La Grand Terrasse Hotel&Spa La Rochelle-MGallery 4 stelle

Giudizio clienti (Valutazione ALL) 4.7/5 3.536 recensioni

La Grand Terrasse Hotel&Spa La Rochelle-MGallery - Image 1
La Grand Terrasse Hotel&Spa La Rochelle-MGallery - Image 2
La Grand Terrasse Hotel&Spa La Rochelle-MGallery - Image 3
La Grand Terrasse Hotel&Spa La Rochelle-MGallery - Image 4

Descrizione

I plus dell'hotel

  • Una vacanza a contatto con la natura

  • Benessere totale presso la Nuxe Spa

  • Porzioni abbondanti e servizio impeccabile

  • Parco paesaggistico con vista completa sull'oceano

  • Parcheggio privato gratuito in loco

Le nostre sistemazioni

Posizione dell'hotel

La Grand Terrasse Hotel&Spa La Rochelle-MGallery

Avenue de la Falaise
17340 CHATELAILLON-PLAGE
Francia

Coordinate GPS:46.058028, -1.087864

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.7/5  3.536 recensioni

Giudizio TripAdvisor  4.5/5  1.006 recensioni

Certificato d'eccellenza 2023

ottimo

Giudizio clienti 4.5/5

Maurizio R. Azienda - Avvisi confermati di ALL

sempre perfetto e staff eccellente - wifi da migliorare

Mixed feelings

Punteggio Tripadvisor 3.0/5

chantal v Recensione certificata TripAdvisor

The best thing about this hotel is the reception staff. They are all equally friendly and welcoming. Especially Betty deserves praise. As does the concierge who greeted us when we arrived and left (I don't know his name). Aside from a brilliant reception team however, the other staff is not at all friendly or professional. I could sum up a list of incidents that left me speechless during my 6 night stay but in summary I can state that they say 'non' before you ask your question and if they do happen to say they'll do something, they simply don't follow through. Like promising to come open the umbrella in the garden when it was 35°C and my 80 year old mum wanted some shade but never showing up. Or telling us we were on the waiting list for the restaurant and then forgetting about us for 1.5hrs. I could go on. But let's move on to the hotel itself. The rooms are very small. They are comfortable in that they have all the facilities you need and a brilliant shower I should add. Housekeeping could do a better job (we are back to staff...) as I had a nosebleed and so some drops of blood were leaked on the bedsheets but they were never replaced. Anyway, the rooms are small but well appointed. The hotel is not on the beach. It's a 5 min drive from the lovely beach on Châtelaillon-plage where we rented loungers most days. In the garden of the hotel there are loungers too but they are placed in gravel, not sand. The garden is not on the beach or the sea. The garden is beautiful and very well maintained. As is the pool area. There is ample parking and it is free of charge. We had a nice stay, relaxing and comfortable. As a diamond accor member I am used to being treated like a VIP but this hotel did nothing to make me feel special. Apart from the upgrade Betty arranged. Back to Betty, she is the reason I would return to the hotel. There are also lots of reasons why I wouldn't

Excellent expérience

Punteggio Tripadvisor 5.0/5

MarynaMar Recensione certificata TripAdvisor

We was with family in July. All was perfect. Rooms, stuff and the lasso was great. Only thing I did not like it’s to walk to cross the road an search to access to spa marin in hôtel in front, otherwise hôtel and services are excellent with wonderful swimming pools. Pity there is also hours restrictions for children on swimming in some pools , as it is difficult explain to small children and make follow strict rules especially if they already swimming well, also some sauvegarde are very strict with kids. It could be good to remove this rule if children are supervised by parents and behave well not disturb other visitors. We tried also bistro restaurant which was great as well with good service in it. But in main restart desk accueil was very strict even unfriendly but could not say anything about food as we did not go there. In summary great hotel and relaxing experience

ottima posizione

Giudizio clienti 4.5/5

Anonimo Coppie - Avvisi confermati di ALL

hotel confortevole, buon bistrot, ottimo servizio

Avoid now ! Was good ! Become terrible ! Even impolite staff

Punteggio Tripadvisor 2.0/5

jeromesh2001 In famiglia - Recensione certificata TripAdvisor

Terrible room ! You even cannot open your bag so small room !! Room are really so small and dirty and no one care even when you complain the staff smille ! Than when you go outside for a drink ! Not welcome at all ! You wait for nothing ! You book table but no table

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 594 recensioni 9.4/10 Posizione
  • 1.000 recensioni 8/10 Camera
  • 1.666 recensioni 9.4/10 Servizio
  • 19 recensioni 2.7/10 Internet
  • 560 recensioni 9.2/10 Area benessere
  • 407 recensioni 9.6/10 Atmosfera
  • 352 recensioni 9/10 Colazione
  • 174 recensioni 8.5/10 Pulizia

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