Mercure Hull Grange Park Hotel 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 870 recensioni

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Mercure Hull Grange Park Hotel - Image 1
Mercure Hull Grange Park Hotel - Image 2
Mercure Hull Grange Park Hotel - Image 3
Mercure Hull Grange Park Hotel - Image 4
Grange Park Lane, Willerby, HU10 6EB HULL, Regno Unito

Descrizione

I plus dell'hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • 600 free car parking spaces exclusive to hotel guests

  • 19th century hotel set among 12 acres of landscaped gardens

  • On-site swimming pool, jacuzzi and gym facilities

  • 12 flexible meeting rooms can cater for up 450. International Suite holds up to 550 guests

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby
HU10 6EB HULL
Regno Unito

Coordinate GPS:53.766179, -0.452092

Telefono
Fax +44 161 388 0915

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

THE BRASSERIE

Foto non contrattuale

Il personale, amichevole e professionale, garantisce che i piatti del menu Brasserie vengano serviti al meglio. Nel pomeriggio, ordinate un tè con scones e gli snack del menu lounge oppure scegliete il servizio in camera, attivo 24 ore.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  870 recensioni

Giudizio TripAdvisor  4.0/5  1.430 recensioni

Good stay!

Punteggio Tripadvisor 4.0/5

latvianlegend1983 Per affari - Recensione certificata TripAdvisor

Stayed here for a night this week as had a meeting locally the following day. Booked fairly late notice into a twin room for sole use. Checked in around 7, greeted by a very friendly receptionist who noted that I had a twin booked and very kindly upgraded me into a double Privilege room. The room was in a really quiet location on the first floor, at the end of a corridor, and I found it to be very good. Decent space, comfortable bed, light and airy. Nice coffee machine, only thing I would say is desk and TV a little small but no great issue. Bathrooms are not new or modern but absolutely spotlessly clean. Didn't use the facilities aside from the restaurant for breakfast which was a pretty standard buffet done well. Staff extremely friendly across the hotel. Would definitely recommend if you need to be in the area!

Thank you for your review. I am pleased you enjoyed your stay with us. Best wishes David

5* staff, 2* hotel.

Punteggio Tripadvisor 3.0/5

Manc61 Recensione certificata TripAdvisor

I’ve stayed here a number of times over the last few years and gradually seen it decline. The staff are great, they’re the hotel’s saving grace and I’ve seen the same faces over the years so they must be a good team as they stay loyal. I arrived late, 22:30, but food wasn’t being served as the chef had gone home. I only wanted a sandwich but I couldn’t get one, even though they advertise 24 hour room service. The corridor (2nd floor) and room smelled musty, as though there had been a leak that hadn’t dried out. The bedroom and bathroom were clean, just very dated. TV is small, maybe only 24”, not sure how many channels as I only watched the news. The hotel is in desperate need of a facelift and it will put me off returning until it’s done.

Thank you for your review. I am so very sorry that your view of the hotel has deteriorated. We have had an issue on our second floor where a water heater has leaked and damaged our carpet. The boiler is being repaired this week and the carpet next . I am sorry for the damp smell as you leave the lift. We have most of the free view channels but as guest are more than ever choosing to watch their own streaming we are in the process of upgrading our Wi-Fi so when full all guests can stream their TV of choice. We have a wonderful loyal team and I am very sorry they did not offer you a sandwich and I will be speaking to our duty managers to unsure this is something we always offer Regards David

Room facilities.

Punteggio Tripadvisor 3.0/5

Footprints623206 Recensione certificata TripAdvisor

The food and staff were very good, as was the pool and gym. However the room was like stepping back in time, in need of refurbishing, the bathroom was the worst. Also no cupboards or draws to hang or stow clothes, apart from a small open space behind a mirror. We had to leave all our clothes in the suitcase apart from jackets, for these we moved the ironing board out and hung them on the iron support bracket. It was definitely the worst botel room we have ever stayed in for a 4 star hotel. Would we stay again? Not unless thete is a complete room make over.

Thank you for your review. I am concerned that you felt our rooms were not of a four star standard, I will be reviewing the room you stayed in and looking at what areas we can improve. Thank you for taking the time to share your experience regards David

Excellent service as always

Punteggio Tripadvisor 5.0/5

Dave G Recensione certificata TripAdvisor

Very comfortable rooms top class table service in the restaurant with a great choice of meals together with the bar service especially Anne Marie and cornelia Who always give you service with a smile and some good banter very pleasant experience as always

Dear Dave Thank you for your review. Cornelia and Ann Marie are absolute stars. I am delighted they looked after you so very well. Best wishes David

Ottima stanza e ottima colazione peccato per il bagno

Giudizio clienti 4.0/5

Daniela Famiglie - Avvisi confermati di ALL

Stanza bellissima e ampia Personale gentile (Nike molto simpatica) Colazione ottima Ma il bagno era davvero vecchio (con pezzi di struttura rotti) e poco utilizzabile (tra uno scarico e l’altro del wc bisognava attendere 5 minuti…)

Signora l., Grazie mille per i tuoi commenti molto gentili Sono felice che nel complesso tu abbia trascorso un ottimo soggiorno e sono felice che tu abbia trovato il nostro personale così cordiale. È stato un piacere ospitare te e la tua famiglia.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 277 recensioni 9.1/10 Posizione
  • 1.111 recensioni 5.7/10 Camera
  • 1.316 recensioni 9.2/10 Servizio
  • 14 recensioni 5.8/10 Internet
  • 492 recensioni 8.9/10 Colazione
  • 452 recensioni 6/10 Pulizia
  • 342 recensioni 3.6/10 Atmosfera
  • 198 recensioni 5.9/10 Rapporto qualità/prezzo

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