvisor

O hotel tem uma ótica localização, perto da estação do Tram - Estação Cavil. Na parte de baixo do hotel há uma galeria comercial, que tem até um supermercado. O elevador é super rápido, o que ajuda se estiver atrasado. As camas são adequadas e o apartamento dos fundos, com vista para Hinterland, como ficamos no 26º andar, tinha uma vista linda. O único ponto negativo foi o chuveiro, instalado um pouco baixo e com pouca pressão de água. O café da manhã (estilo inglês) atende bem aos padrões do hotel.

Dear lucianor927, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests! I will share your comments with my team, including the BLVD Team as I am sure that this feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our products and services. I am pleased to read that you found the lifts fast and efficient during your stay, had enjoyable breakfasts and loved the beautiful Hinterland views from your room, all in the heart of Surfers Paradise. I appreciate you mentioning the great location of the Hotel in the hear of Surfers Paradise with all of the services and attractions only steps away from the entrance. I am disappointed that you found the shower pressure low and I have shared your feedback with the Chief Engineer to check. Thank you for your comments lucianor927 and my Team and I hope to welcome you back to Novotel Surfers Paradise in the future for another memorable stay, Best Regards, Paul Morton General Manager Novotel Surfers Paradise

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