Mercure Darlington Kings Hotel 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 415 recensioni

Mercure Darlington Kings Hotel - Image 1
Mercure Darlington Kings Hotel - Image 2
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Mercure Darlington Kings Hotel - Image 4

Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Le nostre sistemazioni

Posizione dell'hotel

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
Regno Unito

Coordinate GPS:54.5257, -1.55407

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  415 recensioni

Giudizio TripAdvisor  4.0/5  1.129 recensioni

Does the housekeeper do any housekeeping???… and who is the chef???

Punteggio Tripadvisor 1.0/5

Tour30734869876 In coppia - Recensione certificata TripAdvisor

No way is this a Mercure hotel! My partner booked this for a surprise… it was definitely that !!!! Does the housekeeper do any actual housekeeping? The room was disgusting! Dirty carpet, cobwebs, dust everywhere, toilet dirty, smears on mirrors. I complained to ‘Maria’ who did apologise and then informed me that the only 3 cleaners who know how to clean are all ‘off today’ I was gobsmacked! The lift didn’t work either (just like the staff) The breakfast was shambolic… appalling! Where was the chef trained? Same place as the housekeeper clearly !!!!! Worst hotel I’ve stepped foot in

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry we did not meet your expectations At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Disgrace

Punteggio Tripadvisor 1.0/5

Ian S Recensione certificata TripAdvisor

Ref 164 6574090 Worst experience I've ever had at a mecure. Lift was broken and refused alternative room ( disabled wife) window in room is broken, tv wouldn't work, coffee machine out of order, breakfast not nice and hears the best bit they had ran out of brown sauce!! Faulty towers eat your heart out ! So if you are disabled ♿ AVOID AT ALL COSTS. apparently lifts been out of order for months !

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that breakfast was not good, coffee machine broken and sauces missing. We are looking into the breakfasts. The lift has been repaired but then went down again we are awaiting a part for this, I am sorry we could not move your rooms but we may have been fully booked that night At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Worst hotel we’ve stayed in!

Punteggio Tripadvisor 1.0/5

avisharp In coppia - Recensione certificata TripAdvisor

Can’t see this place lasting much longer if they don’t sort themselves out! Felt sorry for the few staff we saw,but our stay was terrible from start to finish. For some reason we were given a wheelchair accessible room, which wasn’t as the lift to it didn’t work. There was loud music coming from the ballroom below us which we hadn’t been warned about, we weren’t able to get breakfast on the Sunday morning as it was mayhem in the small dining area, one person behind the counter taking orders and one in the kitchen cooking! No one to greet guests, clear tables, wash up, or help in any other way! As a result nothing had been replenished, and they appeared to have run out of most things. Then on our second night we had to change rooms as the electricity went off in the room we had, only to be given a tiny cold box room as it was all they had! As compensation we were offered a free drink, but the cider had run out as well!!!

Dear Rebecca W Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are sorry that you could not get in to have breakfast and we are investigating this. We awaiting parts for he lift Unfortunally they have not arrived yet At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. Sincerely, Management

Pulito ed elegante

Punteggio Tripadvisor 4.0/5

Deborah M Recensione certificata TripAdvisor

Stanza doppia non grandissima, ma c'è tutto! Ambiente pulito e curato. Dalla colazione mi aspettavo un po di più!Ad ogni modo pane tostato, marmellata e succo ci sono. Situato in centro, comodo per fare due passi e godersi l ambiente!

nella medua, pulito, silenzioso, unico notabnegativa l'assegnazione di una stanza non in linea con la prenotazione

Punteggio Tripadvisor 3.0/5

Giorgio L Per affari - Recensione certificata TripAdvisor

Ho chiesto venisse cambiata la stanza in base a quanto richiedto.ma.la risposta é stata che erano al completo. Del.resto colazione il mattino buona cosincone iknservizio. Hi anche cenato nekka struttura e direi nella media

Hello Giorgio19272, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to the mercure Darlington Kings Hotel very soon. Kind regards, Johnathon Cairns Hotel Operations Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 594 recensioni 8.5/10 Servizio
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  • 274 recensioni 5.3/10 Colazione
  • 259 recensioni 4.5/10 Cibo

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