Mercure Blackburn Dunkenhalgh Hotel and Spa 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 1.897 recensioni

Miglior prezzo
garantito
Mercure Blackburn Dunkenhalgh Hotel and Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel and Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel and Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel and Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, Regno Unito

Descrizione

I plus dell'hotel

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 250 guests

  • Cabine beauty con un'ampia gamma di trattamenti

Le nostre sistemazioni

Posizione dell'hotel

Mercure Blackburn Dunkenhalgh Hotel and Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Regno Unito

Coordinate GPS:53.768386, -2.39473

Telefono
Fax +44 1254 872230

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

CAMEO RESTAURANT

Il progetto di restauro contribuisce alla freschezza del rinomato ristorante del Mercure Dunkenhalgh. Gli intenri del ristorante Cameo sono stati rinnovati con eleganza per esaltarne il fascino e offrire un ambiente ancora più accogliente.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  1.897 recensioni

Giudizio TripAdvisor  4.0/5  571 recensioni

Avoid

Punteggio Tripadvisor 1.0/5

A I Viaggio con amici - Recensione certificata TripAdvisor

Went with friends for lunch , had rung to try to book but told no need to book just go to bar , when asked if we wanted food given a menu then after looking was told just food on back of menu mainly sandwiches , hardly lunch menu Took a while to come and basic to say the least Later got parking fine for overstaying the minimum free time by ½ hr Would have been helpful if receptionist pointed that out and also to say only sandwiches Not a very good experience at all , I’d advise to steer well clear and we certainly won’t be back , v poor show Mercure

Lovely

Punteggio Tripadvisor 5.0/5

Catherine D Recensione certificata TripAdvisor

Jess and Finley were lovely bartenders during the wedding and very helpful when the guests needed anything. Very friendly atmosphere and helpful when guests got a bit too drunk. Would definitely recommend coming back to keep the atmosphere calm

Amazing customer service from finley and jess

Punteggio Tripadvisor 5.0/5

A3998GRjenniferh Recensione certificata TripAdvisor

Finley and jess did an amazing job, we were here for a wedding and they really went above and beyond, thank you both do much!

Disappointing, especially the restaurant and food

Punteggio Tripadvisor 3.0/5

SJMholiday Recensione certificata TripAdvisor

Stayed Easter Friday. Pleasant check in staff. Room nice. Good shower, comfy bed. Pool area nice as are the steam rooms. The let downs. Female changing areas were disgusting. Dirty. Old Elastoplast on the floor. Old gel/shampoo bottles in the shower. Pairs upon pairs of discarded courtesy slippers lying around. No handkerchiefs in the boxes by the hairdryers. The whole area was grubby! Food. Bar snacks are ridiculously over priced. £2.50 for a bag of crisps!!! Restaurant. We're escorted to our table approx 7.30pm. Staff failed to mention the majority of the dishes on the menu had ran out!!! We picked steak pie and fish and chips.... Girl came to take order and then told us.... The following had ran out - steak pie, fish and chips, burger, sea bass (special) . Disgraceful to run out of so many options when you know how many guests you have dining. We ordered. My soup was cold. The main meals took an hour to arrive. The chicken was a child's portion size and not very nice. Slept well. Breakfast was another let down. Very poor continental. No vegi sausages, no mushrooms, no hash browns, no plum tomatoes! Because of the extremely poor dining experience, we won't return (have been a number of times previously) and do not recommend.

Thank you for taking time to provide us with feedback on your recent experience at the Mercure Dunkenhalgh. Please accept my sincerest apology for your experience. Please be assured that this experience does not represent our usually high standards of service and cleanliness. I have shared this feedback with the team and taken the necessary corrective action to ensure no similar recurrence in the future. It is my hope that you will return to stay with us again when visiting the area. Kind Regards, Fergus McDonald | General Manager

Great Hotel but a Few Flaws

Punteggio Tripadvisor 3.0/5

Helena987T Viaggio con amici - Recensione certificata TripAdvisor

Beautiful hotel. First red flag when we checked in… lovely girl but said the rules have changed re the spa/pool. She stamped out cards as a favour. Good job because the website clearly states that the spa/pool are included. Had a fab day, lovely swim, used the spa facilities. Sadly no robe as you have to pay for them Went to the bar and had a gorgeous meal. Such fabulous staff. Until it was 9.04pm. I asked for a slice of cake for my sister as it was her birthday. No. Too late by 4 minutes. Whilst I asked, Sara from the restaurant came to publicly berate another lady who was waiting on. She really laid into her. I felt to sorry for her. She recalled the meals of a family of four but had made an error on the till. Other than that, the room was fantastic and a decent rate. I did get cake for my sister though! Thanks to a sensible waitress in the restaurant.

Thank you for your feedback on your recent visit to Mercure Dunkenhalgh. I will be sharing your feedback with team as to improve our service and product. Thank you again for your feedback and hope to welcome you back soon. Kind regards Fergus McDonald | General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 287 recensioni 8.8/10 Posizione
  • 1.533 recensioni 7.1/10 Camera
  • 1.438 recensioni 8/10 Servizio
  • 16 recensioni 5.2/10 Internet
  • 1.012 recensioni 6.2/10 Cibo
  • 535 recensioni 7.3/10 Area benessere
  • 534 recensioni 6.5/10 Pulizia
  • 478 recensioni 7.9/10 Colazione

Implementato da Trustyou

Nostre ulteriori strutture nelle vicinanze

Tutti i nostri hotel a Blackburn

Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (IVA e tassa di soggiorno incluse) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.