Novotel Taiping Perak 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 1.772 recensioni

Novotel Taiping Perak - Image 1
Novotel Taiping Perak - Image 2
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Descrizione

I plus dell'hotel

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Le nostre sistemazioni

Take advantage of our Flight + Hotel offers

Discover

Posizione dell'hotel

Novotel Taiping Perak

1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malesia

Coordinate GPS:4.85017, 100.7429

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

FOOD EXCHANGE

Foto non contrattuale

Scoprite il servizio ristorante interattivo. Il nostro buffet offre cucina asiatica e internazionale per la colazione, il pranzo e la cena.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  1.772 recensioni

Giudizio TripAdvisor  4.5/5  375 recensioni

Certificato d'eccellenza 2023

Worst hotel in taiping.

Punteggio Tripadvisor 1.0/5

leontK2336GD Recensione certificata TripAdvisor

I booked 2 room (11/4-12/4) and this the services and attitude given by the staff. 1) The front receptionist staff services and attitude is so bad and un professional. 2) When asked for additional towel, the receptionist send me one dirty towel with foot stains on it. When informed then not even apologised for it. 3) When asked for additional bottle they said not only one bottle allow, need wait until finish the 2 bottle given only then allow to give additional. 4) The room card was blocked 10min before enter to the room, worst not even informed during the checkin time. Even a 2 star hotel also asked during checkin when would like to checked out. When asked for explanation the receptionist n the Asst Manger “Ms Aida” showed me an angry face and not even to plan to explain, she just stand beside the counter and shown the angry to customer. I guess this is the service level training given by the Novotel higher level management “show an angry face to their customer”. 5) When asked for the duty manager the receptionist just revert not in on leave. 6) The lift services, from 3 lift down to 2 lift during peak session. This hotel is the worst hotel I ever stayed.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments and I would like to sincerely apologize to you for the unpleasant experience you encountered during your stay. I will certainly investigate this matter and I will take immediate steps to address the issues in order to prevent it from happening again to other guests. For your information, guests' satisfaction, comfort and safety are our top priority. Unfortunately, we did not meet your expectations on this occasion. Once again, please accept my sincerest apologies. We value your patronage and we are looking forward to have an opportunity to serve you better in the future. Thank you and Best regards. James Chan General Manager

V pleased

Punteggio Tripadvisor 5.0/5

Daydream19546613760 Recensione certificata TripAdvisor

We stayed at Novotel Taiping for two nights to attend a cousin’s wedding. Very impressed that this hotel in a small town can offer such good service. The rooms are clean and comfortable, the staffs v helpful and mostly the breakfast selection is fantastic! Compliments to the chef/s.. one of the best we had in malaysian hotel so far tqvm for a pleasant stay - dr nazir/ dr nisa

Dear Guest Thank you for your review with regard to your stay with us recently. I am very pleased to know that you had a pleasant stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

Poor hotel management

Punteggio Tripadvisor 2.0/5

ladyfromhk Recensione certificata TripAdvisor

My advice to all travelers who plan to stay in this hotel is to ensure that you will be given a room above 9th floor. There are hotel's ballroom and function rooms on the 7th floor. If there is an event on the day and you are staying on the 8th floor, you must prepare to hear the noise all night until they finish. On Jan 10, I could only switch off my lights at 12:30am. I stayed in Room 828; I could hear all the music, singing, MC shouting... Although the Front Desk staff sent their apologies when I phoned them for help, the Manager was not responding at all when I made a complaint. No reply to my emails via booking platform. No plan to do anything to avoid this such as moving guests to higher floors whenever there are events.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments. We would like to extend our sincere apologies for the inconvenience you experienced due to the noise disturbance during your recent stay with us. We deeply regret that your stay did not meet your expectations and we understand the importance of a peaceful environment for a comfortable experience. We take your feedback seriously and we are taking immediate steps to address the issue. Please accept our sincerest apologies once again. We value your patronage and would be delighted to have the opportunity to serve you better in the future. Best regards. James Chan General Manager

Prendre de la hauteur

Punteggio Tripadvisor 5.0/5

Princes_of_travel Recensione certificata TripAdvisor

Cet hotel se trouve en plein centre-ville de Taiping et se trouve être le seul bâtiment de cette hauteur. C'est d'ailleurs le seul bâtiment qui soit aussi haut là-bas. Directement situé au-dessus d'un centre commercial, cet hotel moderne possède son parking au 6e étage, il faut donc bien garder son ticket pour pouvoir ressortir (il est gratuit pour les clients). La chambre est grande et spacieuse avec un grand lit king size, nous avons bien dormi. Située au 13e étage, notre chambre donnait sur le parc et la ville et une grande baie vitrée nous permettait donc de dominer toute la ville (même si nous avions demandé une vue sur le parc et les montagnes). Il y a une salle de sport et une piscine (ouverte de 7h à 19h) et tout le confort digne d'un novotel. Le petit-déjeuner, sous forme de buffet, est très copieux et bien fourni. On y trouve de tout et des spécialités malaisiennes. Le personnel est sympathique et accueillant. Rapport qualité prix excellent, nous avons payé aux alentour de 65 € la nuit pour une chambre supérieure avec petit-déjeuner.

Internazionale

Punteggio Tripadvisor 4.0/5

benedettarossioff Recensione certificata TripAdvisor

Hotel centrale, clientela internazionale, camere pulite ed essenziali. Personale molto gentile, colazione a buffet ottima e molto varia. Grande pisicna al 7' piano. Consigliato anche per famiglie perché ha una zona dedicata ai bambini.

Dear benedetta r, Thank you for staying at Novotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, The Management

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.426 recensioni 9.4/10 Posizione
  • 1.711 recensioni 8.5/10 Camera
  • 1.307 recensioni 8.5/10 Servizio
  • 68 recensioni 3.3/10 Internet
  • 1.003 recensioni 8.3/10 Pulizia
  • 556 recensioni 8.8/10 Colazione
  • 412 recensioni 8.2/10 Cibo
  • 227 recensioni 8.6/10 Atmosfera

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