Novotel Manila Araneta City 4 stelle

Giudizio clienti (Valutazione ALL) 4.7/5 3.144 recensioni

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Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • WIFI gratuito in tutte le aree

  • Parcheggio coperto multi-livello

  • Spa, piscina per adulti e per bambini, centro fitness e miniclub

  • Grande sala da ballo senza pilastri, 7 sale riunioni, tenda e giardino per eventi al 7° piano

  • Ristorante con cucina internazionale tutto il giorno, ristoro 24/7 ed Executive Lounge

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Manila Araneta City

Gen Aguinaldo Avenue, Araneta Center, Quezon City
0810 QUEZON
Filippine

Coordinate GPS:14.619989, 121.054251

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.7/5  3.144 recensioni

Giudizio TripAdvisor  4.5/5  1.213 recensioni

Certificato d'eccellenza 2023

Rude, poorly trained staff, should not be working in hospitality industry.

Punteggio Tripadvisor 1.0/5

546hazelp Recensione certificata TripAdvisor

Terrible and poor customer service. Rude, ill-mannered and inflexible staff. Defective motorized shower curtain, TV remote not working, kettle pot not also working. House keeping took time to repair it. The defective motorized shower curtain also took time to be repaired. It does not qualify as 4-stars standard hotel. 👎👎👎The rude and ill-mannered staff made our hotel experience very traumatic!

Family Trip

Punteggio Tripadvisor 4.0/5

jrmlar Recensione certificata TripAdvisor

The location is superb as it is near many malls and shops. Transportation is alright as well, can get Grab or taxis. The main visit was to visit my grand aunty who had a fall, the hospital was not too far, just traffic is a little crazy during peak hours. The Araneta Coliseum is next door and the service there is good if not too busy. My only disappointment was the shower head of the bathroom, it kept falling down. Needs to be looked into.

3-STAR HOTEL. Horrible customer service

Punteggio Tripadvisor 1.0/5

MyoK50 Da solo - Recensione certificata TripAdvisor

This hotel boldly labels itself as a 4-star establishment, but in reality, it operates more like a 3-star venue in terms of service and amenities. The property appears worn-out, unclean, and neglected. The front desk, guest services, and concierge staff appear inexperienced and require additional training. Despite my single request to monitor a package, which I explicitly asked to be noted in their system, guest services repeatedly requested details about the parcel and failed to record my initial instructions. Gelai from guest services placed me on hold, and after waiting for 10 minutes, I decided to disconnect the call. To enhance transparency, it would be advisable for the hotel to accurately classify itself as a 3-star rather than a 4-star establishment.

Buon hotel, con qualche problemino

Giudizio clienti 3.5/5

Franz Azienda - Avvisi confermati di ALL

E' andato tutto bene, a parte qualche problema in camera, fra cui la sedia con una gamba rotta, una mattonella della doccia che non era ben fissata, e il rubinetto che si staccava. Piccole cose, ma non all'altezza di Novotel.

Dear Franz, Thank you for taking the time to share your recent experience at Novotel Manila Araneta City. Our Director of Engineering has been informed of your feedback and action has been taken to address these matters. Please accept our sincere apologies for any inconvenience these may have caused you during your stay. We hope these unfortunate experience does not deter you from staying with us again. In the meantime, if there is anything we can assist you with, please do not hesitate to let us know. Sincerely yours, Therese Guest Experience

ottimo hotel

Punteggio Tripadvisor 5.0/5

alberto e Per affari - Recensione certificata TripAdvisor

Trattasi di ottimo hotel con servizio eccellente e tutto lostaff molto cordiale. La cucina è un poco confusionaria dato l'altissimo numero di piatti proposti, ma di eccellente qualità, le camere sono ottime manca una area fumatori ma è possibile andare all'esterno. Gran numero di ristoranti di tutti i generi solo attraversando la strada. Veramente tutti ottimi. La piscina è bellissima con un ottimo servizio ai bordi di piatti molto ben fatti. Questo hotel ha un solo problema, pur essendo a soli 12 km dall'aereoporto sono necessarie due ore di taxi dato il traffico molto molto intenso. Pero' quando arrivati è eccellente.

Dear Mr. Alberto E, Thank you for choosing Novotel Manila Araneta Center as your home in Manila. We're glad to read you had an enjoyable stay with us. On your next visit, please feel free to book a smoking room for us to have you billeted in a smoking floor for your convenience. We indeed have a variety of options for all our guests at our dining outlets, to ensure we have dishes available to cater to varying tastes and preferences. Thank you for sharing your experience with us, and we look forward to your next visit.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 984 recensioni 9.7/10 Posizione
  • 1.578 recensioni 8.5/10 Camera
  • 2.185 recensioni 9.1/10 Servizio
  • 31 recensioni 7.1/10 Internet
  • 827 recensioni 8.6/10 Cibo
  • 804 recensioni 8.8/10 Pulizia
  • 637 recensioni 9.2/10 Colazione
  • 481 recensioni 7.8/10 Servizi

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