ibis Styles Canberra 4 stelle

Punteggio Tripadvisor 3.0/5 1.332 recensioni

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ibis Styles Canberra - Image 1
ibis Styles Canberra - Image 2
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ibis Styles Canberra - Image 4
203 Goyder Street, 2604 NARRABUNDAH, Australia

Descrizione

I plus dell'hotel

  • WIFI ad alta velocità gratuito e illimitato

  • Film in camera gratuiti e sistema di intrattenimento

  • Restaurant 203: cucina contemporanea, pasti veloci e classici rivisitati

  • Single, coppie, famiglie o gruppi... offriamo un comodo letto per tutti

  • Pacchetti ?tutto compreso? per conferenze

Le nostre sistemazioni

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Posizione dell'hotel

ibis Styles Canberra

203 Goyder Street
2604 NARRABUNDAH
Australia

Coordinate GPS:-35.339149, 149.148612

Telefono
Fax +61 2 6239 6310

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

RESTAURANT 203

Foto non contrattuale

L'hotel ospita il ristorante 203, con cucina australiana moderna. Il locale propone diversi buffet e un ricco menu alla carta. Ampia scelta di zuppe abbondanti, sane insalate, piatti di pasta tradizionali e dessert da acquolina in bocca.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  3.0/5  1.332 recensioni

Terrible!

Punteggio Tripadvisor 1.0/5

A1490XYdavidh Recensione certificata TripAdvisor

We were once regular customers of this property pre Covid. The last few years has seen a decline in a hotel I have never seen before. The price we were charged was higher than when we booked, the TV and phone didn't work, the TV was fixed but the phone wasn't. The room was not serviced despite promises it would be. Towels and coffee were replenished only after many walks to the reception as previously mentioned the phone didn't work. The ill-fitting curtains had holes in them as did the sheets. The staff listened politely to my concerns but could not care less and no action taken. ACCOR should be ashamed of themselves allowing this to happen to a once good property. I suggest the Manager should be fired and someone put in who cares about the customers and the property and knows what they are doing. ACCOR has certainly gone downhill, never again!

Dear A1490XYdavidth Thank you for sharing your feedback with us, and we sincerely apologize for the disappointing experience you encountered during your recent stay. As former regular customers, we understand your frustration and disappointment with the decline in our property's standards. We deeply regret the issues you faced, including the pricing discrepancy, non-functional TV and phone, lack of room service despite assurances, and the condition of the curtains and sheets. These are certainly not reflective of the high standards of service and comfort we strive to provide. Your comments regarding our staff's response and the overall management of the property have been noted, and we assure you that we take your feedback seriously. We will investigate these matters internally to address the root causes and prevent similar incidents from occurring in the future. At Ibis Styles Canberra, we are committed to delivering exceptional experiences to our guests, and we apologize for falling short of your expectations on this occasion. We appreciate your loyalty as a former regular customer, and we hope to have the opportunity to regain your trust in the future. Should you wish to discuss your experience further or have any additional feedback to share, please feel free to contact us directly. Warm Regards, Dipesh Subedi

DO NOT BOOK HERE

Punteggio Tripadvisor 1.0/5

Bazz R Recensione certificata TripAdvisor

As seems common with the reviews on here, when you book with this hotel - you don't actually get a room. Arrived around midnight after a 4 hour drive, to be told that they had overbooked the hotel and as such my 2 night stay had been changed to 1 night at a hotel 30 minutes away back in New South Wales. Reading the reviews this seems a common trend and one the hotel management have no desire to improve upon.

Avoid

Punteggio Tripadvisor 1.0/5

Yu F Recensione certificata TripAdvisor

Booked 3 rooms for a business trip and was told rooms were canceled when we tried to check in at the service desk. Never received any message from the hotel. 3 of us were squeezed into 1 room at the end. Avoid the hotel with ZEROOOOOO creditbillity.

Dear 48Yur, I am sorry to hear that you did have a pleasant stay with us. I do apologize for the inconvenience caused to you. I will investigate your feedback personally. I do appreciate your time to put down this feedback, I do look forward to welcoming you again to our hotel. I look forward to hearing from you. Kind Regards, Dipesh Subedi

Ibis , oh I expected more

Punteggio Tripadvisor 3.0/5

Shanepol Per affari - Recensione certificata TripAdvisor

For an ibis styles hotel chain I expected much much more Room. Personally disappointed by the smell before I even got to the room First impressions was ok until I realised it was not the cleanest. (Previous occupants items still in cupboard) Tv didn't really work , asked for it to be checked but was not fixed . Happy hour at the bar was good . Pizza was expensive and tasted really bad. 25$ buffet breakfast, nowhere worth the cost.

Dear Shanepol, I am sorry to hear that you didn't have a pleasant experience with us. I do apologize for the inconvenience. I have forwarded your message to the concerned department, and they will investigate it and get back to me. I appreciate your time to put down the review. I look forward to welcoming you again at the hotel. Thank you. Kind Regards, Dipesh Subedi

Non bene

Punteggio Tripadvisor 2.0/5

480NicolaT480 Recensione certificata TripAdvisor

Non mi piace dare voti negativi ma, purtroppo, in questo albergo non mi sono trovato affatto bene. La posizione è piuttosto disagiata essendo lontano da tutto: per muoversi è obbligatorio avere l'auto o prendere il taxi. Per il resto non l'ho trovato pulitissimo, né la camera, né la zona breakfast. Non indicato per chi deve recarsi a Canberra per lavoro.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 523 recensioni 7.8/10 Posizione
  • 1.394 recensioni 4.4/10 Camera
  • 782 recensioni 6.8/10 Servizio
  • 42 recensioni 6.7/10 Internet
  • 736 recensioni 4.8/10 Comfort
  • 674 recensioni 3.1/10 Pulizia
  • 374 recensioni 7.1/10 Colazione
  • 352 recensioni 2.7/10 Servizi

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (IVA e tassa di soggiorno incluse) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.